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“Have Perfect People” …The 66% Solution Kurt Linneman CEO, Crocodile Enterprises, Inc. CEO, Have Perfect People, LLC.

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Presentation on theme: "“Have Perfect People” …The 66% Solution Kurt Linneman CEO, Crocodile Enterprises, Inc. CEO, Have Perfect People, LLC."— Presentation transcript:

1 “Have Perfect People” …The 66% Solution Kurt Linneman CEO, Crocodile Enterprises, Inc. CEO, Have Perfect People, LLC

2 How I stomped out 99% of the drama in my business (almost overnight)…began to enjoy worry-free time off and…OOPS… “accidentally” more than tripled profits…in three short years.

3 Perfect People Coaching Program Suddenly and Finally… Eliminate 99% of the drama and nonsense at your workplace. Suddenly and Finally… Eliminate 99% of the drama and nonsense at your workplace. Slash turnover. Slash turnover. Never again feel anxious and uncomfortable when you take a day off. Never again feel anxious and uncomfortable when you take a day off. Cut your payroll costs…big-time. Cut your payroll costs…big-time. Find superstars…fast. Find superstars…fast.

4 Perfect People Coaching Program Minimize the time you spend on staffing issues (no more trial and error). Minimize the time you spend on staffing issues (no more trial and error). Spend less time training. Spend less time training. Stop having to do all the butt-kicking yourself. Stop having to do all the butt-kicking yourself. And…the icing on the cake is the way your bottom line will start to jump. And…the icing on the cake is the way your bottom line will start to jump. Best part is…I’ll be there to hold your hand every step of the way. Best part is…I’ll be there to hold your hand every step of the way.

5 Opened Up Crocodile in 8/8/88 By 1996, I had built the business to $1,000,000 in sales through brute force and determination…and darn good food. By 1996, I had built the business to $1,000,000 in sales through brute force and determination…and darn good food. But sales had stagnated, morale was low, turnover was high. But sales had stagnated, morale was low, turnover was high. Work wasn’t working for me…or them. Work wasn’t working for me…or them.

6 My People Were Driving Me Crazy! “Nobody ever listens to my ideas.” “Nobody ever listens to my ideas.” “If you get that done, they’ll just find something else for you to do” “If you get that done, they’ll just find something else for you to do” “Shit happens” “Shit happens” “They don’t pay me to think.” “They don’t pay me to think.” “That’s not in my job description.” “That’s not in my job description.” “Nobody understands me.” “Nobody understands me.” “I can’t wait until I hit the lottery” “I can’t wait until I hit the lottery”

7 “Where Would I be Now… If I Only Had Better People?”

8 Then Came…LUCIFER

9 It Was Make Or Break Time For ‘Ole Kurtee Boy Spent Tens Of Thousands On Consultants Spent Tens Of Thousands On Consultants Hired HR People Hired HR People

10 Would Someone Just Cut The Crap And Tell Me Exactly What To Do? I needed lethally effective answers that worked quick… in the heat of battle. I needed lethally effective answers that worked quick… in the heat of battle. Things I could learn in minutes…not hours, not months, certainly not years. Things I could learn in minutes…not hours, not months, certainly not years. No high-fallutin’ theory, no “ivory tower” solutions, no soul-searching, no nonsense. No high-fallutin’ theory, no “ivory tower” solutions, no soul-searching, no nonsense.

11 The Answers Would Need To Come From Me…Alone Struggled Through Cumbersome, Annoying Online Products. Struggled Through Cumbersome, Annoying Online Products. Countless Books, Seminars, Web-inars. Countless Books, Seminars, Web-inars. Master’s Level Courses In Leadership. Master’s Level Courses In Leadership. Degree In Eastern Philosophy. Degree In Eastern Philosophy.

12 I Had It All Backwards! I had been focusing almost entirely on the task…but it was the behaviors that had been driving me nuts. I had been focusing almost entirely on the task…but it was the behaviors that had been driving me nuts. I had been hiring for skills…but firing for behavior. I had been hiring for skills…but firing for behavior. Isolated the 20 behaviors that superstars exhibit …honesty, courage, teamwork, communication, imagination, attentiveness and generosity. Isolated the 20 behaviors that superstars exhibit …honesty, courage, teamwork, communication, imagination, attentiveness and generosity.

13 The Behavior Scorecard 66% of each performance review is based on these 20 superstar behaviors…and we do it with cold, hard numbers… something nobody else has been able to figure out until now. 66% of each performance review is based on these 20 superstar behaviors…and we do it with cold, hard numbers… something nobody else has been able to figure out until now. To the shock of most human resource “experts”…only 34% of our performance review is based on the “technical” or “skill” aspects of the job (marketing, management, accounts receivable, administration, cooking, etc). To the shock of most human resource “experts”…only 34% of our performance review is based on the “technical” or “skill” aspects of the job (marketing, management, accounts receivable, administration, cooking, etc).

14 Now Here’s The Question, Folks Just How “Perfect” Are You? HavePerfectPeople.com

15 The Result?...Drama Gone…Almost Overnight People started laughing again People started laughing again Turnover went down 250% Turnover went down 250% Sick days down 70% Sick days down 70% I began to enjoy worry-free time off I began to enjoy worry-free time off And one very unexpected…but very pleasant…surprise. And one very unexpected…but very pleasant…surprise.

16 The “Accidental” Discovery I Put the scorecard into play and…BAM…in three short years… sales went up 197%... profits more than tripled… I Put the scorecard into play and…BAM…in three short years… sales went up 197%... profits more than tripled…

17 And…DOUBLE BAM…A Bonus Surprise Even though I was doing an additional $25,000/week in sales…because my new staff was so much more productive…I only had to add one new staff member…(believe me, I took great joy getting rid of my sullen malcontents and replacing them with superstars). Even though I was doing an additional $25,000/week in sales…because my new staff was so much more productive…I only had to add one new staff member…(believe me, I took great joy getting rid of my sullen malcontents and replacing them with superstars).

18 The 66% Solution Fact is, all businesses are fundamentally the same when it comes to the nuts and bolts of finding, training and keeping the right kind of people. Fact is, all businesses are fundamentally the same when it comes to the nuts and bolts of finding, training and keeping the right kind of people. It’s all about the system. Once you put your system in place, you get the right people. Once you get the right people…morale improves…profits soar. It’s all about the system. Once you put your system in place, you get the right people. Once you get the right people…morale improves…profits soar.

19 Why Am I Sharing These Secrets? Ten years ago, I just wish there had been someone like me to show me these secrets. I would have gladly given them anything if they could have shown me then… what I know now. Ten years ago, I just wish there had been someone like me to show me these secrets. I would have gladly given them anything if they could have shown me then… what I know now.

20 Questions?


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