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©2013 Software AG. All rights reserved. alex Burggraf Principal Systems Engineer (415) Software AG IT Health Check Overview IT Health Check Diagnostics Report | Date | Seite 1
©2014 Software AG. All rights reserved. 2 | IT Health Check What is an IT Health Check? IT Health Check Preparations IT Health Check Diagnostics Report Scheduling an IT Health Check Questions
©2014 Software AG. All rights reserved. 3 | IT Health Check - Overview Free one day Engagement performed by Software AG that helps to: Identify key issues that may prevent your business from working as well as it could Discover new ways to optimize your environment Increases the value Software AG provides to you and your ongoing investment in Software AG technology and solutions Customer Executive Sponsored Performed at Customer Site Customer Participants: Executive Management Technical Users Business Users Software AG Participants: Account Executive Systems Engineer IT Architect
©2014 Software AG. All rights reserved. 4 | IT Health Check Preparations In order to get the most value out of the Health Check, following reports and information should be provided to Software AG prior to the Health Check: ADABAS shutdown statistics of Production databases Adabas Reports (ADAREP’s) of Production databases CPU utilization in each of the environments (Prod, Test, QA, Dev, etc.) NATURAL parameters (online and batch) of Production environments Number of NATURAL object per Production library LIST COUNT * output per library NOCSTAT report for Production NATURAL environment
©2014 Software AG. All rights reserved. 5 | IT Health Check – Sample Agenda Introduction Sponsor kick-off remarks Objectives Ground rules, housekeeping, etc. Major Business Initiatives Strategic initiatives Key business activities Common or problem tasks Critical Success Factors per initiative – technical, financial, organizational, etc.
©2014 Software AG. All rights reserved. 6 | IT Health Check - Agenda Existing Systems and Software Products Systems relevant to Key Initiatives Products to support these Systems Application Review Database Management Technical infrastructure review —Operating System —Security —Performance Personnel support Time to Implement New Business Functions Application Maintenance Efforts Key application, information, infrastructure and personnel needs Strengths and Areas for Improvement Prioritization of Areas of Improvement Review and Close
©2014 Software AG. All rights reserved. 7 | IT Health Check Diagnostics Report Within a few weeks following the IT Health Check, you will be presented with an “IT Health Check Diagnostics Report” containing the following: Software AG’s Understanding Major Business Activities Critical Success Factors Existing Systems and Software Products Systems Relevant to Key Initiatives Software AG Products Owned 3rd Party Products Owned Functional Application Review of each application which contains: Overview of Application Application Needs —Applications Usability – missing functionality, accessibility, etc. —Data Accessibility – end user access, synchronization with other systems, etc. Chapter Title IT Health Check Diagnostics Report | Date | Page 7
©2014 Software AG. All rights reserved. 8 | IT Health Check Diagnostics Report (cont.) Database Management Overview and Needs Technical Infrastructure Overview and Needs Personnel Overview and Support Needs Recommendations How You and Software AG can work together to determine “Next Steps” Chapter Title IT Health Check Diagnostics Report | Date | Page 8 MANAGE
©2014 Software AG. All rights reserved. 9 | Scheduling an IT Health Check Speak to your Software AG Account Executive, or Fill out the IT Health Check Form Chapter Title IT Health Check Diagnostics Report | Date | Page 9 MANAGE OPTIMIZE
©2014 Software AG. All rights reserved. 10 | ©2013 Software AG. All rights reserved. For internal use only Thank You!
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