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MPI Poland Spring Meeting 2011 Be a Competent Business Partner -What Anglophones Pay Attenion to 13 kwietnia 2012 r.

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Presentation on theme: "MPI Poland Spring Meeting 2011 Be a Competent Business Partner -What Anglophones Pay Attenion to 13 kwietnia 2012 r."— Presentation transcript:

1 MPI Poland Spring Meeting 2011 Be a Competent Business Partner -What Anglophones Pay Attenion to 13 kwietnia 2012 r.

2 Be a Competent Business Partner Keith Byrne – three important things about me -Why Are We Here? -How Do English Speakers Think? -English-English translations -How does an Anglophone Do Business? -Defining a Winning Strategy

3 Be a Competent Business Partner What is your neighbour like? What are Germans/ Italians/ Americans/ Israelis/ Welshmen like? What is an Anglophone like?

4 Be a Competent Business Partner What are Polish people like? “Poles don’t speak foreign languages” “Never smile, complain a lot” “Intolerant and full of anti-semitism” “Poles invented vodka” “Poles are direct communicators” “Organized crime and car theft are commonplace” “Poles are silent listeners” “Insecure in front of foreigners” “Extremely generous”

5 Be a Competent Business Partner

6 Be a Competent Business Partner for the English “The English are Masters of the Understatement” Be Diplomatic “You are right, I am wrong” Build TWO Bridges! People prefer to do business with a friend

7 Be a Competent Business Partner

8 Be a Competent Business Partner for Americans “Business before pleasure” Get to the Point “This is right, that is wrong” Time is Money People prefer to do business with the best supplier

9 Be a Competent Business Partner for Everybody Punctuality? Handshakes? Smalltalk? Eye Contact? Mr. Smith/ John? Mrs. Smith/ Miss Smith/ Jane? Business Cards? Presentations?

10 Rorschach Test -“I’m worried about the older members” -“We’ll be looking at a number of offers” -“The price is rather high” -“There are a few things we’re not happy about” -“This is not what we were expecting!” -“I understand this service is a practical joke!” -“We’re cancelling the contract”

11 Be a Competent Business Partner for Everybody Be Yourself!


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