1. NL Invoice Processing Market Nieuwegein, September 2011

2. 2 Invoice Volumes Invoice volumes Netherlands 2010 (paper and electronic) B2B: 800 Million B2G: 10,4 Million B2C: 3 Billion Usage of electronic invoices B2B: 25% (occasionally sending out) B2C: 17% (occasionally receiving)

3. 3 Invoicing Trends The Dutch government did not reach its target of 10% on electronic invoicing in 2010, according to figures from the economic affairs ministry. Of the 10.4 million invoices it received, just 6% were sent electronically. Councils in particular did badly, achieving e-billing of under 2%. Ministries did best, reaching 15.8%. The ministry wants e-billing to become the norm because it is quicker and cheaper. To encourage its use, it has made e-billing compulsory for all government organisations.

4. 4 Invoice Processing Software Install base 2010

5. 5 Automated Processing Volumes Processing volumes per annum per installation 2010

6. 6 BancTec Position 2011 Invoice Processing >90% paper based Two sales channels Direct: EL&I Indirect: PostNL, Bpost (Certipost), Basware (scan only) and Tieto Volume development

7. 7 Market Development

8. NL Invoice Processing Market Nieuwegein, September 2011