Presentation on theme: "Define what personality is and how it affects work behaviors"— Presentation transcript:
1 Chapter 2: Personality, Attitudes, and Work Behaviors Learning Objectives Define what personality is and how it affects work behaviorsUnderstand the role of values in determining work behaviorsExplain the process of perception and how it affects work behaviorsIdentify the major work attitudes that affect work behaviorsDefine the concept of person-organization fit and how it affects work behaviorsDiscuss how behaviors have an impact on organizational performance
2 Each individual brings the following to the workplace Successful organizations depend upon getting the right mix of individuals in the right positions at the right timeEach individual brings the following to the workplaceSkillsPersonalityAbilityValues
4 Curious, original, intellectual, creative, and open to new ideas. Goldberg’s Big 5 Personality TraitsTraitDescriptionOpennessCurious, original, intellectual, creative, and open to new ideas.ConscientiousnessOrganized, systematic, punctual, achievement-oriented, and dependable.ExtraversionOutgoing, talkative, sociable, and enjoys being in social situations.AgreeablenessNice, tolerant, sensitive, trusting, kind, and warm.NeuroticismAnxious, irritable, aggressive, temperamental, and moody.
5 Studies show that there is a relationship between being extraverted and effectiveness as a salesperson
7 Other Personality Dimensions Self-MonitoringProactive PersonalitySelf-esteemMachiavellianismLocus of control
8 Personality Testing in Employee Selection Companies such as Kronos and Hogan Assessments conduct pre-employment personality tests
9 Myers-Briggs Type Indicator® Key personality components:Extroversion/Introversion (E/I) – Social interactionSensing/Intuiting (S/I) – Collection of informationThinking/Feeling (T/F) – Evaluation of informationJudging/Perceiving (J/P) – Decision makingMyers-Briggs Type Indicator® assessment is the best known and most trusted personality tool available today
10 Schwartz’ Value Inventory ValuesDefinitionAchievementThe desire for personal successBenevolenceThe desire to protect the well being of people who are close to the person.ConformityBeing motivated by being self disciplined and obedient. Conforming to others.HedonismThe desire for pleasure in lifePowerThe desire for control over others, attaining power and prestige.SecurityValuing safety and stability.Self directionThe desire to be free and independentStimulationThe desire for a stimulating and exciting lifeTraditionAcceptance of social customs and traditional ideas in a society.UniversalismThe desire to protect the well being of all people. Caring about social justice.
11 Perception and Work Behaviors Perception is affected by our values, needs, and emotions
12 Visual PerceptionWhat do you see?A cup or two faces?
14 StereotypesStereotypes are generalizations based on a group characteristicSelf fulfilling prophecyOccurs when an established stereotype causes one to behave in a certain waySelective perceptionWe pay selective attention to parts of the environment while ignoring other parts
19 Factors contributing to job satisfaction and organizational commitment
20 Factors which have a strong influence over work behaviors Work Behavior and Job PerformanceFactors which have a strong influence over work behaviorsJob PerformanceCitizenshipAbsenteeismTurnoverGeneral mental abilitiesHow we are treated at workHealth problemsHaving low performancePersonalityWork/life balance issuesNegative work attitudesStressPositive work attitudesOlder employeeYounger employeeYounger employee and shorter tenure
21 The Interactionist Perspective: The Role of Fit When people fit into their organization, they tend to be more satisfied with their jobs, more committed to their companies, they are more influential in their company, and they actually remain longer in their company
22 Person organization fit Best person for the position A good fit is jointly determined by the individual and the situationPerson job fitPerson organization fitBest person for the positionPerson organization fit refers to the degree to which a person’s values, personality, goals and other characteristics match those of the organization.Person job fit is the degree to which a person’s skill, knowledge, abilities, and other characteristics match the job demands.
23 Organizational Citizenship and Organizational Performance Helping a coworker through a peak work load may be a voluntary action. While outside the scope of job duties, these voluntary behaviors contribute to the effective functioning of an organization
24 Behavior and Organizational Performance Absenteeism costs companies an estimated $74 billion annually
25 Developing Your Personal Skills Research shows that acting positive at work can actually help you become happier over time as emotions can be influenced by actions