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Spearheading End User Documentation How to prepare yourself for end users University of Missouri.

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Presentation on theme: "Spearheading End User Documentation How to prepare yourself for end users University of Missouri."— Presentation transcript:

1 Spearheading End User Documentation How to prepare yourself for end users University of Missouri

2 Light It Up

3

4 The Trident Of Truthiness

5 Train Suppor t Build

6 Train Suppor t Build

7

8 Train Suppor t Build

9 Train Suppor t Build

10 Training Basics of CMSing The Way of the Documentation The Training “Experience”

11 Training Basics of CMSing The Way of the Documentation The Training “Experience”

12 Basic User Experience Dashboard Overview Logging In Common Experiences

13 Training Basics of CMSing The Way of the Documentation The Training “Experience”

14 Training Basics of CMSing The Way of the Documentation The Training “Experience”

15 Documentation Screenshots Dry run/hand off Scenarios

16 Training Basics of CMSing The Way of the Documentation The Training “Experience”

17 Training Basics of CMSing The Way of the Documentation The Training “Experience”

18

19 Train Suppor t Build

20 Train Support Build

21 Support

22

23 Project Failure Pontificating Talking Down Peer Pressure Inconsistent Language Making a “Bible” Eggs in One Basket Unreachable

24 Bullets kill.

25

26 (573) Q’s?


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