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CLOUD BASED SEAMLESS AFTER HOURS CALL FORWARDING SYSTEM SALES PRESENTATION.

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Presentation on theme: "CLOUD BASED SEAMLESS AFTER HOURS CALL FORWARDING SYSTEM SALES PRESENTATION."— Presentation transcript:

1 CLOUD BASED SEAMLESS AFTER HOURS CALL FORWARDING SYSTEM SALES PRESENTATION

2 OVERVIEW Physician offices now have a unique opportunity to use the Aurora On Call system to increase efficiency in patient care. This presentation explores:  Business goals  Current state vs future state  Benefits  Pricing  Schematic  Conclusion

3 BUSINESS GOALS  Seamless & uninterrupted call forwarding service for physicians  Increase quality of service provided to patients, nurses & physicians  Increase recovery of billable phone interactions  Reduced after hours on call costs for physicians  Protect physicians from frivolous lawsuits

4 CURRENT STATE  Calls schedules manually distributed with frequent implementation failures  Wrong physician being called due to poor information sharing  Manual schedule changes result in increased human errors  Call operators are inefficient and impersonal intermediaries  Higher cost due to higher manpower requirements

5 FUTURE STATE  Manual on call schedules not required. Schedules saved for up to 1 year or longer Eliminates calls to the wrong physicians Collects patient demographics required for billing  Eliminates need for on call schedules, or revisions, to be distributed to dependent parties  Provides the nurse or patient with a direct connection with the physician without any intermediaries.

6 CURRENT STATE vs FUTURE STATE Unfortunately, small and medium businesses struggle with the technology required to be 100% efficient The following headaches are common:

7 BENEFITS Modern cloud based technology Seamless and uninterrupted service Real time changes to schedules Physician schedules saved unto 1 year or longer Accessible through any smart phone, tablet or laptop Patient demographics collected for billing purposes Physician need not record data manually Reduced cost for a better service Eliminates errors of wrong physicians being called Direct connection to the physician without any intermediaries Physician reminders via text messages Unlimited voice mail services All conversations recorded for future references

8 Call schedules controlled by simplified dashboard Real time updates Continuity of care and documented transfer of responsibility Displays only physician’s office number regardless of where the call is made from Eliminates need for large number of employees BENEFITS Cont.….

9 PRICING MANUAL SYSTEM PRICING $100- $150 / per physician / per month Calls forwarded to an answering service Attendant dos not collect patient demographics High cost due to live operators Manual schedule updates required AURORA SYSTEM PRICING $ 99 / physician / month Call forward to AOC. Patient demographics collected automatically Unlimited voice messaging Up to 4 back up numbers Schedules can be updated in real time by authorized users Encounters can be easily migrated into any EMR All conversations recorded for security & training purposes Doctor to doctor transfer of responsibility without the need to talk to each other First 3 month service free on sign up

10 Physician On Call Back Up Line # 2 Physician Groups on Call Back Up Line # 1 Back Up Line # 3 Back Up Line # 4 VOICE RECORDING COLLECTING DEMOGRAPHICS COLLECTING BILLING CODES TRANSFER OF RESPONSIBILITY TEXT TO MESSAGING TO PHYSICIANS AFTER HOURS CALL FROM PATIENT OR NURSESCHEMATIC

11 CONCLUSION A modern, cloud based, seamless on call service for all your after hours practice needs. No IT expertise required Enterprise class security Automatic collection of information for the new billing codes of #14069, #14079, #13005, etc. To learn more, please visit or call , or


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