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Say What You Mean, Mean What You Say Marc Morgan, Household Hazardous Waste Coordinator NH Department of Environmental Services
Be Clear Define the Goal What are you trying to accomplish? Refine your message Use understandable language Be specific
Think Globally, Act Locally
Recycle! What message is being sent? What is the Goal?
Know Your Audience Who are they? What is there background? Gender? Age? Sector of your community? Cultural Differences Language
3:30:3 3 Second People 30 Second People 3 Minute People How will you address these people?
3 Second Person
30 Second Person
3 Minute Person This person will stop and read your message These folks read your brochure
Focus Groups Random individuals or inline with target audience Talk with neighbors No previous knowledge of goal Can help to clarify message Get out of the fish bowl
Using Feedback Use feedback to modify message Update as needed Don’t assume
What do we want students to learn?. Introduce new material by Building Background Knowledge for all students.
Household Hazardous Waste In New Hampshire Marc Morgan HHW Program Coordinator.
Collecting Paint for Recycling in New Hampshire Marc Morgan HHW Coordinator.
Speaking to inform Communicating to Internal and External Stakeholders.
Chapter 1 Building Responsibility
Development of a Regional DRM Strategy for the Tourism Sector in the Caribbean Regional Workshop – May 5th, 2009 – Trinidad & Tobago The Sixteen Steps.
Listening to Those Whose Behavior Matters. Why listen to the people whose behavior you're trying to change? It's disrespectful of people to assume that.
The International Education and Resource Network.
Assessing Student Academic Achievement The General Education Skills.
1.02 Factors that affect communication
Learn to Talk, Talk to Learn Conversational Chinese Online Wuping Lu 05/31/06.
Conducting a Social Marketing Campaign. Social marketing: The process of using commercial marketing techniques to improve social problems.
Target Audience!!! What it is? How do you identify it? Why is it needed? What it is? How do you identify it? Why is it needed?
MENG 346 By: Mohammad Medhat. The way to become a better listener is to practice "active listening." This is where you make a conscious effort to.
Recycle On The Go! February 2007 US Environmental Protection Agency Office of Solid Waste.
5 Whys – Root Cause Analysis 1. 2 Client Satisfaction Surveys Web-based surveys- may reach a broader audience Targeted questions – allow you to focus.
PUBLIC SPEAKING Analyzing the Audience Copyright
Mission: To achieve the highest quality and the best possible outdoors and wildlife conservation, preservation, and recreation for all Minnesotans and.
How to choose the right behaviour change tool Liz Ampt Concepts of Change
Effective Communication. Elements of Communication Speaker: someone who wishes to communicate a message Listener: the receiver of the message (in most.
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