Case for Developing Online Lockout/Tagout Training The University of Texas at Austin Jaime Davis, Training Coordinator Jennifer Root, Safety Manager
Audience Poll: In your position… A.Safety and Training work together B.Safety with Team (employees) C.You are “the team” D.I’m here because my flight is tomorrow
Safety and Training Support: ~1,000 employees in 3 departments Custodial, Maintenance, Construction, Administrative ~200 need “Authorized” LOTO training every 2 years Safety and Training Support: ~1,000 employees in 3 departments Custodial, Maintenance, Construction, Administrative ~200 need “Authorized” LOTO training every 2 years Who we are
What is Lockout/Tagout (LOTO)? Controlling hazardous energy
Agenda Problems we had Thought process/Solutions Head-to-Head Competition Lessons Learned Game Design Principles
Initial Concerns about Current Training Recurring cost to hire trainer Offered infrequently – New employees not trained quickly – Choose between training and job – Hazardous energy is a real risk Information is boring but important All levels get the same content
User A User E User C User B User D What is e-Learning?
Custom vs. Off-The-Shelf Where’s the “interaction”??
Custom vs. Off-The-Shelf Recurring cost Talking PowerPoint
Levels of Interactivity Do you want: – Lecture, webinar, talking PPT – Role-playing (scenario-based) – Collaboration (multiplayer) – Virtual Reality world The more involved, the more it costs and the longer it takes
Get the Skillz Full-time employee? Student? What skills do they need to have? – Adobe Flash, HTML, Captivate, etc. – Teaching, safety, creative, self-starter, etc. Pros for studentCons for student Cheap laborLonger timeline Seen as a “fun” projectMay need to develop skills Improve relationship with academia PR for your department
Development Plan: Pilot Group Small group of Authorized Employees from a variety of trades – Selected specifically for knowledge, openness to change, honesty, and willingness to provide feedback – Integral for providing realistic examples
Development Plan: Alpha Testing Pilot group tested Level 1 and 2 (of 3) – When possible, we observed the testing Met in person to get feedback – What was confusing? – Is it too easy/too hard? Why? – What is missing? – What types of problems did you encounter or do you think others will have?
3. Remember your audience Replace text with pictures or animations Replace true/false & multiple choice with action Give context
4. Think in Iterations Copyright Allen Interactions Look for success, not perfection
5. Plan for a Blended Approach Offer classroom and online as options – Consider offering online as a pre-requisite to classroom OnlineClassroom
6. Expect Pushback Get Trademarks/Copyright Approval Get management buy-in – Gather data? Get early adopters on your side
Contact Information Jaime Davis, Training Coordinator firstname.lastname@example.org Jaime Davis, Training Coordinator email@example.com Jennifer Root, Safety Manager firstname.lastname@example.org Jennifer Root, Safety Manager email@example.com