Presentation on theme: "1 Strengthening Families: The Key to Safe & Healthy Children Standards for Family-Serving Programs: Building Success through Family Support Developed by."— Presentation transcript:
2 What is Family Support? A set of beliefs & an approach to strengthening & empowering families & communities Grassroots, community- based programs designed to promote family cohesion & prevent family problems A shift in service delivery A movement for social change
3 How does family support work? Interventions are comprehensive and within the context of the family and the community Interventions promote positive behaviors & outcomes, instead of just treating problems
4 How does family support work? Interventions focus on family-identified needs & hopes, not the wishes of professionals Interventions see the family as a part of its larger community
5 How does family support work? Interventions help strengthen the family’s networks and use those networks as the major source of support
6 What is the goal of family support? To help families learn and use the knowledge and skills they need to be effective as a family within their community
7 How can you tell if it’s family support? Relationships are built on equality & respect Families learn how to get what they need Families are involved at every step of the way Family strengths are recognized and built on
8 How can you tell if it’s family support? The diversity and cultural, racial, and language identities of families are celebrated & affirmed Communities are strengthened There is advocacy for fair, responsive & accountable systems
9 What is “promotion of strong families” Also known as “primary prevention”: –Targets the general population –Offers services & activities before any signs of undesired behaviors –Available to all regardless of family status
10 What is “prevention?” Prevention includes: –Promotion, or primary prevention –Secondary prevention, targeted to families “at risk” before negative behaviors occur –Tertiary prevention, provided to reduce the impact of negative behaviors & prevent their reoccurrence
11 Standards for Family Support Programs The factors for effective family support programs include: –Beliefs in the principles of family support –Effective Practice –Effective administration
12 Belief in Family Support Ideas Family-centered Community-based Culturally sensitive and culturally competent Early start Developmentally appropriate Families are partners Empowerment & strengths-based
13 Effective Practice Standards Flexible & responsive Based in partnership Links with formal & informal supports Universally available & voluntary Comprehensive & integrated/coordinated Easily accessible Long term and as intense as needed
14 Effective Administration Standards Sound program structure, design & practices Committed, caring staff Data collection & documentation Measures outcomes & conducts evaluation Adequate funding & long range plans Collaborates with families & communities
15 BELIEFS: Family-Centered Children are part of & are influenced by their families Families are part of & are influenced by their communities Communities are part of & are influenced by our larger society
17 Interpersonal & Societal Influences Marital factors Lack of child care Parents Special needs Isolation Domestic violence
18 Environmental Influences Society’s value of children & families Neighborhood conditions Income-related stressors Political factors Housing Tolerance/media portrayal of violence Discrimination & prejudice
19 BELIEFS: Community-based Supports & services are available locally where families live, work, attend school Supports & services contribute to community-building
20 Community empowerment Shared responsibility, not just professional responsibility Power resides in communities, not agencies Communities, not professionals, are the experts Services & activities are planned & implemented based on community needs & priorities
21 Community empowerment Interdependency & coordination of planning & services, not fragmentation Community-based leadership that develops shared vision, broad support, & management of community problem- solving, not external leadership based on authority, position or title
22 Community empowerment Appreciation of racial, ethnic, language diversity, not denial of differences Emphasis on cooperation & collaboration rather than external linkages limited to networking & coordination
23 Community empowerment Inclusive, not closed, decision-making Accountability to community, not agency Evaluation to check program development & evaluation, not just to raise funds Funding based on critical issues, not “categories” Maximum community involvement at all levels, not just feedback or input
24 Family Strengthening Pyramid Pre- and post-birth care & mother-child bonding Parent education Child care/respite Early childhood education School climate improvement Comprehensive health education Early substance abuse prevention Law-related education Peer & other supports
25 Family Strengthening Pyramid Stress relief Meaningful work & community service Worksite wellness Alternatives Community education Health screening & assessments Alternative health practices Media influence Spiritual development Fun
26 BELIEFS: Culturally sensitive & competent Affirm family cultural, ethnic, racial, & language identity Promote cross-cultural understanding & respect for differences Help families navigate the dominant US society & culture Work to make society more supportive of all families
27 BELIEFS: Early start Support families before negative patterns are established Help families understand child development & their child’s unique strengths & needs
28 BELIEFS: Developmentally appropriate Relevant to the ages & developmental levels of children & families Understanding of the unique needs at each stage in the life span of children & families
29 Developmentally appropriate Child development is the ages & stages a child goes through: –Physically –Emotionally –Socially –Intellectually
30 Developmentally appropriate Stages of family development are related to: –Age(s) of their child(ren) –Transitions families experience –Parent(s) aging process
31 BELIEFS: Family-Professional Partnership Families & professionals work together in relationships based on equality & mutual respect Families are partners on the individual, program, agency, & systemic levels
32 Family-Professional Partnership Important techniques: –Active listening –Empathy –Sincere caring –Recognition & appreciation of existing knowledge & skills –Focus on strengthening knowledge & skills –Shared decision-making
33 Families as Assets National policy should be built on a recognition that families are the essential unit of civic engagement & democracy Each family must be recognized & acknowledged as unique & individual All families have common human needs & require different levels of social investment at different times in their life span
34 Families as Assets Investments in families & children become assets in the development of strong communities that participate in the larger good Children are our future, our legacy, & our responsibility Each of us can make a contribution to the future generations of all children.
35 BELIEFS: Empowering & Strengths-Based Build on the knowledge & skills of families & communities Help families realize their own strengths to promote the healthy development of their children
36 Empowering & Strengths-Based Recognize that everyone has strengths Create opportunities for learning & use of new skills & knowledge Support self-efficacy, self- reliance, positive mental health, competency, mastery of skills: “assets- building”
37 ASSESSING BELIEFS Is it family-centered? –Involve all possible participants, such as child, parents, family members, caregivers? Is it community-based? –Reinforce outcomes in home & community? –Engage community members in program development, implementation & ownership? –Recognize the role of community members in supporting families? –Use informal & formal supports needed by family?
38 ASSESSING BELIEFS Is it culturally sensitive & competent? –Promote & strengthen cultural identity & diversity? Does it provide an early start? –Work with families BEFORE negative patterns start – even before birth as needed? Is it developmentally appropriate? –Meet the needs of children & families/caregivers at their stage(s) of development?
39 ASSESSING BELIEFS Are families partners with staff/professionals? –Treat families as partners & collaborate, as evidenced by involving families in planning & decision- making & promoting self- reliance? Are empowering & strengths-based approaches used? –Are the strengths & abilities of families identified & built upon?
40 EFFECTIVE PRACTICES: Flexible & Responsive Tailor practices to the needs of diverse families Provide supports as needed by families Services are flexible in type, language, etc., & change as needed Services respond to emerging family & community issues
41 EFFECTIVE PRACTICES: Partnership Approaches Families influence policies & practices Coordination & collaboration among service providers is maximized Families & professionals advocate together for fair, responsive, & accountable services & systems
42 EFFECTIVE PRACTICES: Linkages with Supports Professionals work with families to mobilize formal & informal resources to support families Professionals work with families & communities to build community supports
43 EFFECTIVE PRACTICES: Linkages with Supports Supports include: –Schools –Neighborhoods –Religious institutions –Peers, friends –Media –Health care providers –Policymakers
44 EFFECTIVE PRACTICES: Universally Available & Voluntary Programs, supports & services are offered to the broad community Programs, supports, & services are seen as an opportunity to learn & grow, not to “fix” dysfunction Participation is voluntary
45 EFFECTIVE PRACTICES: Comprehensive & coordinated Multiple supports are available & used to reinforce positive outcomes Families have access to comprehensive information & coordinated resources Supports are available as long as needed Families can access “one- stop” services
46 EFFECTIVE PRACTICES: Easily Accessible Services are available in non-threatening environments that are convenient to families Services are available at the times that families can take advantage of them Supports are provided for participation
47 EFFECTIVE PRACTICES: Easily Accessible Services are available to wide range of families without limiting eligibility standards Effective outreach to diverse communities ensures that families are aware of available services
48 EFFECTIVE PRACTICES: Long Term & Adequate Intensity Services are provided for as long as needed and to the extent needed Services respond to changing needs Services provide opportunities to celebrate short-term successes & work to maintain long- term positive outcomes
49 EFFECTIVE PRACTICES: Long-term & Adequate Intensity Time needed is taken to develop trust, identify all needed services & supports, & comprehensively address needs through building knowledge & mastering skills
50 ASSESSING EFFECTIVE PRACTICES Are services flexible & responsive? –Are services flexible to respond to unique needs or circumstances of families? –Can service intensity be varied based on needs? –Are services offered at convenient times & locations? –Are incentives & supports (childcare, transportation, refreshments) for participation provided?
51 ASSESSING EFFECTIVE PRACTICES Are effective partnership approaches used? –Are families recognized & treated as partners? –Are families provided with the supports they need for effective partnership? –Are services provided in partnership with other providers, to ensure coordination? Are participants linked with formal & informal supports?
52 ASSESSING EFFECTIVE PRACTICES Are services universally available & voluntary? –Are services offered to a broad range of families, not just families with problems? –Are families who request services able to access them? Are services comprehensive, coordinated & integrated? –Do programs bring all needed services together for easy access by families?
53 ASSESSING EFFECTIVE PRACTICES Are services easily accessible? –Are services in non-threatening & convenient locations & times? –Can families easily access staff when needed? –Are families aware of services & how to access them? Are services long-term & with adequate intensity? –Are services provided with the frequency & intensity needed? –Do services continue even after short-term successes to ensure maintenance of desired outcomes?
54 EFFECTIVE ADMINISTRATION Importance of effective administration & management of: –Overall agencies & organizations –Programs within agencies
55 EFFECTIVE ADMINISTRATION: Agency/Organization Administrative structure Budget/financial management Funding & overall resource development Board of directors Human resources & personnel management Facility operations
56 EFFECTIVE ADMINISTRATION: Agency/Organization Organizational policies & procedures Quality assurance & outcome measures Long-term & strategic planning Public relations & marketing Community support & collaboration
57 EFFECTIVE ADMINISTRATION: Programs Program structure, components, design & procedures Practices related to interactions with families served Funding of program Supervision, staff development, & training Pertinent certifications & licensures
58 EFFECTIVE ADMINISTRATION: Programs Annual program work plan & long-range plans for the program Record-keeping Evaluation & reporting Use of advisory groups Cooperative & collaborative relationships with other programs & groups
59 EFFECTIVE ADMINISTRATION: Sound Program Structure, Design, & Practices Program activities reflect the beliefs & incorporate effective practice standards for promotion/prevention programs Family support principles are modeled in all program activities – planning, governance, & administration
60 EFFECTIVE ADMINISTRATION: Sound Program Structure, Design, & Practices Design, procedures, & timeframes for implementation are documented & understandable to staff & families Program manuals reflect concepts, practices, & administrative standards of the program
61 EFFECTIVE ADMINISTRATION: Committed, Caring Staff Quality of staff & their ability to interact effectively with families & other professionals is key Staff & families work together in relationships based on equality & mutual respect Staff are warm, empathetic, effective listeners, & use a strength-based approach Adequate staff training & supervision is provided
62 EFFECTIVE ADMINISTRATION: Data Collection & Dissemination Service levels & outcomes are collected & reported to staff, Board, & families, & community Relevant data is gathered at all stages from diverse sources Staff are trained in record- keeping & report preparation
63 EFFECTIVE ADMINISTRATION: Data Collection & Documentation Intake data: –Source of referral –Family structure & membership –Major strengths –Major concerns/issues –Available resources & sources of support –Voluntary nature of participation
64 EFFECTIVE ADMINISTRATION: Data Collection & Documentation Service summary data: –Frequency & intensity of service(s) provided over time –#s of families receiving services & supports –Types of services provided –Information on who is providing services
65 EFFECTIVE ADMINISTRATION: Data Collection & Documentation Descriptive Data: –Length of time of service –Level of family’s participation –Extent of goals achieved –Reason for termination of services
66 EFFECTIVE ADMINISTRATION: Outcomes Measures & Evaluation Use of quantitative & qualitative data to evaluate program effectiveness & accomplishment of desired outcomes Identify changes in circumstances, knowledge, skill, attitudes, behaviors
67 EFFECTIVE ADMINISTRATION: Outcome Measures & Evaluation Evaluation tools are: –Relevant to program –Relevant to families –Relevant to characteristics of effective research (reliability & validity) –Relevant to current parenting norms –Relevant to staff skill sets –Relevant to fiscal constraints of agency
68 EFFECTIVE ADMINISTRATION: Outcome Measures & Evaluation Strongest evaluations: –Random assignment of participants –Large enough sample size –Short & long-term results –Behaviors not just attitudes or beliefs –Proper statistical analyses –Publish positive & negative results –Includes replication of successful programs –Uses independent evaluators
69 EFFECTIVE ADMINISTRATION: Outcome Measures & Evaluation Evaluate benefits gained by families: –Evidence of more effective parenting knowledge, attitudes, skills, behaviors –Evidence of ability to cope with stresses –Improved parent-child communication or bonding –Enhanced ability to care for child(ren)’s physical & developmental needs –Increased social supports & decreased risk indicators
70 EFFECTIVE ADMINISTRATION: Adequate Funding & Long Range Plan Stable & long-term funding is available for ongoing program implementation Elements include: –Financial stability –Annual & long-term plans for implementation, responding to family feedback, & addressing resource needs –Meet accreditation, licensure & tax-exempt requirements as needed
71 EFFECTIVE ADMINISTRATION: Collaboration with Families & Communities Advisory groups, collaborations, & input foster family & community involvement Families & communities are involved in all program activities: planning, governance, administration, & evaluation
72 EFFECTIVE ADMINISTRATION: Collaboration with Families & Communities The engagement & support of families & communities is key to sustaining & funding family support programs Participation ideas: –Focus groups –Family/community surveys –Follow-up questionnaires –Advisory groups –Participation of families & community representatives on boards of directors
73 ASSESSING EFFECTIVE ADMINISTRATION Does the program have sound structure, design, & practices? –Is the agency conducting the program strong & stable, as evidenced by past success? –Does the agency have documented program, management, & fiscal procedures in place? –Are timeframes written & realistic?
74 ASSESSING EFFECTIVE ADMINISTRATION –Does the program incorporate critical beliefs & effective practices? –Does the program follow an established & researched model? –Is the program a good fit for the intended targeted population (families & community)?
75 ASSESSING EFFECTIVE ADMINISTRATION Does the program have committed, caring staff? –Are direct service staff caring, empathetic, sensitive, and dedicated? –Are staff strong, credible, experienced, culturally- competent & credentialed? –Are adequate training & supervision provided at the onset & ongoing?
76 ASSESSING EFFECTIVE ADMINISTRATION Does the program have adequate data collection & documentation? –Are record-keeping documents in place & ready for use in a timely manner? –Is the infrastructure adequate to manage data collection & preparation of reports?
77 ASSESSING EFFECTIVE ADMINISTRATION Does the program measure outcomes & conduct evaluations? –Are well-defined & quantified levels of service routinely recorded? –Are relevant outcomes measured? –Is there a process in place for routine analysis of data on outcomes? –Are evaluations shared with staff, Board, families & communities? –Are evaluations used to improve services?
78 ASSESSING EFFECTIVE ADMINISTRATION Does the program have adequate funding & long- range plans? –Is the anticipated funding in line with the long-range plans? –Are adequate funds available for current & long-term provision of effective services? –Are long-term plans realistic & in line with family & community needs?
79 ASSESSING EFFECTIVE ADMINISTRATION Do programs involve families & communities as equal partners & collaborators? –Is family/community involvement evident through the use of advisory groups, family feedback surveys, focus groups, &/or other means? –Is continued involvement by families & community members welcomed & used?
80 Family Strengthening & Support: Critical for Child Welfare The most effective way to keep our children safe & healthy is to ensure that their families are strong from the start. The most effective intervention is promotion & prevention.