2Supporting Lives, Connecting Communities (SLCC) What we wanted to do2 years ago Suffolk Adult Community Services (ACS) looked at how it worked with people. This new way of working is calledSupporting Lives, Connecting Communities (SLCC)
3People told us they wanted: to be active, valued members of their communitiesto live at home, and be supported to do soto have independence in their own home if they have a disabilityto be heard when they need helpto make their own choices, and to be listened toto have a trusted source of information and advicetheir families and carers to be supported, so they can lead their own lives tooSource: Community Conference, Kesgrave and the POPs Voice Reports
4Why we needed to changeWe are all getting older, especially in Suffolk! The number of people over 65 is set to grow by 49% from now until 2025The number of people with dementia will double by 2030By 2031 the number of people with severe learning disabilities is set to grow by 18% and the number of people with autism by 23%.Demand for local mental health services is set to grow by 12% by 2030.Many family carers look after both a child with severe disabilities as well as older parentsAll this and the council needs to save money too.Source: SCC Cabinet Paper: ACS New Operating Model 21 February 2012
5What does this mean for services? We need toMake it easier for people to live independently of public services.Build on what we have in our local communitiesWork with local people and organisations and recognise their expertise and experience.Work better with other public services, like councils and healthMake sure that what we do helps people to be in control of their lives.
6SLCC is based on 3 responses to the community and to people So how did we start SLCC?We looked at the good work we’d done in the 5 years before and built on thatWe developed it with people who use services and with partnersThe way of working was agreed in 2012After that we tried it out in Felixstowe, Sudbury, Bury, StowmarketThere was also a pilot with people with learning disabilities.SLCC is based on 3 responses to the community and to people
8Tier 1 Help to help yourself… Firstly, we’re working to keep as many people living independently in the county as possible.This includes preventative work, advice and information.It builds on the wealth of local, community and social assets we have in Suffolk for the whole population.
9Tier 2 Help when you need it: immediate, short-term help… Secondly, we are looking at helping those who need extra support just for a short period.This means offering swift and appropriate support to them to help them to regain the independence they want and value.It means sticking with people to see that it works
10Tier 3 Ongoing support for those who need it… Thirdly, for people who need more ongoing support for their care or needs we will work with them to make sure it’s what they want, appropriate, and tailored to them individually.We will work with them to find out what would make a real positive difference to their lives, using their allocated funding and other resources.
11What do we want for people who use our services? We want it to beHigh quality - that means advice that connects people to what's happening in their communityQuick – that means a rapid response in a crisis situation to get people back to independence if possibleClear – this means being clear on the type and level of support that is available for people and for carersAbout keeping independent or moving towards being independentPersonalised – that what works for people and un understanding that people themselves know what will work best for them
12Challenges for the council working differently in communities We are used to offering standard solutions - this is the opposite of local tailored solutionsWe can be slow and bureaucraticThe debate can become about what we will and will not pay forOur procurement rules can make us unresponsive and inflexibleYet some of the best community solutions come from working around rules and regulationsDespite this we really believe we can respond to make it work
13We want to:Make this our way of working across Suffolk – which we are doing nowkeep people living independentlyhelp people to take responsibility for their lives for as long as possible – without ‘formal care’Support people who need extra support but based on what works for them, not what works for our systemswork in partnership to achieve this
14Where are we now?SLCC practice has been rolled out cross our teams and we are embedding that learning through a continuous and proactive learning programme for our practitionersNeighbourhood Networks events have been created in a number of localities to start sharing our thinking and encourage our communities to think about how we can all work together more creatively and effectivelyWe have signed up to the National In Control - Making It Real – Programme and have started the process of agreeing shared actions that we need to deliver effective personalisation for peopleWe have started the process of using the SLCC model to deliver the requirements of the Care ActWe are working closely with Health to test what a Integrated neighbourhood team would look like and how it would work to achieve better outcomes for peopleWe have commissioned a Equality Impact Assessment for the SLCC programme which has given helpful feedback on how we can make sure that no particular groups are negatively impacted upon by SLCC