Presentation on theme: "Chandler’s Living History"— Presentation transcript:
1Chandler’s Living History Joshua Downs8/31/2014Chandler’s Living HistoryThe Visible hand of vertical integration in nineteenth century America viewed under a twenty- first century transaction costs economic lensBucheli, Mahoney, Vaaler 2010
2Chandler’s Contributions Among scholarly contributions, explaining and analyzing the evolution of U.S. business history within social science frameworksChandler’s focus on dynamic firm capabilities shares the common denominator of market frictions (small numbers bargaining, asset specificity) with transaction costs theoryThus, we can examine case studies from “The Visible Hand” with a transaction costs theory lens to complement the explanation of shifts from the market-based organization’s dominance prior to 1840 to the subsequent rise of hierarchical organizations.
3Market-based Systems: Putting-Out Merchants purchase materials, delivered to workers, arranged for sale of finished goods.Pros: Allowed for extensive production with little capital costsCons: Inconsistent quality, high inventory costs, material lost in transit and to embezzlementWhy it worked:Compensation based on output provided autonomy and productivity incentiveLocalized production using worker’s homes as facilities (high transportation and capital costs)Component specialization (low training required relative to craftsmen, local transportation must be less expensive than training)Fast growing, low income markets in the South and West for inferior goodsWhy it didn’t work:Worker compensation based on volume, lack of quality controrl oversightCannot control production schedule leading to higher inventory costsWorkers incentivized to produce higher volume, lower quality
4Market-based Systems: Inside-Contracting Manufacturers and “Super Foremen”Manufacturers commit to periodic contracts with foremen, who are credited for volume of produced goodsManufacturers provide raw materials, machinery, rented floor space, utilities, day wagesForemen responsible for hourly labor and associated administrative costsPros:Higher tech, higher volume production of components at a predetermined and acceptable priceRisks associated with volatile labor costs and HR responsibilities assumed by contractorCons:Limits on responsible equipment and resource use were ignored for higher short term production volume.Quality issues remain but relatively less than Putting-out systemBottom up innovation became periodic, limiting innovation overall (asymmetric information)Poor worker discipline and high absenteeismWhy it workedComponent specialization and associated mechanical production innovation and standardizationCentralized production overcomes issues in communication and transportation of “Putting-out” systemLow base wages necessitated high production volumes to reach livable conditionsWhy it didn’t workPeriodic and production volume based nature of contracts incentivized opportunism, project-focusNo incentives for independent workers to commit to personal investment in training or deferment to management authority for dispute resolution (Zone of Acceptance)
5Shift to Vertical Integration Technological improvements across society increased the capabilities of firms and the size and expectations of the market increased in response. As the level of quality and complexity demanded by the market for mass produced goods began increasing: the costs of oversight and standardization to achieve this level of quality and complexity through a market-based organization increased.Transaction costs associated with the previous market-based organizational systems were no longer acceptable in most industries, as the relative costs of exerting sufficient organizational control through hierarchical integration decreased below the costs of a market-based organization. Innovations in accounting techniques and communication enabled more efficient hierarchical organizations.Mass production of highly complex products required in kind mass marketing capabilities to fully capture these efficiencies, thus mass investments in integrating distribution and retail followed.Not the case for many industries lacking high asset specificity and small numbers bargaining issues. These industries who spurned integration were typically successful, while attempts to integrate lead to losses.
6Product Complexity – McCormick, Singer and Electric Companies Complexity of products required highly skilled agents for distribution, sales, financing, & service.Singer pioneered franchising models for distribution and sales to maintain standards while allowing franchise agents autonomy to cater to their particular market’s attributes.Later, Singer added proprietary showrooms and sales employeesZone of Acceptance created, enabling training and organizational coordination to better meet the needs of customersMcCormick also employed an exclusive distribution franchise model with the mechanic/managers who operated their warehouses.High-Tech products by GE & Westinghouse required “sales engineers” to ensure quality standard, large investments in human capital.Credible commitment exchange enabled relationship to overcome asset specificity & small numbers issues
7Perishability – Swift & United Fruit Company Invention of refrigerated train cars allowed for meat shipments from Chicago to satisfy increasing demand of East Coast Markets.Train Companies unwilling to build expensive refrigerated train cars (asset specificity), meatpackers unwilling to expose themselves to opportunistic independent ice and storage providers (small numbers bargaining)United Fruit CompanyBananas only producible south of U.S., can’t be frozen, short shelf-life necessitates rapid movement through channelsIndependent intermediaries slowed process through inefficient bureaucracy, large amounts of bananas lost to spoilageUnited Fruit’s forward and backward integration (railways, communications, shiplines, plantations) streamlined bureaucracy, organizational efficiencies allowed access to new markets
8Failures in Vertical Integration Explained by Transaction Costs Integration into raw material processing by tobacco and sugar beet producersIntegration into distribution and exclusive retail arrangements with pubs by breweriesNeither industry had sufficient complexity requiring integration, and all returned to market-based organization after posting lossesGE spurned forward integration for low complexity consumer goods i.e., light bulbs, as independent retailers were sufficient to market these products (low asset specificity)
9Current ApplicationsOn the other hand, innovation intense new product development requires greater levels of coordination between research, production, distribution and after sales servicingInternalization can meet these coordination requirements and provide means for firms to enter new markets like Swift and United Fruit CompaniesExample: MonsantoAdvances in IT allowing for supplier and distributor aggregation, the small numbers bargaining factor is decreasing in intensityEven where it persists, relationship specific IT systems creates mutual sunk costs, thus reducing opportunism through mutual credible commitmentsIT advances also replace hierarchical employee input for quality controlResulting reduction in transaction costs motivating firms to shift from hierarchy to market-based organizationExample: Walmart, Proctor & Gamble
10Additional Thoughts and Questions Focus of discussion of organizations polarized on market-based or hierarchical. Williamson & Parmigiani discuss “hybrid” or “spectrum” organizations, which would seem applicable to the transition periods from market-based to hierarchical these firms underwent. Study of transition periods and relative durations and costs could provide greater insight on transaction costs theory as a complement to Chandler’s work.Williamson discusses the strength of legal systems and the importance of reputation as keys for maintaining contract integrity. How could the status of the legal system, labor organization, and information availability during the inside-contracting period enable opportunistic behavior for either party?Besides contemporary examples mentioned, what other examples of integration and de-integration from today can be discussed using transaction costs lens? (ex. Eden McCallum’s facilitated network, Chicago Cubs and Tom Tango)