1. Kristina Höök SU/KTH SICS Mobile Life: People-focused innovations in mobile services Kristina Höök Professor in Human-Machine Interaction Stockholm University/KTH SICS (Swedish Institute of Computer Science)

2. Kristina Höök SU/KTH SICS The second revolution! > mobility > ubiquitous computing (ubicomp), disappearing computer, ambient intelligence,...

3. Kristina Höök SU/KTH SICS Challenges > visualising the electronic landscape: digital layer is invisible and hard to grasp, there is not necessarily a visible interface > baby interfaces: small screen, small buttons > context of use: not in the office, noisy environments, out in the "wild" > realistic usage situations: laboratory testing becomes meaningless, small bursts of usage throughout the day require new methods

4. Kristina Höök SU/KTH SICS GeoNotes: posting notes at geographical positions Per Persson, Petra Sundström and Fredrik Espinoza

5. Kristina Höök SU/KTH SICS 78 users, 1 month, 283 notes, 84 placelabels, 28 access points

6. Kristina Höök SU/KTH SICS Hocman: ad-hoc transfer during quick encounters Mattias Esbjörnsson, Oskar Juhlin and Mattias Östergren

7. Kristina Höök SU/KTH SICS MobiTip: transfering tips via BlueTooth Martin Svensson, Kristina Höök, Rickard Cöster and Åsa Rudström

8. Kristina Höök SU/KTH SICS Back-seat gaming: connecting places with stories Liselott Brunnberg, Oskar Juhlin, Mattias Östergren

9. Kristina Höök SU/KTH SICS eMoto: bodily interaction to express emotions Petra Sundström, Anna Ståhl, Kristina Höök

10. Kristina Höök SU/KTH SICS Ubiquitous graphics Johan Sanneblad and Lars Erik Holmquist

11. Kristina Höök SU/KTH SICS OpenTrek: OS for shared games Johan Sanneblad and Lars Erik Holmquist

12. Kristina Höök SU/KTH SICS Methods Fantastic product! Design Interpretation Inspiration from ’life’ In the Wild! Brainstorming Persona Bodystorming Early testing: staged lived experiences Wizard of Oz Cultural probes Technical probes Tiny fingers Experience clip (self-evaluation) Ethnography

13. Kristina Höök SU/KTH SICS Persona (Cooper 1999) Sandra is a confident 29 year old woman who likes to spend time with her friends and family. She works as a trainee at a city planning office in Stockholm. Sandra does not care about how things work technically, but she likes new cool technological features and she is very happy with her new mobile phone that has a camera and MMS functionality. Used for eMoto Petra Sundström, Anna Ståhl, Kristina Höök

14. Kristina Höök SU/KTH SICS Ethnography (quick and dirty) Åsa Rudström

15. Kristina Höök SU/KTH SICS Cultural probe (Gaver et al. 1999) Kristina Höök, Petra Sundström, Anna Ståhl et al.

16. Kristina Höök SU/KTH SICS Cultural probe for evaluation Petra Sundström, Anna Ståhl, Kristina Höök To subjects To partner

17. Kristina Höök SU/KTH SICS Summary > seamful design > think outside the box > design specifically for some well-defined user group > involve users at all stages > evaluate properly in “the wild” > methods do not have to be expensive! nor boring!

18. Kristina Höök SU/KTH SICS Examples from ”Mobile Life” http://www.mobile-life.org