1. Presented by © 2014 – ipc.be www.ipc.be pages MRD POD USER GUIDE Production mode IPC 42 July 2014 MRD

2. © 2014 – ipc.be BEFORE YOU START READING… This User Guide is updated regularly, following software updates or users’ proposals. Although unlikely, it may be outdated at the time of consultation. If you have doubts, please contact: mrd.support@ipc.bemrd.support@ipc.be The pictures in this User Guide were taken in operations at different moments in time. Some of the pictured hardware corresponds to older versions that are no longer active. However, the function of the hardware and the functionalities of the software are identical from one device to another. All the described processes are therefore presently valid regardless of the hardware they relate to. There is no continuity between the different steps explained on the document. One step can be described by using a given operational example and the next one a slightly modified one (typically the displayed number of units processed with an MRD can vary between one process step and the following one) For any comment, suggestion or question about this User Guide, please contact: mrd.support@ipc.be mrd.support@ipc.be 2MRD POD user guide

3. © 2014 – ipc.be REGISTRATION PROCEDURE FOR HANDLERS USING IPC MAIL REGISTRATION DEVICE 3MRD POD user guide Take scanner from cradle Go to the staging area Check the screen for Home Page Next step…

4. © 2014 – ipc.be SCAN ONE RECEPTACLE ID PER CONTAINER 4MRD POD user guide 4 carts in this example: Next step… Note: If you printed a Ticket using the “Ticket” functionality please check Appendix 7 Respect the order : FROM TRACTOR BACKWARDS !

5. © 2014 – ipc.be HANDLER SELECTION 5MRD POD user guide Cradle the scanner back Pick handler name on the touch screen Confirm by pressing YES (click “No” to go back to previous screen) The system will move on to the FLIGHT SELECTION SCREEN (see next slide…)

6. © 2014 – ipc.be FLIGHT REGISTRATION SCREEN - ACCESS 6MRD POD user guide To register the flight reference or carrier code please click on this button. The flight registration screen will then open (see next slide) Here are displayed the units that were delivered, TWO in this example Print button to be used ONLY if the proper association of units to flights has been made. If no association has been made, the button will remain disabled. In case of a delivery of containers with mail from a mix of carriers or of an unknown carrier, and only in that case this screen can be directly used as Association screen. The “Print” button is disabled (no printing possible) until a proper association has taken place (see slide 12)

7. © 2014 – ipc.be FLIGHT REGISTRATION SCREEN - DESCRIPTION 7MRD POD user guide Alphanumeric keypad to be used for the introduction of flight reference Shortcut buttons with most frequently used Carrier references Dynamic flight list. By default shows the 4 most recent flights. As the flight reference is keyed-in the list will be updated (see following slides) Field where willl be displayed the flight reference as it is typed “Unknown” and “Mixed carrier” buttons. Disabled by default.

8. © 2014 – ipc.be FLIGHT REGISTRATION SCREEN – USE (1) 8MRD POD user guide The Handler starts by typing the first letter/number of the carrier code (1) or alternatively one of the shortcut buttons (2). In this example he types on the “S” and the list is automatically updated to display only the flight references starting with an “S” (the shortcut option is therefore disabled) If the flight he is looking for already appears on the list he can directly touch on it to select it (3) and then “OK” (3) (2) (1)

9. © 2014 – ipc.be FLIGHT REGISTRATION SCREEN – USE (2) 9MRD POD user guide The Handler types the second letter/number of the carrier code (1). In this example he types on the “Q” and the list is automatically updated to display only the flight references starting with an “SQ”. If the flight he is looking for already appears on the list the can directly touch on it to select it (2) and then “OK”. Also, if the delivery is of a mix of flights from SQ he should click on “Mixed” (3) and click on “OK”. If he knows the carrier but not the flight he should now click on “Unknown” (4) and then “OK” (2) (1) (3) (4)

10. © 2014 – ipc.be FLIGHT REGISTRATION SCREEN – USE (3) 10MRD POD user guide The Handler types the first number of conveyance reference of the flight (1). In this example he types on the “1” and the list is automatically updated to display only the flight references starting with “SQ 1”. Also the letter keypad is disabled, as no letter can follow a 2 letter carrier code. The options “Unknown” and “Mixed” are also disabled at this stage. If the flight he is looking for already appears on the list the can directly touch on it to select it (2) and then “OK” (1) (2)

11. © 2014 – ipc.be FLIGHT REGISTRATION SCREEN – USE (4) 11MRD POD user guide If the Handler did not find the flight reference to be registered on the flight list he might need to fully type in the complete reference. In the example he typed “SQ12” which is therefore displayed on the text field above. Now the flight reference is registered and he can click on “OK” (1) The system will request a confirmation to add the flight record (as it did not exist in the preloaded flight list). Click “YES” to continue. (1)

12. © 2014 – ipc.be CONTAINER TO FLIGHT ASSOCIATION SCREEN - DESCRIPTION 12MRD POD user guide To add more flight references to the list please click on this button. The flight registration screen will then open (see slides 6 to 11) Flights already selected by using the flight registration screen (see slides 7-11) Number of units handed over by the handler (2 in this example) If the unit contains a mix of flights from different carriers please use this button If the handler does not know the Carrier that transported the mail contained in the unit please use this button Label printing button

13. © 2014 – ipc.be CONTAINER TO FLIGHT ASSOCIATION SCREEN – USE (1) 13MRD POD user guide The handler assigns the flight by first clicking on the flight reference button (1) and then on the corresponding unit button (2) (in this case the SQ 012 is assigned to Unit 1) Note: At this stage the “Print” button is still disabled as the process is not yet complete (1) (2)

14. © 2014 – ipc.be CONTAINER TO FLIGHT ASSOCIATION SCREEN – USE (2) 14MRD POD user guide The handler assigns the flight by first clicking on the flight reference button (1) and then on the corresponding unit button (2)(in this case the UA 1166 is assigned to Unit 2). Once assignment finished the Print Button will be enabled. He clicks on it to launch printing (3) (1) (2) (3)

15. © 2014 – ipc.be CONTAINER TO FLIGHT ASSOCIATION SCREEN – USE (3) 15MRD POD user guide (1) Click on “END” button (1). The printing of labels is triggered by previous step but this step brings the device to its initial screen for next use.

16. © 2014 – ipc.be PLEASE DON’T PULL THE LABELS WHILE THEY’RE COMING OUT OF THE PRINTER! 16MRD POD user guide Label 1 of n Label 3 of n P.O.D. Label 4 of n Label 2 of n (…) Label n of n There will be one label printed per previously scanned container id The Proof of Delivery label (P.O.D.) will display the ID of all the scanned container id’s, and the corresponding flights/carriers. Note: The printing of the P.O.D can be disabled upon request of a handler

17. © 2014 – ipc.be SLIP PRINTED LABELS INTO CORRESPONDING CONTAINER POUCHES (*) 17MRD POD user guide Respect the order : FROM TRACTOR BACKWARDS ! ⁽*⁾ When no pouch: stick label

18. © 2014 – ipc.be 18MRD POD user guide APPENDIX 0: REPRINTING DAMAGED OR LOST LABELS

19. © 2014 – ipc.be IF THE LABELS ARE LOST OR DAMAGED WHEN SLIPPING THEM INTO POUCHES OR STICKING THEM ON THE CONTAINERS 19MRD POD user guide 1 - Choose your Handler’s name from the list 2 - Touch the “Reprint Labels” button on the screen 3 – Select the button corresponding to the delivery you want to reprint the labels from (all the deliveries from the previous hour will be displayed for every handler) 4 – Printing will then start immediately…

20. © 2014 – ipc.be 20MRD POD user guide APPENDIX 1: DATA COMMUNICATION ISSUES, WARNING MESSAGE ON HOME SCREEN

21. © 2014 – ipc.be WARNING MESSAGE: POSIBLE DATA COMMUNICATION ISSUE 21MRD POD user guide If the handler, when he’s about to make the registration, sees this message, he should notify it to the local Point of Contact (or to IPC) as there might be data communication issues. However he can continue with the registration since the data will be sent out once the communication is recovered

22. © 2014 – ipc.be 22MRD POD user guide APPENDIX 2: RESTARTING THE APPLICATION

23. © 2014 – ipc.be RESTART THE APPLICATION 23MRD POD user guide To restart the application: 1. Press on the IPC logo on the top right part of the screen 1 2. Press “Restart app” 3. Press “Yes” to confirm or “No” to cancel Please refer to Technical User Guide for complete description of this instruction 3 2

24. © 2014 – ipc.be 24MRD POD user guide APPENDIX 3: RESTARTING THE SYSTEM OR SHUTTING DOWN

25. © 2014 – ipc.be RESTARTING THE SYSTEM OR SHUTTING DOWN 25MRD POD user guide 1 1. Press on the IPC logo on the top right part of the screen 2. Press “Restart” Please refer to Technical User Guide for complete description of this instruction and of the additional buttons on this screen 3 3. Press “Yes” to confirm or “No” to cancel (The same procedure applies to shut the system down) 2

26. © 2014 – ipc.be 26MRD POD user guide APPENDIX 4: NON-EXISTING OR UNSCANNABLE RECEPTACLE AND CONTAINER ID

27. © 2014 – ipc.be NON-EXISTING OR UNSCANNABLE RECEPTACLE AND CONTAINER ID 27MRD POD user guide When going to the staging area, the container (ULD, cart, …) is sealed and the receptacles (thus Receptacle ID’s) are not accessible to the driver 1 - If ULD with Barcode ID Scan the ULD Barcode Pick the barcode that corresponds to the ULD ID! (“DPN 39701 DL” in this example)

28. © 2014 – ipc.be NON-EXISTING OR UNSCANNABLE RECEPTACLE AND CONTAINER ID 28MRD POD user guide When going to the staging area, the container (ULD, cart, …) is sealed and the receptacles (thus Receptacle ID’s) are not accessible to the driver 2 - If no visible barcode or barcode not corresponding to the ULD ID Type ULD ID on the scanner (see APPENDIX 5 or 6 for procedure)

29. © 2014 – ipc.be 29MRD POD user guide APPENDIX 5: BASIC INSTRUCTIONS ON HOW TO USE AND REBOOT THE SCANNER

30. © 2014 – ipc.be SCANNER OVERVIEW 30MRD POD user guide Visualization of the code on the screen Alphanumeric keyboard Enabling/Disabling alphabetic keyboard “Delete” key “ENTER” key List of codes already entered

31. © 2014 – ipc.be EXAMPLE: “HOW TO MANUALLY KEY IN AKE1895AF” 31MRD POD user guide 1- Press the orange button in order to enable the alphabetic keyboard An orange dot on the screen indicates that you are using the alphabetic keyboard

32. © 2014 – ipc.be EXAMPLE: “HOW TO MANUALLY KEY IN AKE1895AF” (2) 32MRD POD user guide ake 1- Press ONE TIME on the key to obtain an “a” 2- Press TWO TIMES on the key to obtain a “k” 3- Press TWO TIMES on the key to obtain a “e” The characters you key in are displayed on the screen If you make a mistake press on “ESC” to delete the characters

33. © 2014 – ipc.be EXAMPLE: “HOW TO MANUALLY KEY IN AKE1895AF” (3) 33MRD POD user guide ake1895 5- Press ONE TIME on the key to obtain an “1” 4- Press the orange button to introduce the numeric characters (the orange dot disappears from the screen) 6- Press ONE TIME on the key to obtain an “8” The characters you key in are displayed on the screen If you make a mistake press on “ESC” to delete the characters 7- Press ONE TIME on the key to obtain an “9” 8- Press ONE TIME on the key to obtain an “5”

34. © 2014 – ipc.be EXAMPLE: “HOW TO MANUALLY KEY IN AKE1895AF” (4) 34MRD POD user guide ake1895af 9- Press the orange button to introduce the numeric characters (the orange dot appears again on the screen) The characters you key are displayed on the screen If you make a mistake press on “ESC” to delete the characters 10- Press ONE TIME on the key to obtain an “a” 11- Press THREE TIMES on the key to obtain an “f” 12- Press the “ENT” button to validate (the ULD id will now show on the list on the top of the screen)

35. © 2014 – ipc.be HOW TO RESTART THE SCANNER 35MRD POD user guide 1-Press and hold the scanner trigger WHILE SIMULTANEOUSLY pressing and holding the “2” key for 3-5 seconds. The screen will turn black, the scanner will be restarted 2 – When the “Home” screen is displayed, press the ENTER (*) button. You can now resume the scanning. (*)

36. © 2014 – ipc.be 36MRD POD user guide APPENDIX 6: BASIC INSTRUCTIONS ON HOW TO USE THE SCANNER (VERSION 1) FOR TYPING CONTAINER ID

37. © 2014 – ipc.be BRIEF SCANNER DESCRIPTION 37MRD POD user guide “Back” or “BK” button “ENTER” button “MODE” button Alphanumeric keyboard

38. © 2014 – ipc.be POWER-SAVING MODE 38MRD POD user guide If not used for a few seconds, the visualisation screen will turn into power-saving mode (empty screen) A simple clik on the trigger will turn the scanner on immediately

39. © 2014 – ipc.be ULD WITH NO BARCODE ID 39MRD POD user guide Use the “MODE” button to switch from letter-typing mode to number-typing mode and vice versa Letter-typing mode works exactly as for mobile phones If a mistake is made use the “BK” button Once the ID typed, press “ENTER” After cradling the scanner back the printing of the label will go on normally…

40. © 2014 – ipc.be 40MRD POD user guide APPENDIX 7: USE OF THE “TICKET” GENERATION FUNCTIONALITY

41. © 2014 – ipc.be TICKET GENERATION FUNCTIONALITY - DESCRIPTION 41MRD POD user guide The ticket generation functionality provides a simple way for a handler to register the moment when the shipment was ready to be delivered but couldn’t so because the MRD was being used by another handler The “Ticket” button is accessible on any of the interfaces of the application (see slides 5 through 15, 19, 21, etc.) The use of the “Ticket” button is not mandatory in order to register a delivery with the MRD. The time-stamp of the delivery, once completed, will be the one of the ticket The ticket that is printed when tapping on the button has a very simple layout: Time of generation of the ticket Barcode encoding the time of generation of the ticket Reminder of instruction on when to scan the barcode

42. © 2014 – ipc.be TICKET GENERATION FUNCTIONALITY - USE 42MRD POD user guide When arriving at the delivery area the handler taps on the “Ticket” button (1) (the interface below is ONE EXAMPLE, the “Ticket” button can be tapped on from any other screen) The system will then trigger the printing of the ticket label The handler needs then to scan the ticket at any moment (before, after or in between scans) when scanning the receptacle ids (slide 4) or the ULD ID (Appendix 4) (1)