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Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 1 Section 4.1 Communication with Others Section 4.2 Other Forms.

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Presentation on theme: "Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 1 Section 4.1 Communication with Others Section 4.2 Other Forms."— Presentation transcript:

1 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 1 Section 4.1 Communication with Others Section 4.2 Other Forms of Communication Chapter 4 Chapter Communication Skills 4

2 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 2 Communication combines verbal and nonverbal messages that convey your thoughts and feelings. Good communication is clear and free of mixed messages. Section 4.1 Communicating with Others

3 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 3 Content Vocabulary Academic Vocabulary communication verbal communication nonverbal communication body language eye contact I message tone mixed message assertive aggressive passive active listening feedback interject barrier hinder

4 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 4 The Communication Process Using good communication skills can help you avoid misunderstandings. Verbal communication and nonverbal communication may send messages that conflict. communication The process of sending and receiving messages between people verbal communication Sending messages with words.

5 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 5 The Communication Process Nonverbal communication is sending messages without words. Communication barriers include misunderstandings, poor listening skills, and language and culture. nonverbal communication Communication without words through the use of facial expressions and gestures.

6 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 6 The Communication Process Some ways communication challenges are met are through Braille, sign language, and technology. What are some other communication challenges that you face every day?

7 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 7 The Messages You Send Effective communication can be learned, practiced, and improved. Body language is a persons posture, facial expressions, gestures, and way of moving. body language A persons posture, facial expressions, gestures, and way of moving.

8 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 8 The Messages You Send Eye contact is direct visual contact with another. I messages are statements that allow you to say how you feel and think. eye contact Direct visual contact with another persons eyes. I messages A statement that allows you to say how you feel and what you think, rather than criticizing someone else.

9 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 9 The Messages You Send Tone is the way a person says something. A mixed message occurs when your words and body language do not communicate the same thing. tone The way a message would sound if it were read aloud. mixed message When your words and body language do not communicate the same thing.

10 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 10 The Messages You Send Knowing the right time and place to communicate can improve communication.

11 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 11 The Messages You Send It is most effective way to communicate your ideas and feelings is to be assertive, rather than forcing your point, or allowing others to force theirs. assertive Expressing your ideas and opinions firmly and with confidence.

12 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 12 The Messages You Receive Accurately interpreting the messages you receive is as important as the way you send them.

13 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 13 The Messages You Receive Criticism is spoken or written opinions that point out someones shortcomings. Ignore criticism that is inaccurate or hurtful; focus on what is helpful. What are the differences between hurtful criticism and constructive criticism?

14 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 14 The Messages You Receive Active listening is concentrating on what is being said to understand and remember the message. Feedback occurs when a listener lets a speaker know he or she is trying to understand active listening Concentrating on what is said so you understand and remember it. feedback Occurs when a listener lets a speaker know that he or she is trying to understand the message being delivered.

15 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 15 The Messages You Receive Do not interject; that is, insert something into a discussion. Instead of interjecting, express your interest, and restate the message in your own words. interject Insert a comment or gesture into a discussion.

16 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 16 Special skills are required to avoid confusion and unclear messages when you are not able to communicate face to face. Section 4.2 Other Forms of Communication

17 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 17 Content Vocabulary Academic Vocabulary text message clarification foster convey

18 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 18 Phone Calls and Text Messages A text message is a message sent in text form, which appears on a cell phone screen or other electronic device. text message A short, typed message sent between cellular telephones.

19 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 19 Phone Calls and Text Messages Use active listening and provide feedback when communicating by texting or phone because you are not face to face with the sender. Other tips include: find a good time and place, do not disturb others, and leave clear messages. How can you ensure you are not disturbing others with your cell phone conversations?

20 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 20 Communicating in Writing is a large part of written communication today. Good writing and reading skills are important in these forms of communication. When writing, organize your thoughts, use the right tone, keep it simple, and make all your points.

21 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 21 Communication in Relationships Good relationships depend on good communication. Many arguments can be avoided if you ask for clarification, which makes things clearer.

22 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 22 Communication in Relationships Communicating effectively increases understanding wherever you work, live, or play.

23 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 23 Chapter Summary Section 4.1 Communication involves sending and receiving verbal and nonverbal messages. Verbal messages use words, while nonverbal messages are sent without the use of words. I messages help you communicate how you feel and what you think without hurting the feelings of other people. Communicating with Others

24 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 24 Chapter Summary Section 4.1 Body language, eye contact, and personal appearance all contribute to the messages you send. Communicating with Others

25 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 25 Chapter Summary Section 4.2 When you are not communicating face-to-face, you cannot depend on body language and facial expressions, so you must really focus on being clear. Other Forms of Communication

26 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 26 Chapter Summary Section 4.2 Telephone etiquette involves choosing an appropriate time and place to call or text and avoiding distractions. When communicating in writing, you need to consider to whom you are writing, the purpose of your message, and the subject of your message. Other Forms of Communication

27 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 27 Review Start Do you remember the vocabulary terms from this chapter? Use the following slides to check your knowledge of the definitions. The slides in this section include both English and Spanish terms and definitions.

28 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 28 communication comunicación The process of sending and receiving messages between people. El proceso de enviar y recibir mensajes entre personas. Show Definition

29 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 29 verbal communication comunicación verbal Sending messages with words. Enviar mensajes con palabras. Show Definition

30 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 30 accountability responsabilidad The willingness to accept the consequences of your actions and words. Estar dispuesto a aceptar las consecuencias de sus propias acciones o palabras. Show Definition

31 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 31 Nonverbal communication Comunicación no verbal Communication without words through the use of facial expressions and gestures. Comunicación palabras a través del uso de expresiones faciales y gestos. Show Definition

32 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 32 body language lenguaje corporal A persons posture, facial expressions, gestures, and way of moving. Postura, expresiones faciales, gestos y forma de moverse de una persona. Show Definition

33 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 33 Eye contact Contacto visual Direct visual contact with another persons eyes. Contacto visual directo con los ojos de otra persona. Show Definition

34 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 34 I message Mensaje Yo A statement that allows you to say how you feel and what you think, rather than criticizing someone else. Una declaración que te permite mostrar cómo te sientes y lo que piensas, en vez de criticar a alguien más. Show Definition

35 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 35 tone tono The way a message would sound if it were read aloud. La forma en que un mensaje puede sonar si se lee en voz alta. Show Definition

36 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 36 mixed message mensaje confuso When your words and body language do not communicate the same thing. Cuando tus palabras y tu lenguaje corporal no comunican lo mismo. Show Definition

37 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 37 assertive expresarse con confianza Expressing your ideas and opinions firmly and with confidence. Expresar sus ideas y opiniones con confianza y autoridad. Show Definition

38 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 38 aggressive agresivo Forceful and pushy. Que usa la fuerza y es prepotente. Show Definition

39 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 39 passive pasivo A communication style characterized by keeping opinions to oneself and being vulnerable to the influence of others. Estilo de comunicación caracterizado por mantener las opiniones para uno mismo y ser vulnerable a la influencia de otros. Show Definition

40 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 40 active listening escuchar activamente Concentrating on what is said so you understand and remember it. Concentrarse en lo que se dice para entenderio y recordialo. Show Definition

41 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 41 feedback retroalimentación Occurs when a listener lets a speaker know that he or she is trying to understand the message being delivered. Occurre cuando el que oye deja al que habla saber que él o ella está tratando de entender el mansaje que se está comunicando. Show Definition

42 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 42 interject cultivar Insert a comment or gesture into a discussion. Expresar un comentario o gesto en una plática. Show Definition

43 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 43 text message mensaje de texto A short typed message sent between cellular telephones. Un mensaje corto escrito y enviado entre teléfonos celulares. Show Definition

44 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 44 clarification ccccc To make something clearer with further explanation. Please provide spanish word/translation as this was not in the book. Show Definition

45 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 45 barrier barrera Obstacles. Obstáculos. Show Definition

46 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 46 hinder obstruir Get in the way of. Metarse en el camino de. Show Definition

47 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 47 convey comunicar Express or deliver a message. Expresar o enviar unmensaje. Show Definition

48 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 48 foster promover Encourage a relationship. Formentar una relación. Show Definition

49 Glencoe Managing Life Skills Chapter 4 Communication Skills Chapter 4 Communication Skills 49 End of Chapter 1 The Amazing World of Food End Of Chapter 4


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