What? the process by which organizations align IT actions with their performance goals and assign accountability for those actions and their outcomes. establishes the decision rights and accountability framework for encouraging desirable behaviours in the use of IT. defines who makes decisions and/or how.
Why? IT is now a fundamental component of virtually every aspect of the University. major impact on organizational outcomes significant investments (people, $$$, capital) a highly diverse and interdependent environment rapid innovation and change
How? Establish a clear and known decision making framework. Define processes for exception management. Monitor and influence alignment with policies. Communicate.
Five IT Decision Areas Principles role, models, behaviours, funding Architecture technical choices and standards Infrastructure shared services and resources Enterprise Applications requirements and exceptions Investments where, how much, approval, monitoring
Five IT Decision Areas Principles Architecture Infrastructure Enterprise Applications Investments
IT Governance Archetypes University Executive senior executives, Board IT Leaders IT management Federal unit managers + IT leaders Duopoly unit manager + IT leader Other
IT Governance Archetypes University Executive IT Leaders Federal Duopoly Other
Decision IT Principles IT Architecture IT Infrastructure Enterprise Applications IT Investments InputDecisionInputDecisionInputDecisionInputDecisionInputDecision Univ Exec IT Leaders Federal Duopoly Other Governance
Decision IT Principles IT Architecture IT Infrastructure Enterprise Applications IT Investments InputDecisionInputDecisionInputDecisionInputDecisionInputDecision Univ Exec IT Leaders Federal Duopoly Other Governance PEC CIO + ISC PEC ISC PEC CIO + ISC Unit ITSIG VPAC
Next Steps PEC support and engagement initiate a campus discussion on IT governance design and approve an IT governance framework (e.g. the decision matrix) create an executive IT committee (PEC) create an IT architecture and infrastructure committee (CIO +) clarify and re-assert the roles of ISC, ITSIG, VPAC and others.