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Business Analytics 6-1 BI applications to support human and automated decision making  Business Analytics—predict future outcomes  Decision Support Systems.

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Presentation on theme: "Business Analytics 6-1 BI applications to support human and automated decision making  Business Analytics—predict future outcomes  Decision Support Systems."— Presentation transcript:

1 Business Analytics 6-1 BI applications to support human and automated decision making  Business Analytics—predict future outcomes  Decision Support Systems (DSS)—support human unstructured decision making  Intelligent systems  Enhancing organizational collaboration

2 Decision Support Systems (DSS) 6-2 Decision-making support for recurring problems Used mostly by managerial level employees (can be used at any level) Interactive decision aid What-if analyses  Analyze results for hypothetical changes  Example: Microsoft Excel

3 Architecture of a DSS 6-3

4 Common DSS Models 6-4

5 Intelligent Systems 6-5 Artificial intelligence (AI) Simulation of human intelligence Reasoning and learning, as well as gaining sensing capabilities, such as seeing, hearing, walking, talking, and feeling

6 Artificial Intelligence 6-6 Spencer Platt/Getty Images, Inc.. © 2002 Paramount Pictures/Courtesy: Everett Collection..

7 Is this the Ultimate Challenge? 6-7

8 Living with Robots -- Honda 6-8

9 Asimo 6-9

10 Asimo playing violin 6-10

11 Robot/Human Twins 6-11

12 Amazing Androids 6-12

13 Fly like a bird 6-13

14 Surgical Robots 6-14

15 Expert Systems 6-15 Use reasoning methods Provide advice like a human expert Manipulate knowledge rather than information System asks series of questions Inferencing/pattern matching  Matching user responses with predefined rules  If-then format Fuzzy logic  Represent rules using approximations

16 Architecture of an Expert System 6-16

17 Summary of ES Characteristics 6-17

18 Neural Networks 6-18 Approximation of human brain functioning Training to establish common patterns  Based on past information New data compared to patterns Example: loan processing

19 Example: Neural Network System 6-19

20 Intelligent Agent Systems 6-20 Program working in the background Bot (software robot) Provides service when a specific event occurs

21 Types of Intelligent Agent Systems 6-21 User agents  Performs a task for the user Buyer agents (shopping bots)  Search for the best price Monitoring and sensing agents  Keep track of information and notifies users when it changes Data-mining agents  Continuously browse data warehouses to detect changes Web crawlers (aka Web spiders)  Continuously browses the Web Destructive agents  Designed to farm e-mail addresses or deposit spyware


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