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IT Services IT Architecture at Birmingham RUGIT March 2012.

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Presentation on theme: "IT Services IT Architecture at Birmingham RUGIT March 2012."— Presentation transcript:

1 IT Services IT Architecture at Birmingham RUGIT March 2012

2 IT Services Architecture at Birmingham Architecture at Imperial Anti-Architecture at Warwick Group discussion Agenda 2 IT Architecture

3 IT Services Why Architecture? What is Architecture? Enterprise Architecture Framework Principles Process Governance Funnel Questions Agenda 3 IT Architecture

4 IT Services Enterprise Architecture – a holistic approach to IT Principles to drive realisation of IT Strategy Rational approach to prioritising technology investment Seeks benefits across the University as a whole Simplify – reduce complexity (and associated costs) Standardise – define and comply with standards, achieve economies of scale Rationalise – eliminate duplication, maximise reuse Architecture Governance ITIL compatible – dovetails into existing IT Governance Validates compliance so that benefits are actually achieved Why Architecture? 4 IT Architecture

5 IT Services Policies Security – IAM, encryption Green IT – carbon counting, efficient use of resources Services – loosely coupled components that implement services Standards SIB – a published Standards Information Base Procedures Architecture Process – covers entire system life cycle, includes: Architecture Governance – extension of IT governance Guidelines Principles – based on IT Strategy + industry best practice Patterns – reusable designs (benefit from experience) TAM – Target Architecture Model (what we are aiming for) What is Architecture? 5 IT Architecture

6 IT Services Birmingham Enterprise Architecture Framework 6 IT Architecture

7 IT Services Architecture Framework 7 IT Architecture

8 IT Services Application Architecture 8 IT Architecture

9 IT Services Data Architecture 9 IT Architecture Data Architecture Principles subset of EA princi ples Enterprise Information Model based on semantic model business entities Logical Data Models hierarchy of models includes COTS use data dictionary Physical Data Models tables, rows, columns, keys Data Management Policy information life cycle data quality – active management

10 IT Services Birmingham Enterprise Architecture Framework 10 IT Architecture

11 IT Services Architecture Principles 11 IT Architecture

12 IT Services Focus on System Life Cycle 12 IT Architecture System Life Cycle Process extends over entire life cycle of a system Architecture Process supports entire system life cycle Support model Retirement (or Exit if system is externally managed service)

13 IT Services Start-upInitiationImplementationClose- down Post Project Actions PoC / Investigation Iterations Change control Artefacts Change requests Outcomes Project Approval ClosureConfirmation of benefits Process 13 IT Architecture Solution Architecture summarise architecture decisions and known facts high-level business, application, data and technology description produced by architects + project team defines what will be delivered - changes subject to change control delivered with PID, or shortly thereafter Architecture Board held before go-live (more if necessary) assures solution is fit for purpose and Solution Architecture has been delivered may result in work-off list, or delay go-live Architecture Board Solution Architecture Work-off list

14 IT Services A short document that summarises the proposed solution Not a design document (does not cross boundary between architecture and design) Delivered with, or shortly after, PID Contents: Background + high-level architecture overview Architecture Principles – how the solution will address them Assumptions – major assumptions only Decisions – technology choices etc. Technology Stack – hardware, software, versions Protocol Stack – which protocols used and where Environments – (e.g. Development, Test, Production) with 1 st cut sizing Key Non-functional Requirements – how they will be met Data – use/creation of enterprise data Solution Architecture Description 14 IT Architecture

15 IT Services Non-Functional Requirements 15 IT Architecture Quality Perspective DefinitionMeasurement Performance System response time for defined functions or use-cases. L = latency – response time J = jitter - % variation in L H = headroom - % available spare capacity. Scalability Ability of a system to handle increasing or decreasing volumes within allocated resource limits (headroom). SF = scalability factor in the range 0..1 SL = scalability limit (point of diminishing returns) Availability Ability of a system to function when required in spite of errors and failures. % of target availability e.g. 99.98% of 24 x 7 Operability How well a system operates within the IT landscape. High – Medium – Low Usability Ease of use, or conviviality of a system.High – Medium – Low Security Ability to prevent unauthorised access to information. High – Medium – Low Regulation Conformity with laws and regulations.High – Medium – Low Flexibility Ease of change of a given system.High – Medium – Low Feasibility Ability of the organisation to deliver the system subject to constraints of available expertise, technology, time and resources. High – Medium – Low

16 IT Services Technical meeting chaired by IT Architect Reviews solution architecture for: Overall fitness for purpose Adherence to Architecture Principles, Standards Security – conformity with security policy, addresses specific risks Information – access to / impact on the university’s enterprise data Architecture Concerns – technical risks, issues etc. Approves solution May request / impose remedial action as necessary Delay project close-down if outstanding major issues Delay go-live if major risks to the university Architecture Board 16 IT Architecture

17 IT Services Architecture Compliance Form Summary of system architecture Check list – Principles, Requirements, Standards, Technology, Environments Operational Testing – new focus To show compliance with non-functional requirements Architecture Compliance Review Held before go-live Based on Compliance Form Architecture Authority process Oversees architecture governance Changes 17 IT Architecture

18 investment proposals business case scrutiny holistic IT strategy & overview planning 6 monthly status review aligning innovation with strategy University capital planning SPRCStrategic Planning and Resources Committee UEBUniversity Executive Board ICGInfrastructure Coordination Group MIRG(IT) Major Investments Review Group BSSGBusiness Systems Strategy Group ITIGIT Infrastructure Group IMSGInformation Management Steering Group BIRMSBanner Information Reporting & Mgmt System ISSGInformation Security Steering Group RCMGResearch Computing Management Group SPRCStrategic Planning and Resources Committee UEBUniversity Executive Board ICGInfrastructure Coordination Group MIRG(IT) Major Investments Review Group BSSGBusiness Systems Strategy Group ITIGIT Infrastructure Group IMSGInformation Management Steering Group BIRMSBanner Information Reporting & Mgmt System ISSGInformation Security Steering Group RCMGResearch Computing Management Group for each of BSSG / ITIG: strategic direction and tactics, and service management RCMG Reporting UoB Student BIRMS architecture

19 Output metadata £ Planned live Q4 2011 LMS (Library) £ Live in phases 2012 -2013 iVLE 2.0 Visioning (planned live 2013) Project Mgt software £?? from ?? Not started DRES £k (2yrs) Planned live Q1 2012 Student Accommodation £k from HAS Planned live Q2 2012 RMS/REF £? July 2012; rollout dates t.b.c. Module Evaluation £k Planned live Q3 2012 ITSMP £ Live in phases 2012 -2014 Single Source Curric £k JISC funding Live ?? BIRMS – Phase 2 £ Completed July 2012 Alta HR - my.teams Fully live Q4 2012; partial release April 2012 Research Grant System £ Development complete July 2012. Alta HR Self service £ Off-campus access t.b.c. REAMS £ Live April 2012 EPOS £ from HAS Live summer 2012 Alta HR - Real Time Initiative £ Live April 2012 PG Admissions £ Live Nov 11 Enterprise Search £ Phase 1 Live Q1 2012 E- Marketplace £ Live rollout starts Q4 2011 Asset Mgt - (Planon) £ Live Oct/Nov 2011 Oracle renewal (Q2 2014) £ Not started Banner renewal (2014) £ Initial discussions BOXI renewal (Q4 2012) £ Initial discussion Staff e-recruitment replacement? £?? Not started CampusM Raisers Edge IDEA FEASIBILITY DEVELOPMENT BAU BAU REVIEW BAU CORE SYSTEMS SUPPORT SYSTEMS Planon Occam SSM Tableau WCN Tokopen Talis Student Hub software £?? from ?? Not started Luminis ContensisCODA ProactisAltaHR Hobsons BOXI Research Accounting WebCT e-Ticketing £ from HAS Planned live June 2012 HR workflow £?? from Incent. & Penalt.? Not started Research Assets re-use & booking £?? from ?? CAL Workload Allocation Model £? HR Systems Review £ Not started

20 IT Services Engaged experienced contractor Established approach, framework, principles, process Switched to permanent ‘Chief IT Architect’ JD also includes: IT Security Officer and IT Innovation Switched to new processes for all IT projects Additional resources Information Architect Data Architect How we got started 20 IT Architecture

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