1World-Class Safety Program PASSION FOR SAFETYLeadership does make a difference!Leadership qualities of a world-class safety programSafety processes of a world-class safety programCulture
2PASSION FOR SAFETYWhy did you kill my son?Tragic events are defining moments.Inspire all to get “passion for safety” without experiencing a fatality.
3The construction industry statistics continue to improve. Good NewsThe construction industry statistics continue to improve.Bad NewsThe construction profession leads the industry for number of accidents and fatalities in the U.S. for decades.
4World-Class Safety Program A safety culture supported by all employees, and a work environment where accidents are not tolerated – a zero–accident mentality.
5World Class Safety Program The subject of construction is very complex with many variables that affect safetyWorld Class Safety Program
6Safety Background Pure Food and Drug Act of 1906. Federal Employers Liability Act of 1908.Walsh-Healey Public Contracts Act of 1936.Fair Labor Standards Act of 1938.Occupational Safety and Health Act of 1970.
7OSHA LAW Wake-up call to American employers. Reduce on-the-job injuries.Educate and train employees about hazards.Prime contractor has overall responsibility.Subcontractors assume responsibility for their work.
8OSHA Leading Cause of Worker Deaths Falls.Electrocutions.Struck by object.Caught-in-between.1
9Behavior-Based Safety Behavior contributes to most injuries.Physical Environment.Social environment – culture.Craftsman’s experience.2
10Safety Programs Safety is your legal responsibility. Safety is your moral responsibility.Safety improves quality.Safety improves performance.
11World-Class Safety Program Safety Programs Safety Experts B. F. SkinnerLeadershipAuthorsGovernment & OrganizationsOrganizational CultureWorking InterfaceLeading IndicatorsLagging IndicatorsUnsafe BehaviorObservationProcessUnsafeConditionsQualitiesSafetyProcessesSafety Performance
12SAFETY RESEARCH STUDYWhat are the leadership qualities contractors employ to have a world class safety program?What are the safety processes contractors employ to have a world class safety program?
13DELPHI CONSTRUCTION EXPERT PANEL 70% senior leadership of organizations30% safety directors33 years in construction52,000 employees109 million man hours annually30 billion in revenue annually
14LEADERSHIP MAKES A DIFFERENCE “It’s all about leadership”“You are not a leader if you have no followers.”Ability to influence those in our organization.Leading our families, civic, church and in our workplace.Leadership for your safety program starts with you!
16“Commitment starts with you.” You must be personally committed.Practice what you preach with passion.Engaged and actively involved.Safety is a core value.Zero-accident mentality.
17World-Class Safety Performance starts with you! Commitment ScorecardYesNo1Senior leadership commitment to safety2Personal commitment to safety324/7 commitment to safety – all aspects of life4Attitude – safety as core value5Passionate about safety daily6Consistency addressing safety issues7Assertive – stop work or challenge unsafe behavior8Engaged and actively involved9Dedication – Safety as a core value10Persistence – never give upWorld-Class Safety Performance starts with you!
18“If there is no trust, there is no relationship”? Integrity“If there is no trust, there is no relationship”?You earn trust by giving trust.Integrity is the foundation of all relationships.Moral obligation for the workman.Share recognition with employees.Admit mistakes and be open to feedback.
19World-Class Safety Performance starts with you! Integrity ScorecardYesNo1Integrity, trustworthy, or honorable to all around you2Moral obligation – care for well-being of every individual3Compassion, empathy, or sincere concern for others4Collaborative attitude and team player5Shares recognition with employees6You earn trust by giving trust7Admit your mistakes8Promote teamwork9Be intellectually honest with yourself10Put others before selfWorld-Class Safety Performance starts with you!
20“Hold yourself accountable first, then others.” Accountability“Hold yourself accountable first, then others.”You must be personally accountable.Challenge others to be accountable for safety.Hold your entire team accountable for safety.Develop a sense of urgency.Own problems and difficult issues.
21Accountable Scorecard World-Class Safety Performance starts with you! YesNo1Personally accountable for safety2Holds employees accountable for safety3Empowerment and authority to stop work for unsafe acts4Delegate but hold individuals accountable5Ownership of safety6Responsibility - safety is job one7Action - make tough decisions8Ability to change – open-minded to new ideas9Challenges organization and ask tough questions10Reliability – consistent in all areas of lifeWorld-Class Safety Performance starts with you!
22“Skilled craftsman will be known before Kings.” Competence“Skilled craftsman will be known before Kings.”Proverbs 22:29Professional competence.Continual learner and educator.Challenge organization to pursue excellence.Open-minded and have the ability to change.Discipline and focus on safety.People want to work for winners!
23World-Class Safety Performance starts with you! Competence ScorecardYesNo1Personal competence2Senior leadership competence3Professional competence4Pursuit of Excellence5Ownership of safety6Action – make tough decisions7Ability to change8Dedication – safety core value9Discipline – continual focus on safety10Challenges organization and employees constructivelyWorld-Class Safety Performance starts with you!
24“People are our most precious resource.” Value People“People are our most precious resource.”Always show respect to all individuals.Take time to invest in people.Listen, listen, listen to those around you.Build confidence, encourage others, and share recognition.You have a moral obligation to get employees home to their families each night in a safe condition.
25Value People Scorecard World-Class Safety Performance starts with you! YesNo1Value and respect people - not number, statistic, or dollar2Empathy, compassion, or sincerely care for well-being of employees3Listen to those around you4Team player, collaborative attitude, and promote active participation5Shares recognition with your team6Focus is on people, not economics or budgets7Celebrate safety successes and show appreciation8Servant leader (what can I do to help)9Relationship builder10Encourager and confidence builder with employeesWorld-Class Safety Performance starts with you!
26“Where there is no vision, the people perish.” Proverbs 29:18Visible leader.Constant communicator.Passionate about safety.Influential and inspiring.Safety is a strategic issue.
27World-Class Safety Performance starts with you! Vision ScorecardYesNo1Articulate safety mission and vision2Visible leadership3Passionate about safety4Commitment to safety culture 24/75Constant communicator6Motivational7Influential8Disciplined9Wisdom10StrategicWorld-Class Safety Performance starts with you!
28“Does your walk match your talk?” Lead by Example“Does your walk match your talk?”Role model.Own and solve problems.Coach, encourage, and share lessons learned.Admit mistakes and be open to feedback.Practice servant leadership.
29Lead by Example Scorecard YesNo1Role model2Constant communicator - visible leadership3Ownership of safety4Eliminate fear in workplace5Mentor or coach6Sharer of ideas - lessons learned7Servant leader - (what can I do to help)8Problem solver9Educator and continual learner10Teacher with the ability to learn from the students and historyWorld-Class Safety Performance starts with you!
31Learning Organization “Organizations must have a system for collectinginstitutional knowledge.”Continuous improvementToolbox trainingClassroom trainingA coaching mindsetLessons learnedShare and learn your mistakes
32Learning Organization Scorecard YesNo1Safety training and education2New employees / orientation special attention and buddy system3Fall protection training / zero-tolerance4Job hazard analysis5OSHA 30 hour training for superintendents and OSHA 10 hour for all workers6Root cause analysis / training7Pre-task planning daily8Tool box meetings9Project safety teams10Lessons learned / share near misses and accidentsWorld-Class Safety Performance starts with you!
33Structure Policies Systems Standards Processes “All companies must have formal systems, processes,and policies to endure.”PoliciesSystemsStandardsProcesses
34World-Class Safety Performance starts with you! Structure ScorecardYesNo1All are responsible for safety2Bilingual safety orientations at hiring and on all sites3Stop work authority for all employees for unsafe acts4Established and enforced safety standards5Zero-tolerance for employees who choose to work in hazardous situations6Fall protection policy7Electrical lockout policy8Cranes and lifting policy9Moving equipment policy10OSHA classroom trainingWorld-Class Safety Performance starts with you!
35“What leadership measures will improve.” Measurement“What leadership measures will improve.”Performance goalsRoot cause analysisLeading indicatorsLagging indicatorsSafety surveys.
36Measurement Scorecard World-Class Safety Performance starts with you! YesNo1Safety goals in every employee’s individual performance plan2Safety plan with measureable objectives for every site3Formal investigation of incidents (injuries, illnesses and near-misses)4Lessons learned - share near misses and accidents5Root cause analysis and training6Measure leading (near-misses, training, etc.) and lagging indicators7Prequalification of subcontractors including safety performance8Safety surveys – safety audits9Safety scorecard – post contractor’s performance at jobsite10Senior leadership review safety performanceWorld-Class Safety Performance starts with you!
37Accident Recordable Rate Best Contractor Performance Safety RecordContractor A .3Contractor B .5Contractor C .6Contractor D .7Contractor E .8Worst Contractor PerformanceContractor F 6.0Contractor G 5.5Contractor H 5.3Contractor I 4.9Contractor J 4.7
38Best Practices for Safety Policies and Training.
39Safety Policy and Training Scorecard YesNo1Fall protection training - zero-tolerance2Scaffolding policy3Ladder policy4PPE (personal protective equipment) policy5Crane and lifting policy6Operating equipment policy7Heavy moving equipment policy8Vehicle policy – no texting & hands-free phone9Traffic control policy10Open trench training11Respiratory and confined space policy12MSDS (Material Safety Data Sheet) policy13Electrical lockout / tag out policy14Temporary Electrical – GFCI policy15OSHA classroom trainingWorld-Class Safety Performance starts with you!
40“You get the behavior you tolerate.” Culture“You get the behavior you tolerate.”The culture of the company is the DNA of the organization.Culture is the daily behaviors of your employees.Culture drives operational performance.Operational performance leads to organizational success.Values and systems define culture.What is the culture of your company known for?
41Culture – Leadership Behavior Scorecard YesNoCommitment1Personally engaged and actively involved2Senior leadership committed to safety3Passionate about safety daily in all aspects of lifeIntegrity4Moral obligation – care for well-being of every individual5Team player, collaborative attitude, and promote active participation6Put others before selfAccountable7Own safety – job one8Hold individual and organization accountable9Own problems and difficult issuesCompetence 10Professional / personal excellence11Discipline – continual focus on safety12Challenge organization to pursue excellence
42Culture – Leadership Behavior Scorecard (Continued) YesNoValue People 13Value and respect people – not number, statistic, or dollar14Listen to those around you15Encourager and people builderVisionary16Constant communicator – articulate safety vision and mission17Passionate about safety18Visible leadershipLead by Example19Role model20Servant leader – what can I do to help21Mentor or coachWorld-Class Safety Performance starts with you!
43Culture – Safety Process Behavior Scorecard Culture – Safety Process Behavior ScorecardYesNoLearning Organization1Lessons learned, with pictures2Safety training – behavior based on job specific3Fall protection training – zero-tolerance4New employees – orientation, identify, special attention and buddy system5PPE – require craftspeople to show knowledge and use of protective equipmentStructure6All are accountable and responsible for safety7Stop work authority for all employees for unsafe acts8Established and enforced safety policies9Zero-tolerance for employees who choose to work in hazardous situations10Fall protection policyWorld-Class Performance starts with you!
44Culture – Safety Process Behavior Scorecard (Continued) Culture – Safety Process Behavior Scorecard (Continued)YesNoMeasurement11Measure leading (near misses, training, etc.) and lagging indicators12Formal investigation of incidents (injuries, illnesses, and near misses)13Safety goals in every employee’s annual individual performance14Safety plan with measureable objectives for every site15Safety surveysWorld-Class Performance starts with you!
45Summary World Class Safety Program Leaders have a moral obligation for the well-being of their employees.“Sins of Omission”Leaders, what are you NOT doing that you could be doing to have a world-class safety program?Apply these leadership qualities and safety processes to your organization and you will have a world class safety program.Our responsibility is to build all projects without any one getting hurt on the job!
46If you have an interest in obtaining the book, it will be available in October. Should you have interest in reviewing the safety research data the book is based on, go to the following link:In the search box type “World Class Safety Program”