Presentation on theme: "Exploring the Canadian experience"— Presentation transcript:
1 Exploring the Canadian experience Dave Adamson Deputy Chief Information Officer Treasury Board of Canada SecretariatPaul WagnerSenior Director General, Innovation and Chief Information Officer Library and Archives Canada
2 Moving Toward 2020 - Modernizing IM in the GC - Dave Adamson (TBS) and Paul Wagner (LAC)Information: the Currency of the Digital Economy ConferenceNational Archives of AustraliaMay 29, 2014
3 Where We WereBy the mid-2000s there was a recognition in the Government of Canada (GC) that:The piecemeal approach to solving GC information management (IM) problems were largely ineffective.One coherent, explicit and broadly supported IM capability was needed: a formal IM Program for IM Outcomes.“Problems with IM interfere with the ability of the Government of Canada to meet the needs of Canadians.”IM in the Government of Canada: The Vision, 2006“…information is treated as the waste by-product of the Public Service rather than being treated as a key asset.”Ian Wilson, Librarian & Archivist of Canada, September 2003
4 Development of the IM Vision 2005 – We began a comprehensive project to define an enterprise vision for IM in the GC.2007 – Policy on IM issued2007 – GC Enterprise IM Framework2008 – GC IM Strategy and VisionIn the Government of Canada, information is safeguarded as a public trust and managed as a strategic asset to maximize its value in the service of Canadians.
5 Key AchievementsDirective on RecordkeepingPolicy on Information ManagementGCDOCS Production LaunchGuideline on IM BasicsLaunch Open Data Portaldata.gc.ca Pilot LaunchGCDOCS EPMOGCPEDIAStandard on EDRMSStandard on ManagementGC IM Strategy LaunchedOpen Government Action PlanDigital Office20072008200920102011201220132014/2015Standard on Geospatial DataGC IM Integrated Learning StrategyStandard on MetadataGC Web SearchDirective on IM Roles and ResponsibilitiesLaunch of canada.caStandard on Competencies for the Federal IM CommunityGCDOCS Pilot LaunchedRK Assessment ToolCluster hosted GCDOCS environment createdOnline IM Course LaunchedProfile of GC IM Services
6 Directive on Recordkeeping The Directive on Recordkeeping was issued on June 1, 2009.Organisations must be compliant by March 31, 2015.Moves focus to the management information resources of business value.The Directive on Recordkeeping is foundational to the efficient and effective implementation of other IM initiatives in the GC.
7 GCDOCSGCDOCS is the Government of Canada’s Electronic Document and Record Management (EDRM) solution.The GCDOCS program will provide standardized EDRM services to GC organizations, including the implementation of a common configuration across the government.OpenOpen GovernmentPaperless OfficeRecordkeepingMobile OfficeThe future is 100% digital
8 Open Government Action Plan Open Government is about greater openness and accountability, strengthening democracy and driving innovation and economic opportunities for all Canadians.3 PillarsOpen InformationOpen DataOpen Dialogue2 Foundational CommitmentsOpen Government DirectiveOpen Government Licence
9 Driving and Managing Change The current IM Vision has brought about major changes in the way the Government of Canada manages information.Information viewed as a strategic asset and key enabler for departments to meet their program and service obligations.Increased awareness of responsibilities and accountabilities for IM throughout all levels of the public service.However, changes in the IM/IT environment create new opportunities to drive IM forward:Blueprint 2020: a Vision for a World Class Public ServiceMomentum of the global Open Government movement;Creation of Shared Services Canada;Launch of GC Back Office Modernization Initiative;Implementation of the Transformation Initiative.
10 Defining Today Where We’ll Be in 2020 The time is right for a renewed IM Vision to enable the GC to continue to innovate and meet the governance and service challenges of today and tomorrow.The breadth and scope of IM achievements over the past few years have inspired a new perspective on what IM in the GC could and should look like in the future.Launch of Destination 2020, the action plan in response to Blueprint 2020, emphasises transforming the way public servants work.On-going consultations for the development of Canada’s Open Government Action Plan 2.0 highlight what Canadians expect of the government.The renewed GC IM Vision will be:Guided by solid IM principles;Reflective of current realities and future directions;Robust, practical , and innovative and reflect an enterprise view; andAble to drive the necessary culture changes to take us where we want to go.A renewed IM Strategy will be the roadmap to make the vision real.is a renewal year for IM in the GC
11 Technological Realities The Government of Canada requires a Public Service that is highly connected, with technology integrated seamlessly in the daily life of public servants.Mobile devicesSocial mediaCloud computingStatic ITApproachesAgile IM/IT ApproachesFrom 2005 to 2020, the digital universe will grow by a factor of 300, from 130 exabytes to 40,000 exabytes, or 40 trillion gigabytes (more than 5,200 gigabytes for every man, woman, and child).** IDC: The Digital Universe in 2020: Big Data, Bigger Digital Shadows and Biggest Growth in the Far East, December 2012
12 Expectations About Services Canadians expect effective and efficient government services which must be supported by strong IM practices.Integrated multi-channel servicesSeamless accessSimplee-service optionsSecure account managementPaper as Default MediumDigital as the Only Medium
13 Expectations About Openness Canadians expect an open and transparent Government that promotes and facilitates information sharing while managing and protecting their information.GC and other orders of governmentGC and business, and organisationsGC and citizensInformation Open by ExceptionInformation Open by Default
14 Expectations About Collaboration A modernized public service draws on a wide range of data and information to develop evidence-based ideas, analysis and advice.Employee to employeeDepartment to departmentGC to other order of government, business, and organisationsInformation as a Key Organisational AssetInformation as a Key Enterprise Asset
15 Bringing Together the Principles IMInformation as a Key Enterprise AssetAgile IM/IT ApproachesDigital as the Only MediumOpen by Default Information
16 Foundations for Achieving the New Vision A culture in which the value, use, and sharing of information is recognised in achieving operational and strategic success.Transformed IM CultureConsolidated and re-engineered standardized solutions across GC to increase efficiency and reduce costs of government operations.Enterprise IM SolutionsIM Policy ArchitecturePolicy direction to departments on the requirements for managing all information resources regardless of format.
17 Renewed Vision for IM Renewed IM Vision for the Government of Canada Strong IM PrinciplesSolid IM Foundation
18 Risks of Inaction Credibility of Government and Public Confidence GC Decisions and OperationsInformation-RelatedCostsInability to access or re-use key information resources.Inability to provide adequate evidence to defend the Crown in claims, disputes, and litigation.Loss of essential records to support/document policy, program, or business decisions.Inability to provide correct and relevant information to Canadians, service providers, and/or clients.Loss of confidence due to inadequate steps taken to protect personal information of employees and Canadians.Incomplete preservation of information of enduring or historical value.Inability to meet program delivery, legislated, and accountability requirements.Inability to protect or control records (theft / loss / inadvertent destruction of client / program information).Increased time wasted attempting to find or share information - loss in GC employee productivity.Legacy records clean-up/storage (paper mountain).Inability to deal with increased litigation and audit requirements.Immense duplication of investment in creation/delivery of information.Inability to innovate or conduct research.Loss of investment that went into the creation of information products.
19 Focusing Action Renewing the GC IM Vision Actively engaging the IM /IT Community and broader GC in the development of a new GC IM Strategy and Vision for 2020.Transforming IM CultureCapacity building and skills development within the GC to fundamentally change the way employees view GC information.Implementing IM Enterprise SolutionsImplementing consistent and standardized approaches for EDRMS, correspondence management, and web search.Reconstructing the IM Policy ArchitectureImplementing a new policy architecture that focuses on managing and sharing of information and ensuring that information resources in all formats are managed strategically.
20 Library and Archives Context Mandate is enshrined in legislation-Library & ArchivesActEnsure the documentary heritage of Canada is preservedBe the source of enduring knowledge accessible to allFacilitate cooperation among Library and Archive communitiesServe as the continuing memory of the government of Canada240+ linear km of government and private textual records - 3 million architectural drawings - 30 million photos - 90,000 films ,000 works of art -20 million books published in various languages$96M Annual Budget Employees
21 Government-wide Information Management Policy Framework
22 Delivering Value Access-based Business Model CallClickConsultGovernment Records - Value Stream(s)Web Archive - Value Stream(s)Published Material - Value Stream(s)Other - Value Stream(s)Value CreationService DeliveryClients
23 Services to Government of Canada Legal Deposit:acquisition, preservation and accessibility of all GC publicationsRecords Management:disposition authorizations and preservation of government records of enduring valueRecordkeeping Advice:training, RK Portal, RK tools, guidelines, proceduresWeb Archiving:harvest of GC websites for preservation and accessRisk Management of Documentary Heritage:monitoring, advice and strategies to address records at risk
24 Digital Strategy: A Digital Curation Model LAC recognizedas a Trusted DigitalRepository1 Digital Curation for Science, Digital Libraries, and Individuals, Neil Beagrie, JISC/British Library Partnership Manager, The International Journal of Digital Curation, Issue 1, Volume 1 | Autumn 2006