Presentation on theme: "Oregon State Library Transformation Project Launch"— Presentation transcript:
1 Oregon State Library Transformation Project Launch
2 2011-2013 State Library Organization Library Development ServicesLibrarians – 5 FTEManagement & Admin Support – 1.5 FTETalking Books & Braille ServicesProduction – 4 FTECustomer Contact – 2 FTEManagement & Admin Support – 2.92 FTEGovernment Research ServicesReference Services – 5 FTEDocument Delivery & Inter Library Loan– 3 FTECatalogue & Collections Mgmt– 6.84 FTEManagement & Admin Support – 2 FTEAdministrationState Librarian & Admin Support – 2 FTEBudget & IT – 5 FTE
3 Governor’s Balanced Budget Includes: One year of budget authorityAllocation of the second year funding is contingent upon the State Library meeting following goals:1) Eliminate Government Research Services in current form.2) Consolidate documents repository and reference services with the State Archives.3) Reduce costs for other programs by implementing improvements from the 2011 Workgroup.
4 Why Does the Governor Call for Transformation of the State Library? We need to evaluate our business model and make sure we are meeting the needs of our customers.We need to ensure that we are delivering the highest value services with the limited resources available.We need to ensure that funding streams are appropriate for services being funded and services add value for agencies being assessed.We need to stop talking about making changes called for in previous efforts and start actually implementing the changes necessary for transformation.
5 What Changes with Transformation? FromToFull service research assistanceSelf-service research access to centralized, curated information resources.Manual and mail distribution of TBABS materialsAdapting delivery models to new technologiesAd hoc support of early learningIntentionally included in educational reformState government documents at OSLState government documents at ArchivesBroad current servicesFocused essential servicesDispersed impactCollective impactPaper-based/physicalDigital/virtualAd hoc multiple collectionsCoordinated collection managementConfusion on definitions/responsibilities for publications and public recordsAgreed upon clarity of purposeYou come to the libraryWe get it to youJust in caseJust in timeTraditional imageModern reality
6 Strategic Business Planning Supports Transformation Understand the current stateDefine vision for the futureAgree on future prioritiesDevelop the planLegislative Approval of the planImplement the plan
7 Understanding the Current State Compiled list of all services provided by three OSL teamsWho are the customers & number servedMandate for service (Federal Law, State Law, Admin. Rule)Current staffing level for serviceCOO’s office facilitated 5 employee focus groups with 29 staff (74%) participating to generate ideasOSL staff conducted surveys of key stakeholders on use and perceived value of current services
8 Proposed Vision for Future Connect Oregonians to library services by providing leadership, grants and other support to public, school, academic, and tribal libraries.Connect print-disabled Oregonians to reading materials and other information to improve their quality of life.Connect Oregon state government to quality information to support informed decision- making on behalf of all Oregonians.
9 Project Approach: Evaluate current services against priorities Consider staff improvement ideasIdentify & analyze service delivery alternativesDevelop implementation plan, draft proposed bill of changes, & seek Legislative approvalImplement recommendations & communicate continuously with staff
10 Project Core Principles: There will be a state library in the future, but service delivery may look different.New service delivery models may mean some long-standing services will no longer be offered, and existing services may change.New service delivery models will be more efficiently administered and add more value to the intended recipients.Employees and key stakeholders will be engaged and consulted throughout the process.We will be accountable to our actions by demonstrating concrete progress against our plan.
12 Participant and Roles in the OSL Transformation Library Staff – Subject Matter ExpertsAdvisory Committee – Guidance for the SponsorProject Team & Work Groups – Investigation & recommendationsProject Leaders – Facilitation and pacingProject Sponsor – Directions & Decisions
13 Project Workgroups Focus: Services to Libraries & Oregonians – determine what services should continue to be offered and howServices to State Government – determine what services should continue to be offered and howMaterials Collections – determine what collections should be kept and how to fund them
14 Project Workgroups Focus: Technology Usage – readying agency technology to support changes in service deliveryFinance Modeling – how to fund and finance the state library based on proposed changesInternal Organization & Culture – readying the workforce to support the proposed changes
16 Milestones and Timing June 25 – Launch of project July 1 – First of weekly Project Team Meetings Finalize current services Create Work Group assignmentsAug Service delivery alternatives – first draftSept. 7 – Service alternatives –final recommendationsOct. 1 – Implementation plan – first draftNov. – Incorporate Legislative feedbackFeb. – Implementation plan - final