Presentation on theme: "CRM-Re It is a Customer Relationship Management System specifically designed & developed for Real Estate Industry. Web-based software system developed."— Presentation transcript:
1CRM-ReIt is a Customer Relationship Management System specifically designed & developed for Real Estate Industry. Web-based software system developed on LAMP (Linux, Apache, PHP & MySQL) technology, Fully customizable up-to any extent.Designed & Developed by Dotcom Creations
2Preface CRM In Real Estate Widespread exposure to technology – the internet in particular - has encouraged buyers, vendors and clients to demand detailed information and that too, within their desired time frames. In addition, the current scenario has made it a tricky task to attract, deal with, retain, and satisfy today’s customer in the real estate market. This is one industry where every single customer is different from another - varied backgrounds, economic conditions, needs, wants, and mindsets. As a result, there is a primary need for personalization and flexibility in order to cater to the diverse requirements of the assorted clientele. The best strategy to meet these challenges is to understand, build and manage a fundamentally strong and long term relationship with customers.It is evident that the Real Estate industry needs Innovation in finding, segmenting, managing and finally satisfying customers. Finding cross-selling and up selling opportunities is another huge challenge. The Real Estate sector is growing fast across all directions making it much like a roller coaster ride. Forward looking companies are looking to gain a competitive advantage. The strategy with the biggest impact would be to identify what the most innovative differentiators are and nail them.Given the current situation, it is vital that developers focus on selling ‘value’ rather than ‘commodity’. Every project stands apart from another in terms of location, features, price, services provided, after sales and so on. It is therefore important that the uniqueness of each project is highlighted and make evident why it is worth investing in a particular property. This has to be achieved by positioning the differentiators in a convincing manner. The smartest solution to all the above issues is most understandably a CRM solution and that is CRM-Re.
3CRM-Re Web-based Software For Real Estate This software is basically divided into 2 major segments; that is Enquiry Management System & Property Booking Management SystemDesigned & Developed by Dotcom Creations
4CRM-Re Web-based Software For Real Estate Best Suited For Builders, Developers & AssociatesDesigned & Developed by Dotcom Creations
5Modules What we have covered ✓ Enquiry Management System 1 8 2 9 3 10 4567Enquiry Masters (Type / Source etc.)891011121314Enquiry ForwardingEnquiry (Add / Edit / Delete & View)Trash BoxEnquiry AllotmentEnquiry Conversion & Final ReportsEnquiry Follow-UpCross Field Searchable EnquiriesNext Follow-Up MarkingClient Site VisitsFollow-Up Reminders & NotificationsEmployee (Add / Edit / Delete & View)Suggestion(s) Marking by AdminDept, Desig, Branch & Org. MasterDesigned & Developed by Dotcom Creations
6Flow Diagram Enquiry Management System Y N Y N Follow-Up by Sales ExecutiveEnquiry Alloted To Sales ExecutiveLeadSuggestions by Admin.Lead ConversionClient AddedYAdd Enquiry or Calling by Telecaller(s)Interested?NYNMove To Closed EnquiriesMove To Trash BoxDesigned & Developed by Dotcom Creations
7Enquiry Process At a glance Raw Enquiry. Converted To Lead Follow-Ups. Designed & Developed by Dotcom Creations
8Modules What we have covered ✓ Property Booking Management 1 8 2 9 3 4567Project Master891011121314Late Fine, Discount & Chq. BouncingProperty Master (Saleable Inventory )Booking Cancellations & RefundsPLC & Area MasterBooking TransfersPayment Plan Master (DLP & CLP)Customizable Documents GenerationsEasy EMI PlanReminders & Notifications (SMS & )Client DetailsClient Documents UploadProperty BookingRegistry MarkingDesigned & Developed by Dotcom Creations
9Modules What we have covered ✓ Property Booking Management 15 22 16 23 In continuous to previous slide…ModulesWhat we have covered✓Property Booking Management15161718192021Channel Partners / Brokers222324Downloadable ReportsCommission Plan MasterProvision of Service TaxCommission Generation & PayoutsPlot AvailabilityEmployee’s Incentive & PayoutsBookings on HoldAdditional Payments on PossessionCustomer LedgersDesigned & Developed by Dotcom Creations
10Flow Diagram Property Booking Management System Step 4. Select Project, Property & UnitsStep 3. Add BookingStep 2. Add Client Personal DetailsStep 5. Select Sale by ExecutiveStep 6. Select Payment PlanBooking ConfirmedStep 1. Master & Inventory CreationsNow,Add Payments Generate Receipts Upload Client DocumentsRegistry MarkingGenerate Allotment LetterSend EMI Reminders etc.Designed & Developed by Dotcom Creations
11Modules What we have covered ✓ Subsidiary Modules & Other Features 1 8 234567Public Relation Tools891011Database Backup (Multiple Formats)Graphical AnalysisBirthday & Anniversary WishesRole /Authorities ManagementEMI CalculatorAdmin MessagingLogin for Clients, Employees & BrokersInformative DashboardUser Activity NotificationsUser LogDesigned & Developed by Dotcom Creations
12Unique Selling Prepositions Functional & Technical Features1234567This is web-based software so it does not require any sort of installation.Crash Free! No worries if your system gets infected with virus or hard-disk of your system crashes. Your Data will always be Safe and Sound.Optimum utilisation of time, labour, money & other resources.Centralize data for Clients, Employees, Brokers & Associates, available on a single click.CRM-Re reduces manual & paper work significantly.Automates Sales Process & growth forecasting.Simplifies Sales follow-ups and client feedbacks.Designed & Developed by Dotcom Creations
13Unique Selling Prepositions In continuous to previous slide…Unique Selling PrepositionsFunctional & Technical Features89101112Makes your customer relationship significantly stronger.Helps to get an estimate of sales in pipeline and also get an access to track the matured deals.Key prospect data will allow you to create and manage targeted campaigns ( , direct marketing and events)Enable tracking of mupltiple accounts: thus speeding up the working process by shortening the time consumed in processing the doucments needed by the clients or the agents/associates/channel partners or real estate owner to know the relevant details restricted to their role logins.For a start up of real estate business, it is essential to control all expenses. It is wiser to spend on quality products which cost least. For this, using CRM-Re software is of great help since it is less expensive yet contains numerous useful features. Among its cost efficient features are flexible pricing, no minimal contract, free uploads and free s.Designed & Developed by Dotcom Creations
14Benefits of CRM Software Why should you opt this software for your organization?123456Software is hosted on high-end Virtual Private Servers, those that are fast, secured and safe (being highly encrypted and calibred).Vital Data goes in encrypted format to database server, so no one can have an access to your data without your permission.There is no chance of Data Loss, for Data Backup is maintained in different places from where it can be retrieved instantly. Even these data can be downloaded by oneself or can be mailed to you periodically by your service provider.Exhaustive Dashboard to show previous day happenings.Direct Event Notifications to Super Admin, like add/edit & delete by any of the role user.Real time data can be accessed on One Click Only.Designed & Developed by Dotcom Creations
15Benefits of CRM Software In continuous to previous slide…Benefits of CRM SoftwareWhy should you opt this software for your organization?789101112Adaptable to modules like Multi-Level Marketing plans.Automates the process of tracking every interaction between a Client and an Executive.Updated Plot availability status in any of the projects.Customized Reports on any of the modules undertaken in the CRM-Re Software.CRM-Re is an exhaustive Real Estate Software which covers almost anything and everything regarding Lead generation, Lead distribution, filing of Daily Sales Reports, Follow-ups, Call maturity, everything related to Property Booking, EMI generation and so on and so forth.Generates customizable documents like Receipts, Allotment Letters, No-Dues Certificates & Payment Reminders etc.Designed & Developed by Dotcom Creations
16Benefits of CRM Software In continuous to previous slide…Benefits of CRM SoftwareWhy should you opt this software for your organization?1314Sends automated SMS & s on important events like EMI Reminders, Cheque Clearance & Bouncing, on Adding Booking; Clients; Associates; Employee, Client’s Birthday & Anniversary and many more.A software dedicated to the Real Estate Industry with huge potential of Customization as per the needs and requirements of the Client.151617Generates graphical analysis tenure wise for team hurdles & team meetings to aid managerial decision making.Incorporated with all required validations to avoid malfunctioning.Various customized Commission Plan modules like Fixed or Direct Percentage, Hierarchical Plan, Target Base Motivational Plan for any of the In-house Employees and Channel Partners.Designed & Developed by Dotcom Creations
17Dashboard Screen Shots For better understanding Dashboard is summarized information of daily happenings in software, assisted with relevant graphs & figures.
18Add Enquiry Screen Shots For better understanding Enquiries can be added here, If client is positive it will be marked as LEAD and allotted to sales team for further follow-up otherwise it will be saved in TRASH BOX
19View Enquiry Screen Shots For better understanding All saved enquiries are listed here, by default it shows PENDING status , as soon as an executive start working on it, It show IN PROCESS. An enq. can be FORWARDED or CLOSE with FINAL REPORT.
20Add Follow-Up Screen Shots For better understanding Sales executive can mark their discussion(s) with the client through this form from his own user-login and can mark next follow-up date and time.
21Employee Login Interface Screen ShotsEmployee Login InterfaceFor better understandingSummary of discussion(s) made by sales executive through his login. Admin can give suggestions on every follow-up to the executive through super admin login.
22Property Master Screen Shots For better understanding In this interface, we have to define Project(s), PLC’s, Size(s), Property Inventory & Other Charges (If any)
23Property Master Screen Shots For better understanding In this segment we have to define the property details as shown in the slide and save the same.
24Unit Master Screen Shots For better understanding This is the inventory segment where each individual plot details can be edited as per the fields defined.
25Step 1. Select Booking Date & Client Name Screen ShotsAdd Booking -1For better understandingStep 1. Select Booking Date & Client Name
26Add Booking - 2 Screen Shots For better understanding Step 2. Select Project & Enter Plot No. Here we can also mark sale by executive/associate
30Details of client, booking & payment can be viewed and edited Screen ShotsBooking SummaryFor better understandingDetails of client, booking & payment can be viewed and edited
31Details of client, booking & payment can be viewed and edited In continuous to previous slide…Screen ShotsBooking SummaryFor better understandingDetails of client, booking & payment can be viewed and edited
33Receipts Screen Shots For better understanding Customizable Receipts on your letter head, plain paper or on pre-printed format
34Role management for authority distribution to your back office staff Screen ShotsRole ManagementFor better understandingRole management for authority distribution to your back office staff
35Graphical analysis for Managerial Decision Making & Team Huddles Screen ShotsGraphical AnalysisFor better understandingGraphical analysis for Managerial Decision Making & Team Huddles
36Customized reports can be generated as per the requirement. Booking Summary ReportDue EMI ReportsBounced Cheque ReportsCleared EMI ReportsEmployee’s Business ReportsCh. Partner’s Business ReportsCommission & Payout ReportsPending/Completed Registry ReportsSite Visit ReportsCheque/Cash Collection ReportCheques In-Process ReportsHole Booking ReportsAll Settled Booking ReportsBuy Back ReportsLead ReportsUrgent Task ReportsClient Follow-up ReportsIn Process Enquiry ReportsClosed Enquiry ReportsMatured Enquiry ReportEmployee-wise Enquiry StatusEnquiry Source ReportReason of Closing ReportsCustomized reports can be generated as per the requirement.
37Reports Screen Shots For better understanding Reports of enquiry, site visit, booking, commission, defaulters at your finger tips. Downloadable in Excel Format
38Our Client List In Real Estate Sector Lucknow Property Wala Nayyar Land & Impresarios Pvt. Ltd. Acumen Leasing & Infraestate Pvt. Ltd. Shree Raj Infra Housing Pvt. Ltd. Awadh Infra Developers Pvt. Ltd. Gangotri Infra Reality Pvt. Ltd. Godawari DevelopersSukriti Structures Pvt. Ltd.Minarets DevelopersLucknow Property Wala Reality Store Mahesh Infracon Pvt. Ltd. NG Buildcon Pvt. Ltd. Vasundhara Group RK Constructions Pvt. Ltd. Polaars Infra Developers Pvt. Ltd. Astha Infra Heights Pvt. Ltd. Atal Infratech Pvt. Ltd.
39Dotcom Creations An Overview At Dotcom Creations, we provide best customized solutions on all grounds of information technology with the KISS - Keep IT Simple & Straight approach.We provide a range of services; right from creating a logo to setting up an entire IT Solution. Dotcom Creations has developed a structured design and production process, ensuring that creative goals are realized and projects are delivered on schedule and within budget. This ensures that our clients' expectations are not just met - they are exceeded.We offer a wealth of industry expertise; combining creativity, strategic management, marketing and technical knowledge along with extensive project management experience. We will work with your company to build a dynamic and effective e-product that will establish your business worldwide through the electronic market.Our courteous and dedicated staff strive to ensure that your business conveys the message you want, helping you promote and expand your business goals in the best ways possible. We also keep track of changing trends in global market and provide you the latest and best out of it.Now more than ever the market for e-business is soaring to new heights and Dotcom Creations has the capability to build your e-product quickly and successfully. To know more log onto –
40Visit us at – www.dotcomcreations.biz THANK YOU!This is a brief presentation of CRM-Re designed & developed by Dotcom Creations, enriched with value added features, facilities & customization ratio.This software will surely add to the growth and development of your organizations. To bring in this software to your daily operations give us a call on # , # , # or write us atVisit us at –