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Www.etapestry.com Welcome!. Your presenter: Chip Muston Vice President, Sales.

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Presentation on theme: "Www.etapestry.com Welcome!. Your presenter: Chip Muston Vice President, Sales."— Presentation transcript:

1 www.etapestry.com Welcome!

2 Your presenter: Chip Muston Vice President, Sales

3 www.etapestry.com What today’s session is…

4 www.etapestry.com What today’s session is… What it is not…

5 www.etapestry.com Who is eTapestry?

6 www.etapestry.com Who is eTapestry? An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits

7 www.etapestry.com Who is eTapestry? An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits

8 www.etapestry.com Who is eTapestry? An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits A fast growing, successful companyA fast growing, successful company

9 www.etapestry.com Who is eTapestry? An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits A fast growing, successful companyA fast growing, successful company A company that thrives on innovationA company that thrives on innovation

10 www.etapestry.com Who is eTapestry? An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits A fast growing, successful companyA fast growing, successful company A company that thrives on innovationA company that thrives on innovation A group that is passionate about serviceA group that is passionate about service

11 www.etapestry.com Who is eTapestry? An organization dedicated to serving nonprofitsAn organization dedicated to serving nonprofits A fast growing, successful companyA fast growing, successful company A company that thrives on innovationA company that thrives on innovation A group that is passionate about serviceA group that is passionate about service People who love to have fun!People who love to have fun!

12 www.etapestry.com Who is eTapestry?

13 www.etapestry.com What is our history? Founded by former execs at Master Software Corp. (bought out by Blackbaud)Founded by former execs at Master Software Corp. (bought out by Blackbaud) Introduced the first “Software as a Service” solution for nonprofits in 1999Introduced the first “Software as a Service” solution for nonprofits in 1999 In use by over 5000 nonprofit organizations around the worldIn use by over 5000 nonprofit organizations around the world

14 www.etapestry.com What do we do? …that’s the rest of the seminar.

15 www.etapestry.com We’ll give you a Guarantee…

16 www.etapestry.com 1 We’ll give you a Guarantee…

17 www.etapestry.com 2 We’ll give you a Guarantee…

18 www.etapestry.com 3 We’ll give you a Guarantee…

19 www.etapestry.com 4 We’ll give you a Guarantee…

20 www.etapestry.com 5 We’ll give you a Guarantee…

21 www.etapestry.com 6 We’ll give you a Guarantee…

22 www.etapestry.com 7 We’ll give you a Guarantee…

23 www.etapestry.com 8 We’ll give you a Guarantee…

24 www.etapestry.com 9 We’ll give you a Guarantee…

25 www.etapestry.com 10 We’ll give you a Guarantee…

26 www.etapestry.com 1. We guarantee you an Internet strategy.

27 www.etapestry.com

28 Advanced Email Database Ecommerce Website

29 www.etapestry.com Did you know there are 150 million active users on the Internet? Source: Pew Internet Research

30 www.etapestry.com Does your website make you look like this?... Did you know there are 150 million active users on the Internet? Source: Pew Internet Research

31 www.etapestry.com Does your website make you look like this?... …or this? Did you know there are 150 million active users on the Internet? Source: Pew Internet Research

32 www.etapestry.com eTapestry builds and hosts websites for more than 100 organizations.

33 www.etapestry.com eTapestry builds and hosts websites for more than 100 organizations.

34 www.etapestry.com eTapestry builds and hosts websites for more than 100 organizations.

35 www.etapestry.com eTapestry builds and hosts websites for more than 100 organizations.

36 www.etapestry.com Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006

37 www.etapestry.com Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check. Source: Network for Good - 2006 Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006

38 www.etapestry.com Or that online donors give more than offline donors? eTapestry customers average over $140 per online gift! Source: IATS Ticketmaster Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving? Source: eTapestry surveys 2005-2006 Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check. Source: Network for Good - 2006

39 www.etapestry.com We’re experts at online giving. We’ve built over 2100 pages for over 1250 organizations.

40 www.etapestry.com A link on your website connects donors to a custom online giving page.

41 www.etapestry.com …where the donor completes the online giving form.

42 www.etapestry.com IATS TicketMaster The gift information is automatically processed, and the donor is notified of their successful transaction.

43 www.etapestry.com IATS TicketMaster The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry. Your Bank Account

44 www.etapestry.com Your eTapestry database Your donor has made a secure gift, conveniently and easily - and they already have their gift receipt in hand! The gift is automatically deposited in your bank. All of the donor and gift information is automatically recorded. Your fundraising efforts are growing! The Results…

45 www.etapestry.com Did you know that…? Email is the number 1 use of the Internet Over 91% of Internet users over the age of 65 use email Over 50% of users say over half their business communication is done via email Source: Pew Internet Research

46 www.etapestry.com Email is more cost effective than traditional mail communications. (“Email marketing cost is ten percent of traditional direct mail campaigns. Email campaigns cost an average of $5- $7 per thousand records compared to $500-$700 to reach the same number of people thru traditional mail” Source: Gartner Group ) Did you know that…?

47 www.etapestry.com Did you know that…? Email quickly facilitates new avenues of giving. (Especially important when outside events impact your fundraising strategy (ie. Hurricane, tsunami, etc.). The time for a direct mail campaign can be prohibitive.)

48 www.etapestry.com eTapestry’s advanced email provides a fully integrated email tool…with full html editor

49 www.etapestry.com eTapestry’s advanced email provides a fully integrated email tool…access to all accounts – no import/export

50 www.etapestry.com eTapestry’s advanced email provides a fully integrated email tool…with spam checking and scheduling

51 www.etapestry.com eTapestry’s advanced email provides a fully integrated email tool…including delivery reports

52 www.etapestry.com eTapestry’s advanced email provides a fully integrated email tool…including delivery reports and click thru tracking

53 www.etapestry.com Your Internet strategy may become even more sophisticated and utilize additional tools…

54 www.etapestry.com Your Internet strategy may become even more sophisticated and utilize additional tools… Donor Login WishList Event Registration Personalized Fundraising

55 www.etapestry.com Advanced Email Database Ecommerce Website 1. We guarantee you an Internet strategy.

56 www.etapestry.com 2. We guarantee you broader access to your data.

57 www.etapestry.com “I’ll be in New Orleans tonight and Albuquerque on Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.” Chris McCormick, Regional Dev. Dir., Upper Room Ministries "We decided we really liked that we could access our databases from home and give access to the system to board members who could use it when doing their 'asks.‘“ Ray Li, Development Director, Neighborhood House “Just to add to your board. On a Lufthansa flight headed to India and it is great to be able to access our database! Thanks.” Rich Sweeney, Dalit Network

58 www.etapestry.com How it works…

59 www.etapestry.com Office Home Airport Road Multiple offices Partner locations PDA’s anywhere 2. We guarantee you broader access to your data.

60 www.etapestry.com 3. We guarantee easy operation.

61 www.etapestry.com 3. We guarantee easy operation.

62 www.etapestry.com Getting started Wizard

63 www.etapestry.com Getting started Wizard

64 www.etapestry.com Getting started Wizard

65 www.etapestry.com Getting started Wizard

66 www.etapestry.com Runs in a web browser

67 www.etapestry.com Customizable home page view

68 www.etapestry.com Search engine type lookups

69 www.etapestry.com Complete info on one page

70 www.etapestry.com Complete info on one page

71 www.etapestry.com Customizable account page view

72 www.etapestry.com Built in reporting

73 www.etapestry.com Easy setup, multiple output options

74 www.etapestry.com Dynamic report use

75 www.etapestry.com Drill down navigation

76 www.etapestry.com Integrated tools

77 www.etapestry.com 3. We guarantee easy operation. "I spent 18 years in software design on mainframes. I've spent lots of all-nighters installing software in various places. When these guys said, 'We'll take care of that for you,' I said 'Sign me up.'" Loren Friesen, Dir. of Dev., Newton Community & Healthcare Fdn "eTapestry is constantly updating and improving and they do it at night. We looked at a ton of software packages. I felt comfortable with eTapestry's cost and knowing that I didn't have to be a computer guru to make this happen." Judy Davidson, Director of Development, Pusch Ridge Academy

78 www.etapestry.com 4. We guarantee better recordkeeping.

79 www.etapestry.com Relationships Family/Household Tracking Donor/Prospect interactions Future Contacts/Calendaring Email Communication 4. We guarantee better recordkeeping.

80 www.etapestry.com Relationships

81 www.etapestry.com Relationships

82 www.etapestry.com Relationships

83 www.etapestry.com Relationships

84 www.etapestry.com Relationships

85 www.etapestry.com Relationships

86 www.etapestry.com Relationships

87 www.etapestry.com Donor/Prospect interactions "I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really powerful." Connie Sherman, Executive Director, St. Mary's Child Center

88 www.etapestry.com Future Contacts/Calendaring

89 www.etapestry.com Future Contacts/Calendaring

90 www.etapestry.com Future Contacts/Calendaring

91 www.etapestry.com Future Contacts/Calendaring

92 www.etapestry.com Email Communication

93 www.etapestry.com Email Communication

94 www.etapestry.com Email Communication

95 www.etapestry.com 4. We guarantee better recordkeeping. “I spend my time now on the more strategic analysis elements. Having a database that allows me to do that is like a treat or a prize. It’s more fun and it’s much more productive in the long run.” Tina Burdett, Development Director, Center for Children and Families, Inc.

96 www.etapestry.com 5. We guarantee improved communications.

97 www.etapestry.com We’ve already looked at communications tracking, outlook integration, and advanced email…

98 www.etapestry.com Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address. Source: US Postal Service Did you know …?

99 www.etapestry.com Did you know …? NCOA ProcessingNCOA Processing Telephone AppendingTelephone Appending Mass Duplicate MergeMass Duplicate Merge Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address. Source: US Postal Service

100 www.etapestry.com

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105 "I like to spice up our e-mails with some graphics and our own logo. It makes a huge difference. It makes it look very professional and it improves the whole feel of our organization." Rick Hayhow - Kids Alive International 5. We guarantee improved communications.

106 www.etapestry.com 6. We guarantee your data is secure.

107 www.etapestry.com 2 hosting centers – Indianapolis and Louisville We take security seriously.

108 www.etapestry.com We take security seriously. Encrypted data Redundant equipment Automatic backups Automatic updates

109 www.etapestry.com We take security seriously. “Soon after Hurricane Katrina, we realized that our office suffered over 4 feet of flood water. Nearly all of our contents including hard drives containing over 20 years of information were simply gone. Having a partner like eTapestry enabled us to quickly gain critical information during this challenging time. Not only were we able to maintain our donor base, we had quick access to key contact information while evacuated around the country. It was one small triumph in a time of despair.” Tiffany Carter-Morris, Director Community Development, Methodist Health System Foundation, Inc., New Orleans, Louisiana

110 www.etapestry.com Sophisticated end-user security settings

111 www.etapestry.com Sophisticated end-user security settings

112 www.etapestry.com With complete details on all user activity.

113 www.etapestry.com 6. We guarantee your data is secure. "I think people expect nonprofits to be responsible. The integrity of eTapestry's data is great, and this gives donors confidence that we know what we're doing." Lori Skelton, Director of Marketing and Development - Northwest Children's Home

114 www.etapestry.com 7. We guarantee outstanding support.

115 www.etapestry.com 7. We guarantee outstanding support. Janet, I can't say enough about how much we appreciate the help of everyone at eTapestry. The folks at eTapestry are the most helpful, consistently responsive people I've had the pleasure of working with. We sincerely appreciate everything that you do for us and all of the hard work you've done on our behalf. Paul Feeney

116 www.etapestry.com User Support Email Online Help Instant Messaging Telephone

117 www.etapestry.com User Training – at your pace, your convenience Lifetime Training Agreement Recorded Update Sessions Crash Courses Podcasts

118 www.etapestry.com 7. We guarantee outstanding support. Erin, ALL of you are always so wonderful to work with, and I really appreciate your great attitudes and helpfulness. I've had nothing but top notch service starting with Paul at conversion to all of you on the support and training staff. It's a privilege to work with all of you. I appreciate your knowledge, your patience with me, your wonderful attitudes, and your great service. It's because of YOU that eTapestry is a success. Fran Erhard

119 www.etapestry.com 8. We guarantee innovative tools.

120 www.etapestry.com Outlook email Wishlist Raising More Money Moves Management Matching gift database NCOA Prospect Research Grant research Online fundraising Planned giving Integration with best-in-class partners

121 www.etapestry.com Innovations eTapestry Mobile Included with your eTapestry service Specifically formatted for mobile use Fast Real time information – no syncing or downloading

122 www.etapestry.com Donor Loyalty Survey A joint venture of eTapestry and Walker Information The Donor Loyalty Survey helps organizations build stronger relationships with their supporters. Innovations

123 www.etapestry.com Cross Database Reporting Innovations

124 www.etapestry.com Innovations Google maps integration

125 www.etapestry.com 9. We guarantee implementation in 90 days.

126 www.etapestry.com 1.“Getting Started” call with your Account Executive

127 www.etapestry.com 1.“Getting Started” call with your Account Executive 2.A dedicated Conversion Specialist a.Data mapping b.Consulting call c.Data evaluation d.Final conversion

128 www.etapestry.com 1.“Getting Started” call with your Account Executive 2.A dedicated Conversion Specialist a.Data mapping b.Consulting call c.Data evaluation d.Final conversion 3.Training programs a.Getting started b.Advanced c.Crash courses

129 www.etapestry.com 1.“Getting Started” call with your Account Executive 2.A dedicated Conversion Specialist a.Data mapping b.Consulting call c.Data evaluation d.Final conversion 3.Training programs a.Getting started b.Advanced c.Crash courses 4.Implementation specialist – if needed

130 www.etapestry.com 10. We guarantee you’ll save money.

131 www.etapestry.com 10. We guarantee you’ll save money. Consider this: No software to buyNo software to buy No hardware to purchase or updateNo hardware to purchase or update No upgrades to installNo upgrades to install No maintenance requiredNo maintenance required No backups to makeNo backups to make No travel for trainingNo travel for training Add services when you need themAdd services when you need them Remove services you don’t needRemove services you don’t need

132 www.etapestry.com eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1000 1001-5000 5001-15000 15001-25000 25001-35000 35001-45000 Monthly Fee FREE! $36/month $112/month $164/month $225/month $276/month $338/month

133 www.etapestry.com eTapestry Investment Options… # of Accounts in your database # Accounts <500 501-1000 1001-5000 5001-15000 15001-25000 25001-35000 35001-45000 Monthly Fee FREE! $36/month $112/month $164/month $225/month $276/month $338/month Concurrent Users # Users 1 Each Add’l 5 pack Monthly Fee Included $50 $175

134 www.etapestry.com eTapestry Investment Options… Optional services – can be added at any time Telephone supportTelephone support Lifetime TrainingLifetime Training Admin moduleAdmin module Advanced EmailAdvanced Email Advanced SecurityAdvanced Security Document AttachmentsDocument Attachments Donor LoginDonor Login EcommerceEcommerce Executive ReportingExecutive Reporting Grant ExplorerGrant Explorer ImportImport Matching Gift DatabaseMatching Gift Database Moves ManagementMoves Management Outlook integrationOutlook integration Planned Giving CalculatorPlanned Giving Calculator Prospect Research ServicesProspect Research Services Segmented GiftsSegmented Gifts WishListWishList Website DevelopmentWebsite Development Database Conversion optionsDatabase Conversion options

135 www.etapestry.com “That was the big decision-maker right there—not having to make a big purchase to get started. Why not try it? I think it’s great, and eTapestry is maintaining it all. I don’t have to worry about it.” Maureen McDonald, Moonlight Cultural Center 10. We guarantee you’ll save money.

136 www.etapestry.com 1. We guarantee you an Internet strategy. 2. We guarantee you broader access to your data. 3. We guarantee easy operation. 4. We guarantee better recordkeeping. 5. We guarantee improved communications. 6. We guarantee your data is secure. 7. We guarantee outstanding support. 8. We guarantee innovative tools. 9. We guarantee implementation in 90 days. 10. We guarantee you’ll save money.

137 www.etapestry.com What’s next?

138 www.etapestry.com What’s next? 1.We’ll discuss your unique needs. 2.We’ll build a custom proposal. 3.We’ll provide a personalized demonstration. 4.We’ll help you with every step of implementation.

139 www.etapestry.com Thank you! Chip.muston@etapestry.com 888.739.3827 x234


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