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© 2014 David B. Walls
PASSION FOR SAFETY Leadership does make a difference! Leadership qualities of a world-class safety program Safety processes of a world-class safety program Culture World-Class Safety Program
© 2014 David B. Walls PASSION FOR SAFETY Why did you kill my son? Tragic events are defining moments. Inspire all to get “passion for safety” without experiencing a fatality.
© 2014 David B. Walls Good News The construction industry statistics continue to improve. Bad News The construction profession leads the industry for number of accidents and fatalities in the U.S. for decades.
© 2014 David B. Walls World-Class Safety Program A safety culture supported by all employees, and a work environment where accidents are not tolerated – a zero–accident mentality.
© 2014 David B. Walls The subject of construction is very complex with many variables that affect safety World Class Safety Program
© 2014 David B. Walls Safety Background Pure Food and Drug Act of Federal Employers Liability Act of Walsh-Healey Public Contracts Act of Fair Labor Standards Act of Occupational Safety and Health Act of 1970.
© 2014 David B. Walls OSHA LAW Wake-up call to American employers. Reduce on-the-job injuries. Educate and train employees about hazards. Prime contractor has overall responsibility. Subcontractors assume responsibility for their work.
© 2014 David B. Walls OSHA Leading Cause of Worker Deaths Falls. Electrocutions. Struck by object. Caught-in-between. 1
© 2014 David B. Walls Behavior-Based Safety Behavior contributes to most injuries. Physical Environment. Social environment – culture. Craftsman’s experience. 2
© 2014 David B. Walls Safety Programs Safety is your legal responsibility. Safety is your moral responsibility. Safety improves quality. Safety improves performance.
© 2014 David B. Walls World-Class Safety Program Safety Programs Safety Experts B. F. Skinner Leadership Authors Government & Organizations Organizational Culture Working Interface Leading Indicators Lagging Indicators Unsafe Behavior Observation Process Unsafe Conditions Leadership Qualities Safety Processes Safety Performance
© 2014 David B. Walls SAFETY RESEARCH STUDY What are the leadership qualities contractors employ to have a world class safety program? What are the safety processes contractors employ to have a world class safety program?
© 2014 David B. Walls DELPHI CONSTRUCTION EXPERT PANEL 70% senior leadership of organizations 30% safety directors 33 years in construction 52,000 employees 109 million man hours annually 30 billion in revenue annually
© 2014 David B. Walls LEADERSHIP MAKES A DIFFERENCE “It’s all about leadership” “You are not a leader if you have no followers.” Ability to influence those in our organization. Leading our families, civic, church and in our workplace. Leadership for your safety program starts with you!
© 2014 David B. Walls Leadership Qualities
© 2014 David B. Walls Commitment “Commitment starts with you.” You must be personally committed. Practice what you preach with passion. Engaged and actively involved. Safety is a core value. Zero-accident mentality.
© 2014 David B. Walls Commitment ScorecardYesNo 1 Senior leadership commitment to safety 2 Personal commitment to safety 3 24/7 commitment to safety – all aspects of life 4 Attitude – safety as core value 5 Passionate about safety daily 6 Consistency addressing safety issues 7 Assertive – stop work or challenge unsafe behavior 8 Engaged and actively involved 9 Dedication – Safety as a core value 10 Persistence – never give up World-Class Safety Performance starts with you!
© 2014 David B. Walls Integrity “If there is no trust, there is no relationship”? You earn trust by giving trust. Integrity is the foundation of all relationships. Moral obligation for the workman. Share recognition with employees. Admit mistakes and be open to feedback.
© 2014 David B. Walls Integrity Scorecard YesNo 1 Integrity, trustworthy, or honorable to all around you 2 Moral obligation – care for well-being of every individual 3 Compassion, empathy, or sincere concern for others 4 Collaborative attitude and team player 5 Shares recognition with employees 6 You earn trust by giving trust 7 Admit your mistakes 8 Promote teamwork 9 Be intellectually honest with yourself 1010 Put others before self World-Class Safety Performance starts with you!
© 2014 David B. Walls Accountability “Hold yourself accountable first, then others.” You must be personally accountable. Challenge others to be accountable for safety. Hold your entire team accountable for safety. Develop a sense of urgency. Own problems and difficult issues.
© 2014 David B. Walls Accountable Scorecard YesNo 1 Personally accountable for safety 2 Holds employees accountable for safety 3 Empowerment and authority to stop work for unsafe acts 4 Delegate but hold individuals accountable 5 Ownership of safety 6 Responsibility - safety is job one 7 Action - make tough decisions 8 Ability to change – open-minded to new ideas 9 Challenges organization and ask tough questions 10 Reliability – consistent in all areas of life World-Class Safety Performance starts with you!
© 2014 David B. Walls Competence “Skilled craftsman will be known before Kings.” Proverbs 22:29 Professional competence. Continual learner and educator. Challenge organization to pursue excellence. Open-minded and have the ability to change. Discipline and focus on safety. People want to work for winners!
© 2014 David B. Walls Competence Scorecard YesNo 1 Personal competence 2 Senior leadership competence 3 Professional competence 4 Pursuit of Excellence 5 Ownership of safety 6 Action – make tough decisions 7 Ability to change 8 Dedication – safety core value 9 Discipline – continual focus on safety 10 Challenges organization and employees constructively World-Class Safety Performance starts with you!
© 2014 David B. Walls Value People “People are our most precious resource.” Always show respect to all individuals. Take time to invest in people. Listen, listen, listen to those around you. Build confidence, encourage others, and share recognition. You have a moral obligation to get employees home to their families each night in a safe condition.
© 2014 David B. Walls Value People Scorecard YesNo 1 Value and respect people - not number, statistic, or dollar 2 Empathy, compassion, or sincerely care for well-being of employees 3 Listen to those around you 4 Team player, collaborative attitude, and promote active participation 5 Shares recognition with your team 6 Focus is on people, not economics or budgets 7 Celebrate safety successes and show appreciation 8 Servant leader (what can I do to help) 9 Relationship builder 10 Encourager and confidence builder with employees World-Class Safety Performance starts with you!
© 2014 David B. Walls Vision “Where there is no vision, the people perish.” Proverbs 29:18 Visible leader. Constant communicator. Passionate about safety. Influential and inspiring. Safety is a strategic issue.
© 2014 David B. Walls Vision Scorecard YesNo 1 Articulate safety mission and vision 2 Visible leadership 3 Passionate about safety 4 Commitment to safety culture 24/7 5 Constant communicator 6 Motivational 7 Influential 8 Disciplined 9 Wisdom 10 Strategic World-Class Safety Performance starts with you!
© 2014 David B. Walls Lead by Example “Does your walk match your talk?” Role model. Own and solve problems. Coach, encourage, and share lessons learned. Admit mistakes and be open to feedback. Practice servant leadership.
© 2014 David B. Walls Lead by Example Scorecard YesNo 1 Role model 2 Constant communicator - visible leadership 3 Ownership of safety 4 Eliminate fear in workplace 5 Mentor or coach 6 Sharer of ideas - lessons learned 7 Servant leader - (what can I do to help) 8 Problem solver 9 Educator and continual learner 10 Teacher with the ability to learn from the students and history World-Class Safety Performance starts with you!
© 2014 David B. Walls Safety Processes
© 2014 David B. Walls Learning Organization “Organizations must have a system for collecting institutional knowledge.” Continuous improvement Toolbox training Classroom training A coaching mindset Lessons learned Share and learn your mistakes
© 2014 David B. Walls Learning Organization Scorecard YesNo 1 Safety training and education 2 New employees / orientation special attention and buddy system 3 Fall protection training / zero-tolerance 4 Job hazard analysis 5 OSHA 30 hour training for superintendents and OSHA 10 hour for all workers 6 Root cause analysis / training 7 Pre-task planning daily 8 Tool box meetings 9 Project safety teams 10 Lessons learned / share near misses and accidents World-Class Safety Performance starts with you!
© 2014 David B. Walls Structure “All companies must have formal systems, processes, and policies to endure.” Policies Systems Standards Processes
© 2014 David B. Walls Structure Scorecard YesNo 1 All are responsible for safety 2 Bilingual safety orientations at hiring and on all sites 3 Stop work authority for all employees for unsafe acts 4 Established and enforced safety standards 5 Zero-tolerance for employees who choose to work in hazardous situations 6 Fall protection policy 7 Electrical lockout policy 8 Cranes and lifting policy 9 Moving equipment policy 10 OSHA classroom training World-Class Safety Performance starts with you!
© 2014 David B. Walls Measurement “What leadership measures will improve.” Performance goals Root cause analysis Leading indicators Lagging indicators Safety surveys.
© 2014 David B. Walls Measurement Scorecard YesNo 1 Safety goals in every employee’s individual performance plan 2 Safety plan with measureable objectives for every site 3 Formal investigation of incidents (injuries, illnesses and near-misses) 4 Lessons learned - share near misses and accidents 5 Root cause analysis and training 6 Measure leading (near-misses, training, etc.) and lagging indicators 7 Prequalification of subcontractors including safety performance 8 Safety surveys – safety audits 9 Safety scorecard – post contractor’s performance at jobsite 10 Senior leadership review safety performance World-Class Safety Performance starts with you!
© 2014 David B. Walls Accident Recordable Rate Best Contractor PerformanceSafety Record Contractor A.3 Contractor B.5 Contractor C.6 Contractor D.7 Contractor E.8 Worst Contractor Performance Contractor F6.0 Contractor G5.5 Contractor H5.3 Contractor I4.9 Contractor J4.7
© 2014 David B. Walls Best Practices for Safety Policies and Training.
© 2014 David B. Walls Safety Policy and Training Scorecard YesNo 1 Fall protection training - zero-tolerance 2 Scaffolding policy 3 Ladder policy 4 PPE (personal protective equipment) policy 5 Crane and lifting policy 6 Operating equipment policy 7 Heavy moving equipment policy 8 Vehicle policy – no texting & hands-free phone 9 Traffic control policy 10 Open trench training 11 Respiratory and confined space policy 12 MSDS (Material Safety Data Sheet) policy 13 Electrical lockout / tag out policy 14 Temporary Electrical – GFCI policy 15 OSHA classroom training World-Class Safety Performance starts with you!
© 2014 David B. Walls Culture “You get the behavior you tolerate.” The culture of the company is the DNA of the organization. Culture is the daily behaviors of your employees. Culture drives operational performance. Operational performance leads to organizational success. Values and systems define culture. What is the culture of your company known for?
© 2014 David B. Walls Culture – Leadership Behavior Scorecard YesNo Commitment 1Personally engaged and actively involved 2Senior leadership committed to safety 3Passionate about safety daily in all aspects of life Integrity 4Moral obligation – care for well-being of every individual 5Team player, collaborative attitude, and promote active participation 6Put others before self Accountable 7 Own safety – job one 8 Hold individual and organization accountable 9 Own problems and difficult issues Competence 10Professional / personal excellence 11Discipline – continual focus on safety 12Challenge organization to pursue excellence
© 2014 David B. Walls Culture – Leadership Behavior Scorecard (Continued) YesNo Value People 13 Value and respect people – not number, statistic, or dollar 14 Listen to those around you 15 Encourager and people builder Visionary 16 Constant communicator – articulate safety vision and mission 17 Passionate about safety 18 Visible leadership Lead by Example 19 Role model 20 Servant leader – what can I do to help 21 Mentor or coach World-Class Safety Performance starts with you!
© 2014 David B. Walls Culture – Safety Process Behavior Scorecard YesNo Learning Organization 1 Lessons learned, with pictures 2 Safety training – behavior based on job specific 3 Fall protection training – zero-tolerance 4 New employees – orientation, identify, special attention and buddy system 5 PPE – require craftspeople to show knowledge and use of protective equipment Structure 6 All are accountable and responsible for safety 7 Stop work authority for all employees for unsafe acts 8 Established and enforced safety policies 9 Zero-tolerance for employees who choose to work in hazardous situations 10 Fall protection policy World-Class Performance starts with you!
© 2014 David B. Walls Culture – Safety Process Behavior Scorecard (Continued) YesNo Measurement 11 Measure leading (near misses, training, etc.) and lagging indicators 12 Formal investigation of incidents (injuries, illnesses, and near misses) 13 Safety goals in every employee’s annual individual performance 14 Safety plan with measureable objectives for every site 15 Safety surveys World-Class Performance starts with you!
© 2014 David B. Walls Summary Our responsibility is to build all projects without any one getting hurt on the job! Leaders have a moral obligation for the well-being of their employees. “Sins of Omission” Leaders, what are you NOT doing that you could be doing to have a world-class safety program? Apply these leadership qualities and safety processes to your organization and you will have a world class safety program. World Class Safety Program
© 2014 David B. Walls If you have an interest in obtaining the book, it will be available in October. Should you have interest in reviewing the safety research data the book is based on, go to the following link: In the search box type “World Class Safety Program”
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