1. A Better Life? The role of retirement and extra care housing in promoting quality of life for people with high support needs Imogen Blood AHRM, 19 th June 2013

2. A Better Life programme Older people with high support needs Quality of life Voices of older people

3. Overview of the research 3 UK-wide, cross-sector Qualitative HWC studies Evidence review 2 quantitative studies with New Policy Institute Whose responsibility? Affordability for self-funders Supportive communities Affordability of retirement housing Older people’s housing: choice, quality of life & under-occupation Supported housing for older people in UK Practice examples Affordability Guide

4. What do older people with high support needs value most about housing with support and/or care? What can providers do to maximise their quality of life?

5. Rights Housing rights: ‘my own front door’ Private family life Controlling entry Choosing to mix Maintaining my independence

7. Relationships Living as a couple Relationships with carers and other staff Living in a community Family can visit but have peace of mind Keeping in touch with former networks

8. Part of a community

9. What can get in the way? Affordability Gaps and grey areas Organisational change Culture & behaviour of whole community Expectations, different models, lack of choice

10. Try before you buy

11. Information and Advice Managing expectations: being honest about what it is (and isn’t)? Affordability for self-funders: benefits, charges, changes of circumstance Understanding rights and responsibilities

12. Benefits advice

13. Positive culture? Trusted provider? Shared vision Good staff Leadership Values Design Communication Rights & Responsibilities

14. Involving older people effectively Recruitment Service assessors Change Individuals Resident groups

15. Working across boundaries…… Older person Mechanisms Systems Protocols Relationships Attitudes Values

16. When it works well…….. “This is independent living and all the staff work so well together. They have good relationships and this comes from the top – [care manager] is brilliant at being professional and neutral and approachable.”

17. Find out more: Pick up a free copy of the publications today or online at http://www.jrf.org.uk/work/workarea/better-life http://www.jrf.org.uk/work/workarea/better-life Come to our workshop on affordability Get in touch: imogen@imogenblood.co.ukimogen@imogenblood.co.uk http://www.imogenblood.co.uk/ Twitter @ImogenBlood