Presentation on theme: "IHSS OVERTIME & RELATED CHANGES"— Presentation transcript:
1IHSS OVERTIME & RELATED CHANGES CITY & COUNTY OFSAN FRANCSCOHUMAN SERVICES AGENCY
2TODAY’S AGENDA What has changed? Weekly Hour Limits Consumer AgreementsHow to adjust your hours week to weekProvider Work Week AgreementsConsumers with Multiple ProvidersProviders with Multiple ConsumersViolations, Consequences & AppealsNew Time SheetsOther ChangesTake AwaysWhere to Find More Information
3WHAT’S CHANGED? Time & a half pay for any work over 40 hours a week Up to 7 hours of paid travel time when traveling between consumers in the same day
4WEEKLY HOUR LIMITS: PROVIDERS Old Way: Providers had no limits to the hours they could work per week or monthNew Rules:Weeks are Sunday through SaturdayProviders are limited to working a total of 61 (66 in a few cases) hours total per week for all of their consumers.Take Away: Providers can receive overtime, but are capped at 61 hours a week. Also travel time is not counted against this cap.
5WEEKLY HOUR LIMITS: CONSUMERS Old Way:IHSS gave hours to consumers in monthly amountsConsumers could schedule those hours however they wantedNew Way: Consumers have weekly-authorized hours based upon their monthly-authorized hours. (This is not a reduction in hours)Take Away: Consumers must track their weekly usage of hours and must not exceed their weekly-authorized amounts.
6ADJUSTING WEEKLY HOURS Old Way: A Consumer could adjust their schedule however they wantNew Rule: There are two ways a consumer can change their schedule.If a switch doesn’t increase the number of OT hours for a provider, the consumer doesn’t need to call.Take Away: If the switch results in more overtime for the IP, the consumer must call IHSS for permission.
7STATE CRITERIA OF OVERTIME APPROVAL Additional hours must be for unanticipated needMust be related to immediate need that can’t wait until a new provider comesMust be related to a need that has a direct and significant impact on consumer health or safety
8REQUESTING WEEKLY HOURS ADJUSTMENT Consumers call IHSS at to ask for approval to switch hoursIHSS uses that state criteria and will give verbal decision and will mail an official notice to the consumer and provider.If a consumer adds hours one week, they must subtract them from another week in the month to ensure the consumer doesn’t exceed their monthly authorization.
9CONSUMERS WITH MULTIPLE PROVIDERS Old Way: Consumers with more than one provider could arrange their schedule however they wantedNew Rule: Consumers with multiple providers must make a work schedule and have it signed by all their providers (SOC2256). Their Total hours must equal the number of hours the consumer is authorized for the week.Take Away: Form SOC 2256 must be sent to IHSS by December 15th. If not submitted by March 1st eligibility will be suspended.
10PROVIDERS WITH MULTIPLE CONSUMERS Old Way: IHSS providers could work whatever schedule best suited their needs without input from the county.New Rule: Providers with multiple consumers must submit a work week and travel agreement (SOC 2255).Take Away: Form SOC 2255 must be filled by Dec 15th. If not submitted by March 1st the provider will be terminated.
11VIOLATIONSOld Way: IHSS consumers were solely responsible for disciplining and terminating their providersNew Rules: IP can receive a violation for the following reasons:Claiming more than 7 hours of travel timeWorking more than 61 hours a week without permission from IHSSWorking more than the consumer’s weekly hours without permission from IHSS
12CONSEQUENCES 1st Violation: Written warning 2nd Violation: Written warning and mandatory training within 14 days3rd Violation: 3 Month Suspension4th Violation: 1 Year Suspension1 violation is dropped a year after the last violation
13APPEALING A VIOLATIONWhen a provider receives a violation notice, they have 10 calendar days to request a county reviewSF IHSS has 10 days to investigate and make a decisionYou may appeal the SF IHSS with CDSS for 3rd & 4th violations
14NEW CONSUMER FORMS (SENT FROM THE STATE ON NOV. 1) TEMP 3000Revised SOC 426ASOC 2256 (If you use more then one provider)All these forms must be returned to the county before Dec 15th
15NEW PROVIDER FORMS (SENT FROM THE STATE ON NOV. 1) TEMP 3001SOC 846Form SOC 2255 : Must be returned before Dec or you can’t be paid for travel time and if not returned before March 1st the provider will be terminated.
16NEW NO TRAVEL TIMESHEET (USED BY MOST PROVIDERS)
17NEW TRAVEL TIMESHEETUsed by providers who travel from one consumer to another in the same dayMust be submitted with Travel time claim form
19OTHER CHANGESIHSS timesheets & paychecks will be mailed to providers separately as of January 1st, 2015If you are a consumer who has IHO or who has Advance Pay, more information to come.
20TAKE AWAYSProviders can receive overtime, but are capped at 61 hours a week (not counting travel time)Up to 7 hours of paid travel time traveling between consumersConsumers must track their weekly usage of hours and must not exceed their weekly-authorized amounts.If a schedule switch results in more overtime for the IP, the consumer must call IHSS for permission.Not keeping track of the consumer & provider’s schedule can result in a violation and serious consequences.
21TAKE AWAYS CONT.Violating the new rules for the 3rd time will result in a 3-month suspension and the 4th time will result in a yearlong suspension.Violation appeals must be requested within 10 daysMake sure you have filled out the relevant new formsMake sure you understand and are comfortable with the new timesheetMore information coming soon for those have IHO or use Advance Pay.Still Have Questions? Additional Free Training Available
22STILL HAVE QUESTIONS? ADDITIONAL FREE TRAINING AVAILABLE For IHSS Providers call TAPCA at (888)For IHSS Consumers call the IHSS Public Authority at (415)