Presentation on theme: "Grace Dunbar Equinox Software, Inc. Guest appearances by: Mike Rylander Bill Erickson Lebbeous Fogle-Weekley."— Presentation transcript:
Grace Dunbar Equinox Software, Inc. Guest appearances by: Mike Rylander Bill Erickson Lebbeous Fogle-Weekley
Question: So… how’s that new feature coming? Answer: It’s nominally complete. Nominally complete, modified noun a. indicating near completion Also, Theoretically finished Theoretically finished: code is mostly written but nothing has been tested. The code is between 50% and 80% done and should "just work” once I finish it.
When will the code be completely finished? ◦ Does that include the UI? ◦ The permissions? ◦ The settings? ◦ The documentation/instructions for using it? When will it be available for testing? ◦ Where? ◦ Access? ◦ Staff Client? How would you like bugs reported? ◦ What I did ◦ What I expected ◦ What happened
Developers are WYSIWYG What are you working on? ◦ Sorting for the Foo-Foo feature What are you doing to it? ◦ Fixing the ranking structure Why? ◦ Because our testers/users/clients asked me to What problem are you trying to solve? ◦ Oh. Bunnies sort out of order.
Garbage in, garbage out a.k.a. Ask a stupid question, get a stupid answer Do your homework (come prepared) Ask the question you want answered The right question is specific and thoughtful… See: Rubber Ducking gging gging Also: Thinking out loud
Good “The drop down menu under Admin-Foo only includes Chocolate Bunnies. Most consider Peeps as sub-sets of Foo and, as such, would expect to administer Peep settings under Admin-Foo where the Chocolate Bunnies are located. Could the Admin-Foo menu be altered to include the Peeps?” Not So Good “Why aren’t the Peeps under Admin-Foo?”
S earch isn’t accurate enough. How so? When I keyword search for The Help the top results isn’t the novel or movie “The Help”, it’s a bunch of other titles with “the” and “help” in the title. Your search is actually accurate, it just may not be temporally precise. Whatever! Precision… accuracy – it’s the same thing… just fix it!
Be specific Be thoughtful Be courteous Be descriptive
It’s the developers’ job to write code. FALSE Code is a means to an end. The developers’ job is to solve a problem.
Developers aren’t builders. You didn’t hand them a blueprint. They are architects. They are creators. They love making useful things. Librarians aren’t just “users”. They are knowledgeable professionals. This is essential to doing their job well. They are problem-solvers. They love helping their community of users.