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Fishing for the Right Attitude: Don’t Miss the Boat! Amy W. Boykin Alicia Willson-Metzger February 13, 2008.

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Presentation on theme: "Fishing for the Right Attitude: Don’t Miss the Boat! Amy W. Boykin Alicia Willson-Metzger February 13, 2008."— Presentation transcript:

1 Fishing for the Right Attitude: Don’t Miss the Boat! Amy W. Boykin Alicia Willson-Metzger February 13, 2008

2 We begin With a story!

3 The Basics Why do we notice bad attitudes at work? Why do we notice bad attitudes at work? What does a bad attitude look like? What does a bad attitude look like? What is your attitude at work? What is your attitude at work?

4 Why Do You Need to Know? For your healthFor your health People are watching you – children and other impressionable ones, including your bossPeople are watching you – children and other impressionable ones, including your boss So you can make changes – if necessarySo you can make changes – if necessary

5 Bad Attitude at Work? Talking about the boss Talking about the boss Gossiping Gossiping Clocking in late Clocking in late Calling in sick often Calling in sick often Lying Lying Dixie Lee Wright, 2004 (www.mycvbuilder.com) Dixie Lee Wright, 2004 (www.mycvbuilder.com)

6 Bad Attitude at Work? Using bad language Using bad language Dirty clothes Dirty clothes Back talking Back talking Customer complaints Customer complaints Comments on your attitude Comments on your attitude Dixie Lee Wright, 2004 (www.mycvbuilder.com) Dixie Lee Wright, 2004 (www.mycvbuilder.com)

7 Bad Attitude at Work? Abusing the telephone Abusing the telephone Leaving early Leaving early Refusing to help a coworker Refusing to help a coworker Breaking rules Breaking rules Making fun of coworkers Making fun of coworkers Criticizing the work of others Criticizing the work of others Dixie Lee Wright, 2004 (www.mycvbuilder.com) Dixie Lee Wright, 2004 (www.mycvbuilder.com)

8 Self Assessment Test yourself Test yourself Queendom – Queendom – Tickle – web.tickle.com Tickle – web.tickle.com Mindgames – Mindgames – Human Metrics – Human Metrics – Chatterbean – Chatterbean –www.chatterbean.com/quiz_guide/phd_personality_tests.php No matter the generation you find yourself in … No matter the generation you find yourself in …

9 Generational Theory Different generations have wholly differing perceptions of work ethic, rewards and perks, etc. Different generations have wholly differing perceptions of work ethic, rewards and perks, etc. Many researchers examining generational theory: Many researchers examining generational theory: Howe and Strauss: Millennials Rising; Millennials and Pop Culture Howe and Strauss: Millennials Rising; Millennials and Pop Culture Lancaster and Stillman : When Generations Collide: Who They Are, Why They Clash, How to Solve the Generational Puzzle at Work Lancaster and Stillman : When Generations Collide: Who They Are, Why They Clash, How to Solve the Generational Puzzle at Work

10 Generations at Work Veterans: Born (52 million) Veterans: Born (52 million) Baby Boomers: Born (73.2 million) Baby Boomers: Born (73.2 million) Gen Xers: Born (70.1 million) Gen Xers: Born (70.1 million) Millennials: Born (69.7 million to date) Millennials: Born (69.7 million to date) “Generations at Work: A Candid Snapshot of the Generations…and Their Differences,” 2007,

11 Generational Core Values Veterans: Dedication, sacrifice, hard work, honor, respect for authority Veterans: Dedication, sacrifice, hard work, honor, respect for authority Boomers: Optimism, team orientation, involvement, personal growth Boomers: Optimism, team orientation, involvement, personal growth Gen Xers: Global thinking, informality, techno- literacy, pragmatism Gen Xers: Global thinking, informality, techno- literacy, pragmatism Millennials: Confidence, civic duty, diversity, sociability Millennials: Confidence, civic duty, diversity, sociability “Generations at Work: A Candid Snapshot of the Generations…and Their Differences,” 2007,

12 Generational “Clashpoints” Career Goals Career Goals Traditionalists: “Build a legacy.” Traditionalists: “Build a legacy.” Baby Boomers: “Build a stellar career.” Baby Boomers: “Build a stellar career.” Generation Xers: “Build a portable career.” Generation Xers: “Build a portable career.” Millennials: “Build parallel careers.” Millennials: “Build parallel careers.” Lancaster and Stillman. When Generations Collide. Lancaster and Stillman. When Generations Collide.

13 Generational “Clashpoints” Feedback Traditionalists: “No news is good news.” Traditionalists: “No news is good news.” Baby Boomers: “Feedback once a year, with lots of documentation.” Baby Boomers: “Feedback once a year, with lots of documentation.” Gen Xers: “Sorry to interrupt, but how am I doing?” Gen Xers: “Sorry to interrupt, but how am I doing?” Millennials: “Feedback whenever I want it at the push of a button.” Millennials: “Feedback whenever I want it at the push of a button.”

14 Generational Personality Veterans: Conformers, conservative spenders, past- oriented and history-absorbed, logical Veterans: Conformers, conservative spenders, past- oriented and history-absorbed, logical Boomers: Driven, soul-searchers, willing to “go the extra mile” Boomers: Driven, soul-searchers, willing to “go the extra mile” Gen Xers: Self-reliant, risk-takers, skeptical, need sense of balance between work and personal life Gen Xers: Self-reliant, risk-takers, skeptical, need sense of balance between work and personal life Millennials: Tenacious, collective-action friendly, optimistic about the future Millennials: Tenacious, collective-action friendly, optimistic about the future “Generations at Work: A Candid Snapshot of the Generations…and Their Differences,” 2007,

15 Motivational Tips Veterans: Personal interaction important, honor work with plaques, certificates, etc. Veterans: Personal interaction important, honor work with plaques, certificates, etc. Boomers: Public recognition, perks with status, ask for their input Boomers: Public recognition, perks with status, ask for their input Gen Xers: Assign lots of projects: let them prioritize and juggle; give constant constructive feedback Gen Xers: Assign lots of projects: let them prioritize and juggle; give constant constructive feedback Millennials: Be a mentor, don’t dismiss their opinions because they’re young, provide continuing ed. opportunities Millennials: Be a mentor, don’t dismiss their opinions because they’re young, provide continuing ed. opportunities “Generations at Work: A Candid Snapshot of the Generations…and Their Differences,” 2007,

16 And After You’ve Figured Out … The best way to deal with all those pesky people at work …. How can you change your own attitude for the better?

17 Ways to Improve the Attitude Look for creative ways to make your current tasks more interesting Look for creative ways to make your current tasks more interesting Schedule your work to best manage routine or tedious tasks – if possible, group low energy tasks together for a time when your work energy is low Schedule your work to best manage routine or tedious tasks – if possible, group low energy tasks together for a time when your work energy is low Ian’s Messy Desk (www.ismckenzie.com) Ian’s Messy Desk (www.ismckenzie.com)

18 An Attitude Fix Stretch; take a break Stretch; take a break Work on something else for a while Work on something else for a while Look out a window; get a glass of water Look out a window; get a glass of water Take a short walk; get some fresh air Take a short walk; get some fresh air Go out to lunch Go out to lunch Say something nice to someone Say something nice to someone Volunteer to help a coworker Volunteer to help a coworker Dixie Lee Wright, 2004 (www.mycvbuilder.com) Dixie Lee Wright, 2004 (www.mycvbuilder.com)

19 Tips for Increasing Optimism Don’t try to repress negative thoughts Don’t try to repress negative thoughts Make a solid plan for either changing or dealing with your situation. Make a solid plan for either changing or dealing with your situation. Listen carefully to your self-defeating thoughts, and then argue against them. Listen carefully to your self-defeating thoughts, and then argue against them. “Team vs. Individual Orientation” (humanmetrics.com) “Team vs. Individual Orientation” (humanmetrics.com)

20 Tips for Increasing Optimism View setbacks as short-lived. View setbacks as short-lived. Avoid self-fulfilling prophecies. Avoid self-fulfilling prophecies. REFUSE TO BE A VICTIM. REFUSE TO BE A VICTIM. “Team vs. Individual Orientation Test” (humanmetrics.com) “Team vs. Individual Orientation Test” (humanmetrics.com)

21 Who Moved My Cheese? Three things to remember: Three things to remember: Change is unavoidable Change is unavoidable Ability to adapt = key to success Ability to adapt = key to success Attitude is important Attitude is important Spencer Johnson’s book by the same title Spencer Johnson’s book by the same title

22 The Handwriting on the Wall Change happens! (They keep moving the cheese). Change happens! (They keep moving the cheese). Anticipate change. (Get ready for the cheese to move). Anticipate change. (Get ready for the cheese to move). Monitor change. (Smell the cheese often so you know when it’s getting old). Monitor change. (Smell the cheese often so you know when it’s getting old). Adapt to change quickly. (The more quickly you let go of the old cheese, the sooner you can enjoy the new cheese). Adapt to change quickly. (The more quickly you let go of the old cheese, the sooner you can enjoy the new cheese). Change. (Move with the cheese). Change. (Move with the cheese).

23 The Handwriting on the Wall, continued Enjoy change. (Savor the adventure and enjoy the taste of new cheese). Enjoy change. (Savor the adventure and enjoy the taste of new cheese). Be ready to change quickly and enjoy it again and again. (They keep moving the cheese). Be ready to change quickly and enjoy it again and again. (They keep moving the cheese).

24 Ask yourself…. What do I need to let go of AND what do I need to move on to? What do I need to let go of AND what do I need to move on to? Spencer Johnson, Who Moved My Cheese? Spencer Johnson, Who Moved My Cheese?

25 Get Happier! Train yourself Train yourself Focus on what’s right, successful, and more productive Focus on what’s right, successful, and more productive Increase positive thinking, positive emotions, positive choices and decisions, positive habits – one thing at a time Increase positive thinking, positive emotions, positive choices and decisions, positive habits – one thing at a time Penelope Trunk (Brazen Careerist blog) Penelope Trunk (Brazen Careerist blog)

26 More Than a Positive Attitude Questions to ask yourself Questions to ask yourself Does the present attitude serve me well? Does the present attitude serve me well? What is the source of this attitude? What is the source of this attitude? Where do I need to make a change? Where do I need to make a change? Do I have the right resources to make the change? Do I have the right resources to make the change? Ke o agile (www.SelfGrowth.com) Ke o agile (www.SelfGrowth.com)

27 Now what? “People who take themselves less seriously are far more pleasant to associate with.” “People who take themselves less seriously are far more pleasant to associate with.” Start small Start small Keep your eyes open – good things will happen, funny things will happen, be prepared to notice these! Keep your eyes open – good things will happen, funny things will happen, be prepared to notice these! Denise Morgan in Virginia Libraries Denise Morgan in Virginia Libraries

28 What About Fishing & Boating? Oh, yes – the inspiration for it all Oh, yes – the inspiration for it all Play – Make their day Play – Make their day “Who are you being while you’re doing what you’re doing?” “Who are you being while you’re doing what you’re doing?” Be present in the moment – count the blessings of right now. Be present in the moment – count the blessings of right now. Dr. Stephen C. Lundin, excerpted from “Fish! Tales” Dr. Stephen C. Lundin, excerpted from “Fish! Tales”

29 Excerpt from “Fish Tales” Consider how you are being perceived While doing yard work While mentoring someone While listening during a staff meeting While receiving feedback While answering patron queries Live wholeheartedly – and make a difference!

30 Take the Test! Do you have a good job? Answer four questions to see if you’re in the right job for your likes and temperament. Maybe – “finding a job you like or turning a bad job into a good job might actually be totally under your control” …. Penelope Trunk (Brazen Careerist blog)

31 Follow-Up CATS: Nine Lives of Innovation Definition of a CAT Every day human being who learns how to release his or her innovative potential … A curious person An invaluable … asset Someone who likes FISH! but doesn’t necessarily eat fish (or go fishing!) The future of civilization Are you a CAT?

32 Your Stories? Maybe you’ve got a strategy or a technique to share? Maybe you’ve got a strategy or a technique to share? Do you try to change your attitude when you feel a bad ‘tude coming on? How? Do you try to change your attitude when you feel a bad ‘tude coming on? How? Thank you! Thank you!


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