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Chapter Six: Information Technology and Conscious Communication H.L. Goodall & Sandra Goodall Communicating in Professional Contexts Skills, Ethics, and.

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Presentation on theme: "Chapter Six: Information Technology and Conscious Communication H.L. Goodall & Sandra Goodall Communicating in Professional Contexts Skills, Ethics, and."— Presentation transcript:

1 Chapter Six: Information Technology and Conscious Communication H.L. Goodall & Sandra Goodall Communicating in Professional Contexts Skills, Ethics, and Technologies 2ed

2 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 2 Information Technology and Communication  The Downside to Information Technology  Revising our Approach to Information Technology  Information Technology and Gender Differences Microsoft Image

3 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 3 Information Technology and Communication  Information Technology and Conscious Communication - A Continuum

4 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 4 Information Technology and Communication  Information Technology and Conscious Communication - A Continuum

5 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 5 Information Technology and Communication  Information Technology and Conscious Communication - A Continuum

6 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 6 Information Technology and Communication  Information Technology and Conscious Communication - A Continuum

7 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 7 Information Technology and Communication  Information Technology and Conscious Communication - A Continuum

8 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 8 Types of Information Technology  Computer-Assisted Communication Technologies  PC Modems  Computer Cams  Videoconferences  Electronic and Voice Mail Systems Microsoft Image

9 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 9 Using Voice Mail  Be Clear and Concise  Give Relevant Information  Limit Message  Include Date and Time of Response  Don’t Ramble or Mix Information Microsoft Image

10 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 10 Using  Use Short Concise Statements  Assume at Least One Turn for Each Other in Conversation  Don’t Cry Wolf  Invite Follow-up  Convey Emotion  Have Easily Recognized Participants Microsoft Image

11 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 11 What Is and Isn’t  An Isn’t a Novel  It Isn’t a Fight  It Isn’t Junk Mail  It Isn’t a Private Love Letter Microsoft Image All You Need to Know to be A Good Net Citizen All You Need to Know to be A Good Net Citizen

12 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 12 Types of Information Technology Computer Networks  Telecommuting  Virtual Communities Microsoft Image

13 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 13 VideoconferencingVideoconferencing Before You Begin  Reserve Facilities  Learn to Use the Equipment  Determine Potential Audience  Keep in Mind it is a Visual Medium

14 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 14 VideoconferencingVideoconferencing When Conferencing  Present Agenda for Meeting  Vary Images on the Screen  Use Confident, Energetic, Engaging Nonverbal Cues  Look into the Camera  Adjust for Time Lag Microsoft Image

15 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 15 Doing Web-Based Research  Check School Library for Unique Search Engines  Use School’s Homepage to Start  Contact the Communication Institute for Online Research

16 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 16 Surfing the Net for Information  Use Succinct Keywords in Search Engines  When Relevant Sites are Identified, Click  Click Links until You Find What You Want  Bookmark so You Can Find it Again

17 Ch6: Information Technology and Conscious Communication Copyright © 2006 Wadsworth 17 How Much Technology Do I Need? It Depends on…  Your Business or Profession  Standards Set by Your Industry  Amount of Time You are Willing to Invest in Learning

18 H.L. Goodall & Sandra Goodall Communicating in Professional Contexts Skills, Ethics, and Technologies 2ed


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