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© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Unified Communications Licensing Enhancements John Sunzeri, Product.

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Presentation on theme: "© 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Unified Communications Licensing Enhancements John Sunzeri, Product."— Presentation transcript:

1 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Cisco Unified Communications Licensing Enhancements John Sunzeri, Product Manager June 3, 2010

2 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2 Agenda Cisco User Connect Licensing What is it Benefits to you & customers Pricing for Specific Applications Migrating to User Connect Licensing 3 & 3 Upgrade Offer User Connect Licensing and Video Cisco Unified Workspace Licensing Enhancements Price changes Promotion Resources and Promotion

3 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3 Cisco User Connect Licensing WHENWHATHOW Method of purchasing a la carte (individual products) by licensing per user Most Unified Communications products Prices change to include software and licensing per user: IP telephony, mobility, conferencing, presence, clients and messaging Customers can migrate from basic DLU to User Connect Licensing Combine User Connect Licensing with Unified Workspace Licensing in the same cluster Count number of users and public space / analog devices Available as products in Unified Communications System Release 8.0 become available Note: Cisco Unified Communications Manager (UCM) will offer UCL beginning with UCM 7.1.5

4 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 4 Products Not Available for User Connect Licensing Not moving to user-based license: Cisco Unified Contact Center Enterprise Cisco Unified Customer Voice Portal Cisco Unified IP IVR Cisco Unified Videoconferencing Express products – Unified Communications Manager Express, Cisco Unity Express, etc. (Cisco Unified Contact Center Express already follows a user-based licensing model)

5 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 5 Improves ease of doing business with Cisco Easier to order the customer solution - no need to quote server software, DLUs, ports, options Reduces operational costs Easier implementation, management and configuration of licenses Increases opportunities Easier to reach and talk with new decision makers Partner Benefits

6 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 6 Customer Benefits Flexible Offer the right applications to the right users to maximize value Simple Less time to track and manage licenses Increased Productivity Easier to acquire and add applications as business need dictates Ensures consistent pricing across the portfolio

7 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 7 Things to Know  Cisco Unified Communications System Release 8.0 will only be available with User Connect Licensing  Both a la carte and subscription (UCSS) upgrades are supported in User Connect Licensing  A la carte upgrades are now based on the User Connect Licenses the customer owns  Mostly, Unified Communications Software Subscription will be much more economical way for customer to plan and budget for upgrades

8 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 8 License Enforcement  Leverages the existing (pre-8.0) license enforcement mechanisms  You order User Connect Licenses. We ship and enforce DLUs.  Select those most likely used in first 12 months after deployment  Future - products will become “user-aware.” At that point, additional enforcement will happen. If you fail to comply with the rules today, the customer may be impacted in the future.

9 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 9 Pricing for Specific Applications

10 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 10  IP Telephony licensing model shifting from device licensing (DLU) to User Connect Licensing (UCL)  Enhanced IP User list price: $210/user  Basic IP User list price: $125/user  Cisco Unified Communications Manager Business Edition User: $235/user  Public Space, Analog Users (same as CUWL): Public Space User list price: $150/user Analog User list price: $40/user  All users in Cisco Unified Communications Manager will now have combination of above licensing and/or CUWL licenses. IP Telephony and User Connect Licensing

11 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 11  Basic IP User is intended for analog->IP migrations or other users requiring few IPT capabilities. License limited to 6901, 6911 models  Enhanced IP User is principle license for IPT user and is not limited by phone model. License for single Cisco IPT or third party phone of any model.  Adjunct User License can be added to Enhanced IP User license for additional endpoint, softclient or mobile phone. List price $85/user. More on IP Telephony Users…

12 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 12 Messaging and User Connect Licensing  Unity Connection list price: $75/user  Unity list price: $100/user  Includes EVERYTHING: unlimited ports, high availability/failover, languages, integrations, etc.  Simply count required mailboxes and multiply by price point  Price points facilitate Unity Connection as the lead messaging product

13 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 13 Conferencing and User Connect Licensing  Conferencing model shifting entirely from concurrent users (ports) to user-based (profiles)  Audio user list price: $80/user  Video user list price (in addition to audio): $30/user  Web conferencing separate in 8.0 (WebEx and on-premise). Not part of base Unified MeetingPlace 8.0 product  Port ratio for Cisco Unified MeetingPlace 8.0: 1 port for every 10 users, and WebEx Meeting Center is 4 internal ports and 1 external port for every 100 users for the period of 36 months.  Port ratio for Cisco Unified MeetingPlace 7.0: 1 port for every 10 users for audio and video, and 1 port for every 20 users of web conferencing  Simply count how many people need to schedule meeting and order a user for each

14 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 14  Presence is $60/user  No server license or DLUs required for presence -- $60 is all included  Client pricing is unchanged– it was already user based  A client is treated like a phone If it is a first phone, the enhanced IP phone license covers it If it is a second phone, it is an adjunct device Presence, Clients and User Connect Licensing

15 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 15  Mobile communicator client list price is $50/user  Includes the client and server license and access rights  Dual mode phones are $150/user ($200 for full UC)  Single Number Reach (SNR) included in Enhanced and Basic User licenses (does not require additional adjunct licenses) Mobility and User Connect Licensing

16 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 16 Migrations to User Connect Licensing

17 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 17 Case 1 - Migrating From DLU to UCL + CUWL UCM 8.0 UCM 7.1(4) or earlier IP Phones - 50 Public Space, Analog devices (550 total users) User Connect Licenses CUWL STD Licenses - 50 Public Space, Analog Devices (550 total users)  Scenario: Customer migrating from Unified Communications Manager to UCL + CUWL STD cluster. No current UCSS.  Migration Path: Order appropriate migration part numbers, mixing CUWL and UCL as desired, and mandatory UCSS/ESW on all users.  May take advantage of promo pricing in this case for UCL users. Order: User Connect License Migration part numbers (promo price) CUWL STD Migration part numbers -50 Public Space/Analog Migration part numbers UCSS on all users Migration Path

18 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 18 Case 2 – Migrate From Multiple CUWL + DLU clusters TO Single CUWL + UCL Cluster CUWL + UCL on UCM 8.0 CUWL on UCM 7.1(4) CUWL Users (CUWL cluster) 500 IP Phones with DLU’s (DLU cluster) - 50 Public Space, Analog devices (1050 total users) -500 CUWL Licenses -500 User Connect Licenses - 50 Public Space, Analog Devices (1050 total users) Order: - New software version via Product Upgrade Tool (PUT) DLU on UCM 6.x Order: -User Connect Licensing Migration part numbers, OR CUWL Migration SKU’s as desired -Public Space, Analog Migration part number -UCSS on all part number AND

19 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 19 Case 3 – Customers with existing UCSS UCM 8.0 UCM 7.1(4) or earlier 500 IP Phones, 2000 DLU (500 users) 500 User Connect Licenses  Order software copies via Product Upgrade Tool (PUT)  UCSS was already user based  Customers upgrade to UCL based on UCSS Order upgrade via PUT Upgrade Path

20 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 20 Case 4 – Customers without UCSS, option 1 UCM 8.0 UCM 7.1(4) or earlier 500 IP Phones, 2000 DLU (500 users) 500 User Connect Licenses  Buy user-based upgrade  Pay full upgrade price for each user, typically 50% of new user cost  Now migrated to UCL on the new version Order 500 User Connect License Migration part number Migration Path

21 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 21 Case 4 – Customers without UCSS, option 2 UCM 8.0 UCM 7.1(4) or earlier 500 IP Phones, 2000 DLU (500 users) 500 User Connect Licenses  Buy discounted user based upgrade (with 3 & 3 Upgrade offer)  Required to purchase 3 year UCSS contract at the same time  Now migrated to UCL on the new version  ALWAYS cheaper than the full priced upgrade, plus provides future version upgrades Order 500 User Connect License Migration discounted part number + UCSS Migration Path

22 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 22 3 & 3 Upgrade Offer What: Upgrade to 8.0 using a new bundled package offer of $3/user* for license, and 3 year Unified Communications Software Subscription** (UCSS) at standard pricing “3 & 3 Upgrade” offer is available for these select Cisco Unified Communications 8.0 products: - Cisco Unified Communications Manager and Business Edition - Cisco Unity Connection and Cisco Unity to Cisco Unity Connection 8.0 (“3 & 3 Upgrade” offer does not apply to Cisco Unity 8.0) - Cisco Unified Presence - Cisco Emergency Responder When: Available as Unified Communications 8.0 products ship Offer ends when each individual 8.0 product above reaches End of Sale *Exception: $6 per user for Cisco Unified Communications Manager Business Edition migration pricing where user licensing includes Unity Connection ** Cisco Unified Communications Essential Operate Service (ESW) is required with UCSS

23 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 23 3 & 3 Upgrade Offer (cont’d) How to position the offer: - Always lead with CUWL migration - CUWL includes version upgrade at no additional charge - CUWL migration can be mixed with 3 & 3 Upgrade and User Connect License - Every upgrade discussion is an opportunity to move any or all of the customer’s users to CUWL - If customers will not migrate to CUWL, then “3 & 3 Upgrade” should be the second option. Customers always have the option to migrate to CUWL at a later time. - Third option is to purchase upgrade software (if offered) priced at ~50% of User Connect Licenses

24 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 24 “3 & 3 Upgrade” vs. User Connect License Upgrade Value Comparison UCL Pricing for 100 Users* UC ProductUCL 8.0 Upgrade Price Cisco UCM$105/user Cisco Unified Presence$30/user Cisco Unity to Unity Connection 8.0$38/user Total Cost$17,300  $10,200 in savings!  PLUS you receive 3 years of UCSS, which provides you access to major software upgrades as they become available  “3 & 3 Upgrade” is clearly the cost-effective method of upgrading to 8.0  UCSS provides even greater value if upgrading more than once during a 3 year period. Cost savings result in $27,500! 3 & 3 Upgrade Offer for 100 Users* UC Product$3 / User Upgrade Offer Price 3 year UCSS Price Cisco UCM$3/user$26/user Cisco Unified Presence $3/user$16/user Cisco Unity to Unity Connection 8.0 $3/user$20/user $900 + $6200 Total Cost$7,100 *This assumes the customer already has Cisco Unified Communications Essential Operate Service (ESW) UCM – Unified Communications Manager

25 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 25 User Connect Licensing and Video

26 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 26 Changes to Video Licensing  ‘Video only’ deployments of Unified Communications Manager will remain  Increasingly video deployments will co-exist with customers’ production voice deployments  Video endpoints will be licensed as users Several license types for video only and mixed voice/video clusters

27 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 27 Video User Connect Licensing  Video Desktop User list price: $295/user For any video device on user’s desktop.*  Video Telepresence Single Screen User list price: $650/user For a single screen conference room unit.*  Video Telepresence Multi-Screen User list price: $1,100/user For a multi-screen conference room unit.*  Telepresence Only Starter Bundle list price $14,750 Includes 2 Cisco Unified Communications Manager nodes, 50 Video Desktop Users. * Added in lieu of Basic or Enhanced IP User License.

28 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 28 Enhancements to Cisco Unified Workspace Licensing

29 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 29 Enhancements AdditionEdition Cisco WebEx Meeting Center (external) and Cisco WebEx Node for MCS (internal) Professional Edition 4 internal and 1 external port per 100 users for 3-years license term Cisco Unified Communications Manager, Session Management Edition Professional Edition 1 session for every 5 users Unified MeetingPlace 7.0: 1 port for every 10 users for audio and video, and 1 port for every 20 users of web conferencing. Unified MeetingPlace 8.0 is 1 port for every 10 users Professional Edition Cisco Intercompany Media EngineAll Editions (Business, Entry, Standard, Professional)

30 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 30 Price Changes CUWL EditionPrice Change Professional EditionIncrease from $425 to $500 per user Professional Edition – Unified Communications Software Subscription Decrease from $125 to $100 for 3-year term Standard, Business, EntryNo change Net $50 increase over 3 years gives you: More than twice as much audio and video conferencing More web conferencing with a choice A. Cisco Unified MeetingPlace web conferencing, or B. Cisco WebEx Web Conferencing for 3-years

31 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 31 WebEx Node for MCS WebEx with Unified MeetingPlace Option Cisco WebEx Collaboration Cloud External WebEx Node for MCS WAN Internal/VPN MeetingPlace Audio/Video Performance Bandwidth Policy, Security

32 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 32 Benefits More flexible than ever!  Combine User Connect Licensing with Unified Workspace Licensing  No separate cluster when ordering Unified Workspace Licensing  User Connect License migration options are available

33 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 33 Things to Know  Must purchase Cisco WebEx Node for MCS to get Cisco WebEx Meeting Center  Can order more Cisco WebEx internal and external ports  Must purchase Unified Communications Software Subscription (UCSS) for all users when mixing CUWL+ User Connect Licensing  Unlimited ports - audio conferencing now entirely user based  Messaging failover now included in UCL. No longer an extra “option”.

34 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 34 Existing Professional Edition Users  Request additional audio and video ports –  Can access Cisco WebEx Meeting Center and Cisco WebEx Node for MCS for duration of UCSS contract  CUWL Professional future-proofs the customer’s investment in Cisco conferencing  Take advantage of Cisco Intercompany Media Engine

35 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 35 Resources and PromotionResources and Promotion

36 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 36 Review resources available Ensure your organization can support the new licensing model Contact existing CUWL users about new enhancements Start selling today! Getting Started

37 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 37 Promotions  CUWL Migrate NOW promotion - Provides 50% discount on select CUWL migrations license SKU’s to close deals to migrate installed base. This is a price change in the price tool and discount will be reflected in all incoming orders. - Available in all theaters. - Effective September 8, 2009 to July 31, 2010  3 & 3 Upgrade Offer

38 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 38 Resources  User Connect Licensing gy/ipc/integrated- solutions/user_connect_licensing.html gy/ipc/integrated- solutions/user_connect_licensing.html  Cisco Unified Workspace Licensing gy/ipc/integrated- solutions/workspace_licensing.html gy/ipc/integrated- solutions/workspace_licensing.html  Licensing Partner Community artner/collaboration/licensing artner/collaboration/licensing  Partner Alias

39 © 2009 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 39


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