Presentation is loading. Please wait.

Presentation is loading. Please wait.

06/23/11 Preparing At- Risk Youth for Workplace Success Dr. Steve Parese Danbury, NC “Kids These Days!”

Similar presentations


Presentation on theme: "06/23/11 Preparing At- Risk Youth for Workplace Success Dr. Steve Parese Danbury, NC “Kids These Days!”"— Presentation transcript:

1 06/23/11 Preparing At- Risk Youth for Workplace Success Dr. Steve Parese Danbury, NC “Kids These Days!”

2 06/23/11 Part 1 Soft Skills What soft skills do employers demand? Why do some young people fail to use them?

3 06/23/11 Part 2 Cognitive Conflicts Why are so many youth unable to fit in with the workplace culture?

4 06/23/11 Part 3 Successful Interventions How can we help youth adapt to the workplace?

5 Workin' It Out 06/23/11 Let’s Teen Lingo! Let’s Play

6 Workin' It Out 06/23/11 Teen Lingo 1. “BAKED” = Stoned “His eyes are all messed up, man… I think he got baked last period!”

7 Workin' It Out 06/23/11 Teen Lingo 2. “CHEDDAR” = Money “She hit it big on the slots last night! She got phat CHEDDAR now!”

8 Workin' It Out 06/23/11 Teen Lingo 3. “FLOSSIN” = Showing off wealth “That fool got a new ride… now he be FLOSSIN’ all the time!”

9 Workin' It Out 06/23/11 Teen Lingo 4. “GEL” = Get along with “Me and her… we really GEL, y’know?”

10 Workin' It Out 06/23/11 Teen Lingo 5. “GRILL” = Your smile or mouth “Shut up or I’ll bust you in your GRILL.”

11 Workin' It Out 06/23/11 Teen Lingo 6. “KRUNK” = Wild & exhilarating “That party tonight is supposed to be totally KRUNK, man!”

12 Workin' It Out 06/23/11 Teen Lingo 7. “NINE” = 9mm pistol “I got my NINE tonight… nobody’s gonna mess with me!”

13 Workin' It Out 06/23/11 Teen Lingo 8. “PUNKED” = Stolen “Ronnie’s car got PUNKED last night, and he’s is kirkin’ out!”

14 Workin' It Out 06/23/11 Teen Lingo 9. “PIMPIN” = Trying to pick up girls “Look at him over there PIMPIN’ on Tessa. Isn’t he goin’ with Jamie?”

15 Workin' It Out 06/23/11 Teen Lingo 10. “SPRUNG” = Obsessed with “It’s sad. Vanessa is so SPRUNG on Todd, she’d do anything…”

16 06/23/11 Part 1 Soft Skills What soft skills do employers demand?

17 Workin' It Out 06/23/11 Defining “soft skills” Workplace Soft Skills: “The personal and interpersonal skills needed to successfully adjust to the SOCIAL environment of the workplace.”

18 Workin' It Out 06/23/11 Team Activity Work with your partner to brainstorm 5 SOFT SKILLS NEEDED TO SUCCEED AT WORK. E.g., Time management

19 Workin' It Out 06/23/11 Work-related “soft skills” Self-control skills: √ Handling stress √ Managing anger √ Controlling body language

20 Workin' It Out 06/23/11 Work-related “soft skills” Communication skills: √ Listening effectively √ Expressing a complaint √ Dealing with criticism

21 Workin' It Out 06/23/11 Work-related “soft skills” Social skills: √ Interrupting a conversation √ Joining social activities √ Empathizing with others

22 Workin' It Out 06/23/11 Work-related “soft skills” Problem solving skills: √ Prioritizing problems √ Avoiding assumptions √ Predicting outcomes

23 Workin' It Out 06/23/11 Workplace success requires not only strong vocational skills, but mastery of a range of social skills as well. Many at-risk youth have serious difficulties with these vital skills. KEY POINT #1

24 06/23/11 Part 2 Cognitive Conflicts Why are so many young people unable to fit in with the workplace culture?

25 Workin' It Out 06/23/11 Why do so many youth fail to use important soft skills? SKILL DEFICIT MOTIVATION DEFICIT COGNITIVE INCOMPATIBILITY

26 Workin' It Out 06/23/11 Imagine you are a teenager who’s been hired at a clothing shop (Abercrombie & Fitch) in the mall. Sweeeeeet!

27 Workin' It Out 06/23/11 How about running down to Starbucks and grabbing me a latte on your next break… I need you to pick up my son from daycare and spend an hour at the park with him… Would you mind hanging up these new dresses for me, please?

28 Workin' It Out 06/23/11 @#$% this!! Enough is enough! You’ve reached “COGNITIVE INCOMPATIBILITY!”

29 Workin' It Out 06/23/11 What beliefs drive youth behavior in their PERSONAL LIVES?

30 Workin' It Out 06/23/11 Personal Beliefs Survey 1. Life should be fun! 2. Family comes first. 3. It’s okay to take a break when you’ve worked hard. In our personal lives, we use our personal beliefs to judge the appropriateness of our actions.

31 Workin' It Out 06/23/11 Personal Beliefs Survey 4. Friends should help each other out with problems. 5. Personal appearance is a personal decision. 6. No one has the right to boss you around. In our personal lives, we use our personal beliefs to judge the appropriateness of our actions.

32 Workin' It Out 06/23/11 Thomas has a fight with his parents when they criticize his choice of clothes. Thomas’ Home Situation

33 Workin' It Out 06/23/11 “Pull your pants up! Change that shirt! Take out that earring! WHY CAN’T YOU GUYS JUST LET ME DRESS MYSELF?” 5. Personal appearance is a personal decision. Thomas’ Home Situation

34 Workin' It Out 06/23/11 One night. Lori decides to have a few drinks with her friends and stays out past her 11PM curfew. When she gets home, her aunt is furious with her, but Lori blows her off. Lori’s Home Situation

35 Workin' It Out 06/23/11 “It’s MY life. I’m old enough to make up my own mind about what I can and can’t do!” 6. No one has the right to boss you around. Lori’s Home Situation

36 Workin' It Out 06/23/11 What beliefs drive employers’ expectations of behavior in our WORK LIVES? What are their “UNSPOKEN RULES?”

37 Workin' It Out 06/23/11 What expectations are so “common sense” you wouldn’t bother to state them out loud? “ UNSPOKEN RULES ” You hire a babysitter for the evening to watch your two young children.

38 Workin' It Out 06/23/11 Unspoken Rules of Work a. Work comes first. Don’t let home issues get in the way. b. Do what you are asked to do, even if you don’t want to. c.Do your best to fit in. Don’t act or dress TOO different. At work, employers use unspoken professional expectations to judge our actions.

39 Workin' It Out 06/23/11 Unspoken Rules of Work d. Always stay busy, or at least LOOK busy! e. Work is work. Don’t expect it to be fun. f. Stay out of other people’s problems. At work, employers use unspoken professional expectations to judge our actions.

40 Workin' It Out 06/23/11 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. Compare the lists on pages 4 and 5 to find the opposing rules.

41 Workin' It Out 06/23/11 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. Life should be fun! Work is work. Don’t expect it to always be fun. 1

42 Workin' It Out 06/23/11 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. Family comes first. Work comes first. Don’t let personal issues get in the way. 2

43 Workin' It Out 06/23/11 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. It’s okay to take a break when you’ve worked hard. Always stay busy, or at least LOOK busy! 3

44 Workin' It Out 06/23/11 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. Friends should help each other out with problems. Stay out of other people’s problems. 4

45 Workin' It Out 06/23/11 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. Personal appearance is a personal decision. Do your best to fit in. Don’t act or dress too different. 5

46 Workin' It Out 06/23/11 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. No one has the right to boss you around. Do what you are asked to do, even if you don’t want to. 6

47 Workin' It Out 06/23/11 Most employers have unspoken expectations which they seldom explain directly to new employees. These often conflict with the beliefs young workers use in their personal social lives. KEY POINT #2

48 06/23/11 Part 3 Successful Interventions How can we help youth adapt to the workplace culture?

49 Workin' It Out 06/23/11 COGNITIVE- BEHAVIORAL INTERVENTIONS CBI focuses on promoting positive self-change by developing: 1. Awareness of the thinking and beliefs which drive one’s unproductive behavior (cognitive); and 2. Stronger interpersonal and intrapersonal skills for managing difficult situations (behavioral).

50 06/23/11 Stephen Covey, author of “Seven Habits of Highly Effective People”: “Seek first to UNDERSTAND, Then to be UNDERSTOOD.”

51 06/23/11 Cognitive psychologists call this: CODE SWITCHING

52 06/23/11 You’re an All-Star defensive end on your high school football team. TACKLE HIM ! TACKLE HIM!! TACKLE HIM!!!

53 06/23/11 The basketball coach approaches you and says, “I need you on my team!” TACKLE HIM!

54 06/23/11 Players learn to “CODE-SWITCH” from football to basketball. Youth must learn to “ CODE-SWITCH,” from home beliefs to workplace expectations.

55 Workin' It Out 06/23/11 Two CBI Strategies A combination of cognitive coaching and direct instruction in social cognitive skills is often a more effective strategy. When youth are behaving unprofessionally at work because of strong underlying personal beliefs, consequences alone are often not enough.

56 06/23/11 Strategy 1: Cognitive Coaching Indirectly teach workplace attitudes and skills by coaching students through problems.

57 Workin' It Out 06/23/11 Workplace Conflict #1 After his release from juvenile detention, Thomas found a job in maintenance at a major hotel chain. He had a disagreement with his supervisor when asked to remove some of his facial jewelry and cover up his tattoos.

58 Workin' It Out 06/23/11 “Why can’t I wear a nose ring? Why do I have to cover my ink? What does that have to do with cutting the grass?” 5. Personal appearance is a personal decision. Thomas’ Point of View

59 Workin' It Out 06/23/11 Supervisor’s Point of View “He’s a good worker but he doesn’t understand about company image. All those tattoos and piercings scare some of our guests, and in our business, you have to keep up a certain image.” C. Do your best to fit in.

60 Workin' It Out 06/23/11 Seek first to understand: “So the way YOU saw it, it shouldn’t matter how you look, as long as you do your job and no one complains?” “Exactly!” Then to be understood: “Let’s try to figure out why your supervisor didn’t see it the same way. What possible reasons could he have for objecting to your nose ring?”

61 Workin' It Out 06/23/11 Workplace Conflict #2 To impress the judge at her next court appearance, Lori got a job as a checker in a supermarket. During a slow moment, her boss asked her to clean up a spill in the back, but she ignored him.

62 Workin' It Out 06/23/11 “I’m a clerk, not a janitor! He should get a janitor to do stuff like that. Why do I always have to do what HE says?” 6. No one has the right to boss you around. Lori’s Point of View

63 Workin' It Out 06/23/11 Supervisor’s Point of View “If she’s standing there doing nothing, I’m going to ask her to help out. She’s always bending the rules, like they don’t apply to her.” B. Do what you are asked to do, even if you don’t want to.

64 Workin' It Out 06/23/11 Seek first to understand: “So from your perspective, being your boss doesn’t give him the right to TELL you what to do.” “Yeah, I guess…” Then to be understood: “But technically, he DOES have that right, Lori. Unless he’s asking you to do something illegal or unethical…”

65 06/23/11 Strategy 2: Cognitive Skills Instr’n Directly teach workplace attitudes and soft skills by providing classroom-based instruction.

66 06/23/11 Strategy 2: Cognitive Skills Instr’n √ Self-Awareness & Self-Control √ Expressing a Complaint √ Dealing with Criticism √ Logical Problem Solving

67 Workin' It Out 06/23/11 Youth have a natural tendency to use PERSONAL beliefs when judging their WORK behavior. We must help them develop both cognitive AWARENESS and new interpersonal SKILLS to better fit into the workforce. KEY POINT #3

68 Workin' It Out 06/23/11 “Beginning to Work It Out” For youth and young adults at risk of drop- out, under- employment, incarceration, etc.

69 Workin' It Out 06/23/11 THANK YOU! Dr. Steve Parese SBP Consulting, Inc. Web:WorkinItOut.com Email: SBParese@aol.com


Download ppt "06/23/11 Preparing At- Risk Youth for Workplace Success Dr. Steve Parese Danbury, NC “Kids These Days!”"

Similar presentations


Ads by Google