Presentation on theme: "CLOUD BASED SEAMLESS AFTER HOURS CALL FORWARDING SYSTEM SALES PRESENTATION."— Presentation transcript:
CLOUD BASED SEAMLESS AFTER HOURS CALL FORWARDING SYSTEM SALES PRESENTATION
OVERVIEW Physician offices now have a unique opportunity to use the Aurora On Call system to increase efficiency in patient care. This presentation explores: Business goals Current state vs future state Benefits Pricing Schematic Conclusion
BUSINESS GOALS Seamless & uninterrupted call forwarding service for physicians Increase quality of service provided to patients, nurses & physicians Increase recovery of billable phone interactions Reduced after hours on call costs for physicians Protect physicians from frivolous lawsuits
CURRENT STATE Calls schedules manually distributed with frequent implementation failures Wrong physician being called due to poor information sharing Manual schedule changes result in increased human errors Call operators are inefficient and impersonal intermediaries Higher cost due to higher manpower requirements
FUTURE STATE Manual on call schedules not required. Schedules saved for up to 1 year or longer Eliminates calls to the wrong physicians Collects patient demographics required for billing Eliminates need for on call schedules, or revisions, to be distributed to dependent parties Provides the nurse or patient with a direct connection with the physician without any intermediaries.
CURRENT STATE vs FUTURE STATE Unfortunately, small and medium businesses struggle with the technology required to be 100% efficient The following headaches are common:
BENEFITS Modern cloud based technology Seamless and uninterrupted service Real time changes to schedules Physician schedules saved unto 1 year or longer Accessible through any smart phone, tablet or laptop Patient demographics collected for billing purposes Physician need not record data manually Reduced cost for a better service Eliminates errors of wrong physicians being called Direct connection to the physician without any intermediaries Physician reminders via text messages Unlimited voice mail services All conversations recorded for future references
Call schedules controlled by simplified dashboard Real time updates Continuity of care and documented transfer of responsibility Displays only physician’s office number regardless of where the call is made from Eliminates need for large number of employees BENEFITS Cont.….
PRICING MANUAL SYSTEM PRICING $100- $150 / per physician / per month Calls forwarded to an answering service Attendant dos not collect patient demographics High cost due to live operators Manual schedule updates required AURORA SYSTEM PRICING $ 99 / physician / month Call forward to AOC. Patient demographics collected automatically Unlimited voice messaging Up to 4 back up numbers Schedules can be updated in real time by authorized users Encounters can be easily migrated into any EMR All conversations recorded for security & training purposes Doctor to doctor transfer of responsibility without the need to talk to each other First 3 month service free on sign up
Physician On Call Back Up Line # 2 Physician Groups on Call Back Up Line # 1 Back Up Line # 3 Back Up Line # 4 VOICE RECORDING COLLECTING DEMOGRAPHICS COLLECTING BILLING CODES TRANSFER OF RESPONSIBILITY TEXT TO MESSAGING TO PHYSICIANS AFTER HOURS CALL FROM PATIENT OR NURSESCHEMATIC
CONCLUSION A modern, cloud based, seamless on call service for all your after hours practice needs. No IT expertise required Enterprise class security Automatic collection of information for the new billing codes of #14069, #14079, #13005, etc. To learn more, please visit or call , or