1. EMPLOYEE ENGAGEMENT CARE TM SURVEY www.peopleprofit.in TTMS-PEOPLEPROFIT TTMS-PEOPLEPROFIT

2. PLUGGED-IN OR TUNED-OFF ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 2 They are living and loving the job. The maximally engaged. Minimally engaged. They are psychological absentees. Merely going through the motions …. doing what is barely necessary to keep the job. They are cynic and bitter about work and the workplace. The psychological picketers. Enthusiastic Tuned off Counter- Engaged

3. WORKPLACE NEEDS AND EMPLOYEE ENGAGEMENT THINK Highly of the work & the company FEEL Passionate about work ACT With enthusiasm and put their heart into the job ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 3 People have certain expectations from work and the workplace. When these expectations are met - result is ENGAGED EMPLOYEES. They:

4. COMPONENTS OF ENGAGEMENT We call it the CARE TM model: Thinks positively about the company Feels passionate about work Works with energy and enthusiasm We call it the CARE TM model: Thinks positively about the company Feels passionate about work Works with energy and enthusiasm C OGNITIVE A FFECTIVE RE SPONSE 4 ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in

5. ENGAGEMENT PERFORMANCE LINK Research Shows: High levels of employee engagement leads to higher levels of individual and organisational performance Research Shows: High levels of employee engagement leads to higher levels of individual and organisational performance HIGH ENGAGEMENT INDIVIDUAL PERFORMANCE BUSINESS PERFORMANCE 5 ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in

6. THE PEOPLEPROFIT MODEL www.peopleprofit.in6

7. CARE TM SURVEY PROVIDES ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in Close-ended Options for Open-ended Options for Quantitative Analysis Qualitative Analysis 7 FAIRNESS ACHIEVEMENT SOCIAL ENVIRONMENT

8. CARE TM SURVEY OUTCOME The CARE TM Survey Reporting will provide: Overall Employee Engagement Index Report on individual Engagement Drivers Unit/Department wise analyses Individual Managers’ Reports * Critical Demography-based analyses * Action Priority Matrix * Applicable in Commissioned Surveys The CARE TM Survey Reporting will provide: Overall Employee Engagement Index Report on individual Engagement Drivers Unit/Department wise analyses Individual Managers’ Reports * Critical Demography-based analyses * Action Priority Matrix * Applicable in Commissioned Surveys 8 ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in

9. CARE TM SURVEY RELIABILITY CARE TM Survey is a highly reliable precision tool – very high Cronbach's α (alpha) and Split-Half Coefficient. Has best-in-class psychometric properties. CARE TM Survey is a highly reliable precision tool – very high Cronbach's α (alpha) and Split-Half Coefficient. Has best-in-class psychometric properties. 9 ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in

10. STANDARD PROJECT PHASES EMPLOYEE ENGAGEMENT INTERVENTION DIALOGUEDISCOVERYDIAGNOSIS ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in 10

11. TTMS PEOPLEPROFIT: PROFILE Consulting arm of Thinktank Management Services (P) Ltd Provides services and solutions in the ‘Human Resource’ & Human Performance Technology’ areas. Global network of eminent experts and professional practice leaders from Asia, Europe and the U.S. www.peopleprofit.in11

12. 12 ©Copyright 2011, TTMS-PeopleProfit/Thinktank Management Services (P) limited www.peopleprofit.in Research Rigour I Ground Realities