4 An integrated print management solution that gives organizations control of what, when and how they produce and deliver information. Production Enterprise Office
U.S. printer and multifunction peripheral (MFP) page volume will reach 1.2 trillion pages How is that printing experience? Source:IDC “Not Dead Yet: Printed Page Volume to Reach 1.2 Trillion in the U.S. by 2015, According to IDC” PRINT Introduction
The problem behind printing Takes time to manage. It costs money. It is risky. It slows down the exchange of information.
As a user, what are my printing concerns? We have tight deadlines and I can’t get my work done when our printer is down. It’s not my fault so why should I pay with my free time?! It’s been impossible to travel between offices and print my documents! We have acquired companies along with their devices and all with different standards. We need help managing both security and standards across them. We just don’t have the staff and need help managing printer-related problems and automatically intervening. My company and customers are now looking for solutions addressing the growing number of mobile devices. My confidential documents just can’t be out in the open!
Cost of printing? Reprints Helpdesk calls Tracking down lost documents Management of multiple applications Complexity Soft Costs Potential costs Embarrassment Security breach Fines Lawsuits Missed SLAs Lost customers Hard Costs Printers Paper Ink and toner Electricity Paper storage Paper delivery Annual maintenance Cost of Printing
Why Output Manager? Tracks Everything Tracking & Reporting Cost Management Print Assesment Security User Rights to Documents User Rights to Devices Eliminate Confidential Printouts Waiting For Pickup Content Extraction and Replacement Connect to Anything from Mainframe to Mobile Guaranteed Delivery Dynamic Routing Failover Printing Secure Mobile Pull Printing Keeps Information flowing Keeps you informed Centralized View of Equipment Device Status Information Proactive Maintenance Alerts Based on Printer Status Gets information in the right format File Format Conversion Addition of Barcodes, OMR, Text, Masks Bursting/Bundling/Merging Finishing and Imposition Commands Process design Business Rules Scripting Integration with 3 rd party software Automates output workflows and processes Gives you a lot of control Active Control of Documents Active Control of Devices Viewing Reprinting Centralized view of documents
10 Use Cases Capabilities
11 Access Control Authentication
Challenge: Situation : Ensure the privacy of patient records, employee information, and hospital communications. Identify and address security vulnerabilities doctors, nurses, technicians, and administrative employees. A variety of desktop printers and MFPs to print patient, employee, and financial documents. Securing Confidential Information Stefan (Compliance and Security Director) Evan Ridge Hospital
Identify users before they gain access to copiers and printers. Card Authentication PIN/PIC code NTWK USERNAME/PSWD Authentication
Chief Medical Officer HR Officer Nurse Intern CONFIRME D DENIED Identify users before they gain access to device capabilities. Authentication
Eliminates manual login at the front panel. Verifies user identity at each device and records an audit trail of all copy and print activity. Integrates with existing network credentials, including LDAP and Active Directory. Ensure only authorized users can access MFP functionalities and eliminates unwarranted device use. Benefits Track usage for reporting and accounting purposes. Securing Confidential Information Stefan (Compliance and Security Director) Evan Ridge Hospital
Access Control Authorization
Challenge: Situation : Increasing mission critical printing volumes. Color access control. Identify and address security vulnerabilities. Support Print Green Initiatives. Printing volume is increasing. Needs to reduce print cost by 10%-15%. Effective Printer Management Robert (IT Director) Evan Ridge Hospital Evan Ridge Hospital
Authorization Lets you control what each user can or can’t do at the device. Color Copy B&W Copy Fax Office worker Scan to
B/W PERMITTEDCOLOR PERMITTED PAGE LIMIT NOTIFICATION Lets you control what each user can or can’t do at the device. FORCE DUPLEX PRINT ON OUTLOOK AND LOTUS NOTES HR Officer PRINT Authorization
Rules Based Printing (Cost Management Rules) NETWORK PRINTER Employee Cost of print notification Mid-range Printers Production Printer Corporate Reprographics Department (CRD) MFDs Redirect jobs to more cost efficient devices. 300 pages doc
21 Print Failover Security & Compliance
PRINT Office worker Paper Jam Out of Paper Device Failure IT Help Desk Operator NOTIFY SNMP Health Status Mission critical printing Unattended print scenarios Print Failover
Encourage responsible use of company resources and prevent inefficient choices. (Color Access Control, Print Green). Save money by redirecting print jobs to low-cost devices. Build business rules to change user behavior. Benefits Support high availability - mission critical printing operations. Effective Printer Management Robert (IT Director) Evan Ridge Hospital Evan Ridge Hospital
24 Printer Monitoring Fix Output Issues Before They Happen
Needs to reduce time spent resolving printer problems SAM (IT Helpdesk ) Evan Ridge Hospital Evan Ridge Hospital
NETWORK PRINTERS IT ADMIN PAPER JAM LOW SUPPLY IT HELPDESK Printer Monitoring Fix Output Issues Before They Happen Printer Monitoring
NETWORK PROBLEMS IT ADMIN PAPER JAM LOW SUPPLY IT HELPDESK DOCUMENT STATUS EMPLOYEE Text Pop-up Printer Monitoring
Cut down on IT support or help desk intervention. Reduces monthly call ticket volume. Productivity through convenience. Benefits SAM (IT Helpdesk ) Evan Ridge Hospital Evan Ridge Hospital Needs to reduce time spent resolving printer problems
29 Secure Print release Collect your printed documents at any network attached device
Lisa (HR & Payroll Administrator) Evan Ridge Hospital Situation: Needs to keep up with the exponential growth in new resources. Challenge: Needs to be able to print confidential documents without the risk of having them picked up or seen by other employees. Secure Print Release
Securely collect your documents at any device Proximity Cards (1) AND/O R Mobile (2) AND/O R At the front panel Office worker PRINT
Eliminate unread wasted pages left at the printer. Benefits No more “print and sprint” for confidential documents. Productivity through convenience. Cut costs, not trees. Lisa (HR & Payroll Administrator) Evan Ridge Hospital Secure Print Release
35 Reporting Actionable data at your fingertips.
Reporting - Automatically report on everything that happens on the device. MFD NETWORK PRINTER DESKTOP PRINTER
Per User Per Group Per Dept. MFD NETWORK PRINTERDESKTOP PRINTER Per Device Windows apps PRINT Per Application Reporting - Automatically report on everything that happens on the device.
OUT OF THE BOX REPORTS Audit history Detail Reports Device Reports Graphs SNMP Alert History SNMP Meter History Summary Reports ENSURE ACCURATE CHARGEBACKS Instantly determine printing volume and cost per for individuals, departments, applications and devices! Reporting - Automatically report on everything that happens on the device.
39 Universal PostScript Driver
Situation: Burns too much time in managing numerous printing devices from a variety of manufacturers. Challenge: Wants to decrease the amount of man-hours per month installing, certifying, maintaining and deploying print drivers. Robert (IT Administrator) Jennerport County Government Needs a more effective output management solution.
File > Print | Windows Generic Print Dialog Problem: Unique driver is required for each device model / brand in use! Without
A bad driver can bring down a whole print environment! Driver Certification - All new drivers coming onto the network need to be tested and verified and installed onto each user workstation. Training - Help desk personnel must have knowledge of all drivers in use throughout the network. Without
43 Truly manufacturer independent solution that is designed to simplify the task printing to multiple devices with the use of a single driver regardless of brand. Universal PostScript Driver – What Is It?
Desktop apps PRINT Multifunction Devices Network printers Production Printers A consistent driver and interface for all printing devices! With
NSi Universal PostScript Driver Solution: 20-30% less time adding new sites. 50% reduction in man-hours per month installing, certifying, maintaining and deploying print drivers % drop in administrator time. Reduced network-operations staffing requirements. Benefits: (*)InfoTrends: One Driver to Rule Them All: The Universal Print Driver, November 2006 Robert (IT Administrator) Jennerport County Government Needs a more effective output management solution.
46 Market Segments
MARKET SEGMENTS Production Distributed Print Office Print
Production Print Who? Any organization What? Desktop users printing from any application Where? Small Network printers Multifunction Devices (MFPs) Personal USB attached Printers MARKET SEGMENTS Distributed Print
Office Print Production Print Features Access Control (Authentication/Authorization) Secure pull print Automatic Printer Detection SNMP Monitoring Alerts Manual and automatic failover Reporting Cost assignment User behavior modification Parsing of documents for security enforcement Scan to Scan to home folder MARKET SEGMENTS Distributed Print
Office Print Production Print Who? Corporations with branches that print part of doing business (packing lists, labels, letters, reports, ect…) What? Mission critical print by specialized applications (ERP, LOB, ect..), servers and mainframes Where? Printers at sites around the country/world. Network printers over 30 pages/minute MARKET SEGMENTS Distributed Print
Office Print Production Print MARKET SEGMENTS Distributed Print Features Printer discovery, including alerts Manual and automatic failover Queue management, spooling, reprinting, page range printing Business rules, dynamic routing Transform (Text, PCL, PS, PDF, TIF) Search and replace, splitting, insertion of overlays Page counting and reporting Insertion of bar codes, OMR marks, ect.
Office Print Who? In-plants and/or data center print operations. CRD (Corporate Repographics Department) Specialized print shops What? Mission critical print by specialized applications on midrange systems, servers and mainframes Where? Centralized print facilities Cut-sheet production printers Continuous feed printers MARKET SEGMENTS Distributed Print Production Print
Office Print MARKET SEGMENTS Distributed Print Production Print Features Queue management, spooling, reprinting, page range printing Transform (AFP, Xerox Metacode, LCDS, PCL, PS, PDF, ect.) Support for IPDS Printers Search and replace, splitting, insertion of overlays Page counting and reporting Insertion of bar codes, OMR marks, ect. Application of print preferences via PJL, job tickets, ect..
54 A integrated print management solution that gives organizations control of what, when and how they produce and deliver information. MARKET SEGMENTS Production Print Distributed Print Office Print