Presentation on theme: "It is a Customer Relationship Management System specifically designed & developed for Real Estate Industry. Web-based software system developed on LAMP."— Presentation transcript:
It is a Customer Relationship Management System specifically designed & developed for Real Estate Industry. Web-based software system developed on LAMP (Linux, Apache, PHP & MySQL) technology, Fully customizable up-to any extent. CRM-Re Designed & Developed by Dotcom CreationsDotcom Creations
Preface CRM In Real Estate Widespread exposure to technology – the internet in particular - has encouraged buyers, vendors and clients to demand detailed information and that too, within their desired time frames. In addition, the current scenario has made it a tricky task to attract, deal with, retain, and satisfy today’s customer in the real estate market. This is one industry where every single customer is different from another - varied backgrounds, economic conditions, needs, wants, and mindsets. As a result, there is a primary need for personalization and flexibility in order to cater to the diverse requirements of the assorted clientele. The best strategy to meet these challenges is to understand, build and manage a fundamentally strong and long term relationship with customers. It is evident that the Real Estate industry needs Innovation in finding, segmenting, managing and finally satisfying customers. Finding cross-selling and up selling opportunities is another huge challenge. The Real Estate sector is growing fast across all directions making it much like a roller coaster ride. Forward looking companies are looking to gain a competitive advantage. The strategy with the biggest impact would be to identify what the most innovative differentiators are and nail them. Given the current situation, it is vital that developers focus on selling ‘value’ rather than ‘commodity’. Every project stands apart from another in terms of location, features, price, services provided, after sales and so on. It is therefore important that the uniqueness of each project is highlighted and make evident why it is worth investing in a particular property. This has to be achieved by positioning the differentiators in a convincing manner. The smartest solution to all the above issues is most understandably a CRM solution and that is CRM-Re.
CRM-Re Web-based Software For Real Estate Designed & Developed by Dotcom CreationsDotcom Creations This software is basically divided into 2 major segments; that is Enquiry Management System & Property Booking Management System
CRM-Re Web-based Software For Real Estate Designed & Developed by Dotcom CreationsDotcom Creations Best Suited For Builders, Developers & Associates
What we have covered Modules Enquiry Masters (Type / Source etc.) Suggestion(s) Marking by Admin Enquiry Allotment Next Follow-Up Marking Enquiry (Add / Edit / Delete & View) Enquiry Follow-Up Follow-Up Reminders & Notifications ✓ Enquiry Forwarding Dept, Desig, Branch & Org. Master Enquiry Conversion & Final Reports Client Site Visits Trash Box Cross Field Searchable Enquiries Employee (Add / Edit / Delete & View) Designed & Developed by Dotcom CreationsDotcom Creations Enquiry Management System
Flow Diagram Follow-Up by Sales Executive Enquiry Alloted To Sales Executive Lead Suggestions by Admin. Lead Conversion Client Added Designed & Developed by Dotcom CreationsDotcom Creations Add Enquiry or Calling by Telecaller(s) Interested? Move To Trash Box Move To Closed Enquiries Y Y N N Y Y N N
At a glance Enquiry Process Follow-Ups. Converted To Lead Raw Enquiry. Designed & Developed by Dotcom CreationsDotcom Creations
What we have covered Modules Project Master Property Booking PLC & Area Master Easy EMI Plan Property Master (Saleable Inventory ) Payment Plan Master (DLP & CLP) Client Details ✓ Late Fine, Discount & Chq. Bouncing Registry Marking Booking Transfers Reminders & Notifications (SMS & ) Booking Cancellations & Refunds Customizable Documents Generations Client Documents Upload Designed & Developed by Dotcom CreationsDotcom Creations Property Booking Management
What we have covered Modules Channel Partners / Brokers Customer Ledgers Commission Generation & Payouts Bookings on Hold Commission Plan Master Employee’s Incentive & Payouts Additional Payments on Possession ✓ Downloadable Reports Plot Availability Provision of Service Tax Designed & Developed by Dotcom CreationsDotcom Creations Property Booking Management In continuous to previous slide…
Property Booking Management System Flow Diagram Step 4. Select Project, Property & Units Step 3. Add Booking Step 2. Add Client Personal Details Step 5. Select Sale by Executive Step 6. Select Payment Plan Booking Confirmed Designed & Developed by Dotcom CreationsDotcom Creations Step 1. Master & Inventory Creations Now, Add Payments Generate Receipts Upload Client Documents Registry Marking Generate Allotment Letter Send EMI Reminders etc.
What we have covered Modules Public Relation Tools User Log Role /Authorities Management Informative Dashboard Graphical Analysis Admin Messaging User Activity Notifications ✓ Database Backup (Multiple Formats) EMI Calculator Birthday & Anniversary Wishes Login for Clients, Employees & Brokers Designed & Developed by Dotcom CreationsDotcom Creations Subsidiary Modules & Other Features
This is web-based software so it does not require any sort of installation. Simplifies Sales follow-ups and client feedbacks. Optimum utilisation of time, labour, money & other resources. CRM-Re reduces manual & paper work significantly. Crash Free! No worries if your system gets infected with virus or hard-disk of your system crashes. Your Data will always be Safe and Sound. Centralize data for Clients, Employees, Brokers & Associates, available on a single click. Automates Sales Process & growth forecasting. Functional & Technical Features Unique Selling Prepositions Designed & Developed by Dotcom CreationsDotcom Creations
Makes your customer relationship significantly stronger. Key prospect data will allow you to create and manage targeted campaigns ( , direct marketing and events) For a start up of real estate business, it is essential to control all expenses. It is wiser to spend on quality products which cost least. For this, using CRM-Re software is of great help since it is less expensive yet contains numerous useful features. Among its cost efficient features are flexible pricing, no minimal contract, free uploads and free s. Helps to get an estimate of sales in pipeline and also get an access to track the matured deals. Enable tracking of mupltiple accounts: thus speeding up the working process by shortening the time consumed in processing the doucments needed by the clients or the agents/associates/channel partners or real estate owner to know the relevant details restricted to their role logins. Functional & Technical Features Unique Selling Prepositions Designed & Developed by Dotcom CreationsDotcom Creations In continuous to previous slide…
Software is hosted on high-end Virtual Private Servers, those that are fast, secured and safe (being highly encrypted and calibred). Real time data can be accessed on One Click Only. There is no chance of Data Loss, for Data Backup is maintained in different places from where it can be retrieved instantly. Even these data can be downloaded by oneself or can be mailed to you periodically by your service provider. Vital Data goes in encrypted format to database server, so no one can have an access to your data without your permission. Exhaustive Dashboard to show previous day happenings. Direct Event Notifications to Super Admin, like add/edit & delete by any of the role user. Why should you opt this software for your organization? Benefits of CRM Software Designed & Developed by Dotcom CreationsDotcom Creations
Generates customizable documents like Receipts, Allotment Letters, No-Dues Certificates & Payment Reminders etc. Updated Plot availability status in any of the projects. Customized Reports on any of the modules undertaken in the CRM-Re Software. CRM-Re is an exhaustive Real Estate Software which covers almost anything and everything regarding Lead generation, Lead distribution, filing of Daily Sales Reports, Follow-ups, Call maturity, everything related to Property Booking, EMI generation and so on and so forth. Adaptable to modules like Multi-Level Marketing plans. Why should you opt this software for your organization? Benefits of CRM Software Designed & Developed by Dotcom CreationsDotcom Creations In continuous to previous slide… Automates the process of tracking every interaction between a Client and an Executive.
A software dedicated to the Real Estate Industry with huge potential of Customization as per the needs and requirements of the Client. Sends automated SMS & s on important events like EMI Reminders, Cheque Clearance & Bouncing, on Adding Booking; Clients; Associates; Employee, Client’s Birthday & Anniversary and many more. Why should you opt this software for your organization? Benefits of CRM Software Designed & Developed by Dotcom CreationsDotcom Creations In continuous to previous slide… Various customized Commission Plan modules like Fixed or Direct Percentage, Hierarchical Plan, Target Base Motivational Plan for any of the In-house Employees and Channel Partners Generates graphical analysis tenure wise for team hurdles & team meetings to aid managerial decision making. Incorporated with all required validations to avoid malfunctioning.
For better understanding Screen Shots Dashboard Dashboard is summarized information of daily happenings in software, assisted with relevant graphs & figures.
For better understanding Screen Shots Add Enquiry Enquiries can be added here, If client is positive it will be marked as LEAD and allotted to sales team for further follow-up otherwise it will be saved in TRASH BOX
For better understanding Screen Shots View Enquiry All saved enquiries are listed here, by default it shows PENDING status, as soon as an executive start working on it, It show IN PROCESS. An enq. can be FORWARDED or CLOSE with FINAL REPORT.
For better understanding Screen Shots Add Follow-Up Sales executive can mark their discussion(s) with the client through this form from his own user-login and can mark next follow-up date and time.
For better understanding Screen Shots Employee Login Interface Summary of discussion(s) made by sales executive through his login. Admin can give suggestions on every follow-up to the executive through super admin login.
For better understanding Screen Shots Property Master In this interface, we have to define Project(s), PLC’s, Size(s), Property Inventory & Other Charges (If any)
For better understanding Screen Shots Property Master In this segment we have to define the property details as shown in the slide and save the same.
For better understanding Screen Shots Unit Master This is the inventory segment where each individual plot details can be edited as per the fields defined.
For better understanding Screen Shots Add Booking -1 Step 1. Select Booking Date & Client Name
For better understanding Screen Shots Add Booking - 2 Step 2. Select Project & Enter Plot No. Here we can also mark sale by executive/associate
For better understanding Screen Shots Add Booking - 3 Step 3. Enter discount figure (if any) & continue
For better understanding Screen Shots Add Booking - 4 Final Step. Select the payment plan and generate required EMIs
For better understanding Screen Shots View Booking Upload Documents Allotment Letter Registry Marking Cancel Booking Transfer Booking
For better understanding Screen Shots Booking Summary Details of client, booking & payment can be viewed and edited
For better understanding Screen Shots Booking Summary In continuous to previous slide… Details of client, booking & payment can be viewed and edited
For better understanding Screen Shots Receipts Customizable Receipts on your letter head, plain paper or on pre-printed format
For better understanding Screen Shots Role Management Role management for authority distribution to your back office staff
For better understanding Screen Shots Graphical Analysis Graphical analysis for Managerial Decision Making & Team Huddles
Reports Booking Summary Report Due EMI Reports Bounced Cheque Reports Cleared EMI Reports Employee’s Business Reports Ch. Partner’s Business Reports Commission & Payout Reports Pending/Completed Registry Reports Site Visit Reports Cheque/Cash Collection Report Cheques In- Process Reports Hole Booking Reports All Settled Booking Reports Buy Back Reports Lead Reports Urgent Task Reports Client Follow-up Reports In Process Enquiry Reports Closed Enquiry Reports Matured Enquiry Report Employee-wise Enquiry Status Enquiry Source Report Reason of Closing Reports Customized reports can be generated as per the requirement.
For better understanding Screen Shots Reports Reports of enquiry, site visit, booking, commission, defaulters at your finger tips. Downloadable in Excel Format
Our Client List In Real Estate Sector Nayyar Land & Impresarios Pvt. Ltd. Acumen Leasing & Infraestate Pvt. Ltd. Shree Raj Infra Housing Pvt. Ltd. Awadh Infra Developers Pvt. Ltd. Gangotri Infra Reality Pvt. Ltd. Godawari Developers Sukriti Structures Pvt. Ltd. Minarets Developers Lucknow Property Wala Reality Store Mahesh Infracon Pvt. Ltd. NG Buildcon Pvt. Ltd. Vasundhara Group RK Constructions Pvt. Ltd. Polaars Infra Developers Pvt. Ltd. Astha Infra Heights Pvt. Ltd. Atal Infratech Pvt. Ltd.
Dotcom Creations An Overview At Dotcom Creations, we provide best customized solutions on all grounds of information technology with the KISS - Keep IT Simple & Straight approach. We provide a range of services; right from creating a logo to setting up an entire IT Solution. Dotcom Creations has developed a structured design and production process, ensuring that creative goals are realized and projects are delivered on schedule and within budget. This ensures that our clients' expectations are not just met - they are exceeded. We offer a wealth of industry expertise; combining creativity, strategic management, marketing and technical knowledge along with extensive project management experience. We will work with your company to build a dynamic and effective e-product that will establish your business worldwide through the electronic market. Our courteous and dedicated staff strive to ensure that your business conveys the message you want, helping you promote and expand your business goals in the best ways possible. We also keep track of changing trends in global market and provide you the latest and best out of it. Now more than ever the market for e-business is soaring to new heights and Dotcom Creations has the capability to build your e-product quickly and successfully. To know more log onto –
THANK YOU! This is a brief presentation of CRM-Re designed & developed by Dotcom Creations, enriched with value added features, facilities & customization ratio. This software will surely add to the growth and development of your organizations. To bring in this software to your daily operations give us a call on # , # , # or write us at Visit us at –