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THE SCIENCE OF UNDERSTANDING PEOPLE AND THE ART OF INFLUENCING THEM Psycho-Geometrics and the Platinum Rule.

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Presentation on theme: "THE SCIENCE OF UNDERSTANDING PEOPLE AND THE ART OF INFLUENCING THEM Psycho-Geometrics and the Platinum Rule."— Presentation transcript:

1 THE SCIENCE OF UNDERSTANDING PEOPLE AND THE ART OF INFLUENCING THEM Psycho-Geometrics and the Platinum Rule

2 Terminology emotional intelligenceemotional intelligence the platinum rulethe platinum rule psycho-geometricspsycho-geometrics flexingflexing adaptabilityadaptability compatibilitycompatibility right-left brain dominanceright-left brain dominance

3 Platinum is step above Golden GOLDEN RULE –Treat people as you would like to be treatedGOLDEN RULE –Treat people as you would like to be treated PLATINUM RULE –Treat people as they would like to be treatedPLATINUM RULE –Treat people as they would like to be treated

4 PLATINUM RULE DirectorDirector SocializerSocializer RelaterRelater ThinkerThinker

5 PSYCHOGEOMETRICS

6 HIPPOCRATES SanguineSanguine PhlegmaticPhlegmatic MelancholicMelancholic CholericCholeric

7 CARL JUNG IntuitorIntuitor ThinkerThinker FeelerFeeler SensorSensor

8 Work Issues stronger career prospects higher productivity greater satisfaction improved customer relations fewer conflicts and less tension

9 GAIN $$$$$$$$$$$$$$$$$$$$$$$$ stronger career prospects higher productivity greater satisfaction improved customer relations fewer conflicts and less tension

10 The Director Challenge-orientedChallenge-oriented DecisiveDecisive In chargeIn charge Overcomes obstaclesOvercomes obstacles Accomplishes thingsAccomplishes things DomineeringDomineering Natural leaderNatural leader All the answersAll the answers AwesomeAwesome OverpoweringOverpowering

11 MICHELANGELO as DIRECTOR in the Sistine Chapel: Make a quick sketchMake a quick sketch Tell the Vatican to back offTell the Vatican to back off Hire a crew to put up the scaffoldingHire a crew to put up the scaffolding Delegate the painting to other artistsDelegate the painting to other artists Daily progress reportDaily progress report RESULTS: Well done Under budget On time

12 Director Qualities What excites directors?What excites directors? Action Action What is their greatest asset?What is their greatest asset? Accomplishment Accomplishment What is their greatest failing?What is their greatest failing? Arrogance Arrogance What is their greatest fear? What is their greatest fear? Wimping out Wimping out

13 THE SOCIALIZER EntertainerEntertainer Loves a good timeLoves a good time Loves an audienceLoves an audience ChattyChatty OptimistOptimist

14 MICHELANGELO as SOCIALIZER Talk about ideasTalk about ideas No single planNo single plan “Wing it” while chatting with bystanders“Wing it” while chatting with bystanders Have a good timeHave a good time Huge party to celebrate finishHuge party to celebrate finish Results: If the painting wasn’t memorable, the party would be

15 Socializer Qualities What excites a socializer?What excites a socializer? Tossing around ideas Tossing around ideas What is their greatest asset?What is their greatest asset? People magnet People magnet What is their greatest failing?What is their greatest failing? Being erratic Being erratic What is their greatest fear?What is their greatest fear? Not being liked Not being liked

16 THE RELATER Low- keyLow- key CalmCalm DiscreetDiscreet LikableLikable FriendlyFriendly SlowSlow MethodicalMethodical Likes a small, close groupLikes a small, close group

17 MICHELANGELO as RELATER Listen to Vatican officials and follow their directions carefully and exactlyListen to Vatican officials and follow their directions carefully and exactly Gather a staff and give them proper tools and careful supervision and exact instructionsGather a staff and give them proper tools and careful supervision and exact instructions Devise an intricate plan and make sure it is followedDevise an intricate plan and make sure it is followed RESULTS: Final product would be more lauded for its careful,earnest planning and execution than for its artistic drama

18 Relater Qualities What excites relaters?What excites relaters? Productive routine Productive routine What is their greatest strength?What is their greatest strength? Easy to get along with Easy to get along with What is their greatest failing?What is their greatest failing? Timidity Timidity What is their greatest fear?What is their greatest fear? Change Change

19 THE THINKER Serious Analytical Loves efficiency Loves logic Loves accuracy Prefers tasks over people Likes details & discipline

20 MICHELANGELO as THINKER Would take project very seriously with great attention to detailWould take project very seriously with great attention to detail Would do the project for himself ignoring hardshipWould do the project for himself ignoring hardship RESULTS: The art would represent arduous, no-fun dedication, but would be a work of skill, taste, and self-determination

21 Thinker Qualities What excites thinkers?What excites thinkers? Reason Reason What is their greatest strength?What is their greatest strength? High quality High quality What is their greatest failing?What is their greatest failing? Too critical Too critical What is their greatest fear?What is their greatest fear? Irrationality Irrationality

22 If we were all …

23 Brain Hemisphere Dominance

24 PSYCHOGEOMETRICS

25 Square ConservativeConservative OrganizedOrganized Hard-workingHard-working Likes to work aloneLikes to work alone Loves the written wordLoves the written word PrecisePrecise PunctualPunctual To-the-pointTo-the-point

26 TRIANGLE Loves recognitionLoves recognition Loves to be in chargeLoves to be in charge A leaderA leader Upwardly-mobileUpwardly-mobile Analytic & decisiveAnalytic & decisive Controlling and opinionatedControlling and opinionated

27 RECTANGLE QuestioningQuestioning FlexibleFlexible Loves learningLoves learning Open to new thingsOpen to new things In a state of transition (adolescent orIn a state of transition (adolescent or mid-life crisis) mid-life crisis)

28 CIRCLE Lover & nurturer Warm & fuzzy Promotes harmony Good communicator Needs people and their approval A gossip

29 SQUIGGLE CreativeCreative InnovativeInnovative UnconventionalUnconventional DramaticDramatic EnergeticEnergetic SpontaneousSpontaneous An idea person who bores easilyAn idea person who bores easily

30 Brain Hemisphere Dominance Circle Circle Squiggle Squiggle Square Triangle Rectangle

31 Assessment Test List five questions based on a student’s day at IU that would reveal the person’s probable shapeList five questions based on a student’s day at IU that would reveal the person’s probable shape Can you guess your partner’s “shape”Can you guess your partner’s “shape” –after conversation? –after observation? –after using your questions?

32 Travel Scenario # 1 Arrives late due to conversing with cab and shuttle driver, porter, news stand cashier, and bartender as well as couple at the barArrives late due to conversing with cab and shuttle driver, porter, news stand cashier, and bartender as well as couple at the bar Brings several family members to “see her off”Brings several family members to “see her off” Carry-on bag contains greeting cards to write, snacks and a cameraCarry-on bag contains greeting cards to write, snacks and a camera Travel and weather information is garnered from seatmate once on the planeTravel and weather information is garnered from seatmate once on the plane

33 Travel Scenario # 2 Arrives breathless as she is the last one to board the planeArrives breathless as she is the last one to board the plane Her dress is trendy but uniqueHer dress is trendy but unique Carry-on is backpack packed with CD player, earphones, and jazz CD’s along with a bestsellerCarry-on is backpack packed with CD player, earphones, and jazz CD’s along with a bestseller Wants no travel informationWants no travel information Destination is first-time visit and involves extreme sport activityDestination is first-time visit and involves extreme sport activity

34 Travel Scenario # 3 Arrives considerably ahead of flight time after checking the flight schedule on-line at home and on the airport monitorArrives considerably ahead of flight time after checking the flight schedule on-line at home and on the airport monitor Traveling business class in business dressTraveling business class in business dress Spends waiting time alone in the VIP lounge with a newspaperSpends waiting time alone in the VIP lounge with a newspaper

35 Travel Scenario # 4 Arrives with authority to airline deskArrives with authority to airline desk Demands flight information, an aisle seat, and a vegetarian in-flight mealDemands flight information, an aisle seat, and a vegetarian in-flight meal Travels first class, wears a designer suit with a designer carry-on bagTravels first class, wears a designer suit with a designer carry-on bag Does not handle delays wellDoes not handle delays well

36 Travel Scenario # 5 Arrives at the airline gate looking confusedArrives at the airline gate looking confused Changes seats oftenChanges seats often Carries more than one travel guide, a couple of newspapers, 2-3 books (at least one is a self-help title)Carries more than one travel guide, a couple of newspapers, 2-3 books (at least one is a self-help title) Dress conveys image different from the image yesterdayDress conveys image different from the image yesterday Unconcerned about a possible weather delayUnconcerned about a possible weather delay

37 ADAPTABILITY Willing and able to bend for a better relationshipWilling and able to bend for a better relationship Managing your own compatibilityManaging your own compatibility –harmony in living or working together Adjust your openness and directness and your pace and priority to create harmonyAdjust your openness and directness and your pace and priority to create harmony

38 ADAPTABILITY EXAMPLE Talking lessTalking less Listening moreListening more Focusing on task at handFocusing on task at hand

39 ADAPTABILITY EXAMPLE Providing information succinctlyProviding information succinctly Not being overly casual or sociableNot being overly casual or sociable Quickening the paceQuickening the pace

40 Adaptability Suggestions say no occasionallysay no occasionally take some riskstake some risks delegatedelegate accept logical changesaccept logical changes verbalize feelingsverbalize feelings finish tasksfinish tasks control time and emotionscontrol time and emotions try to be more objectivetry to be more objective follow up on promises, tasksfollow up on promises, tasks focus on job at hand spend more time checking, specifying, and organizing use policies as guidelines, not laws collaborate by seeking common ground become more open, listen patiently

41 Revisiting Definitions Emotional IntelligenceEmotional Intelligence The Platinum RuleThe Platinum Rule PsychogeometricsPsychogeometrics AdaptabilityAdaptability

42 Emotional Intelligence Getting along with oneselfGetting along with oneself Getting along with othersGetting along with others Studied, practiced, cultivatedStudied, practiced, cultivated Direct benefits to daily livesDirect benefits to daily lives

43 Sources Alessandro, Tony and Michael J. O’Connor, THE PLATINUM RULE (book, Website)Alessandro, Tony and Michael J. O’Connor, THE PLATINUM RULE (book, Website) Dellinger, Susan, COMMUNICATING BEYOND OUR DIFFERENCESDellinger, Susan, COMMUNICATING BEYOND OUR DIFFERENCES Driver, M.J, K.R. Brousseau, and P. L. Hunsaker, THE DYNAMIC DECISION MAKER: FIVE DECISION STYLES FOR EXECUTIVE AND BUSINESS SUCCESSDriver, M.J, K.R. Brousseau, and P. L. Hunsaker, THE DYNAMIC DECISION MAKER: FIVE DECISION STYLES FOR EXECUTIVE AND BUSINESS SUCCESS Gelb, Michael J, DISCOVER YOUR GENIUSGelb, Michael J, DISCOVER YOUR GENIUS Goleman, Daniel, EMOTIONAL INTELLIGENCE (book, website)Goleman, Daniel, EMOTIONAL INTELLIGENCE (book, website) Left-Right Brain Dominance (website)Left-Right Brain Dominance (website)


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