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Patient Administration Subspecialty CDR Bob Rahal LCDR Danielle M. Wenzel, MSC, USN Patient Admin Assistant Specialty Leader Navy Medicine, Manpower, Personnel,

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Presentation on theme: "Patient Administration Subspecialty CDR Bob Rahal LCDR Danielle M. Wenzel, MSC, USN Patient Admin Assistant Specialty Leader Navy Medicine, Manpower, Personnel,"— Presentation transcript:

1 Patient Administration Subspecialty CDR Bob Rahal LCDR Danielle M. Wenzel, MSC, USN Patient Admin Assistant Specialty Leader Navy Medicine, Manpower, Personnel, Training and Education Command

2 Specialty Leader CDR Robert Rahal, MSC, USN Assistant Specialty Leader (Interim Specialty Leader) LCDR Danielle Wenzel, MSC, USN Assists detailers Career advice Manning of subspecialty

3 STATUS OF COMMUNITY *Projected

4 PROMOTION Percentage 1 of 2 5 of 8 2 of 4 0 of 0 5 of 7 1 of 2 4 of 7 3 o 5 3 o 4 0 of 1 2 of 4 2 of 2

5 1801 Promotion

6 Patient Administration Subspecialty Subspecialty Code Authorized billets: 66 Training billets: 0 MSC Officers with primary 1801: 80 MSC Officers with secondary or tertiary1801: 104 secondary 48 tertiary PAC students/year: 80 (100)

7 Patient Administration Subspecialty

8 Billet distribution (total = 65)

9 Patient Administration Assignments CONUS MTFs Small/Medium/Teaching Facilities OCONUS MTFs Shipboard Assignments as MAO Fleet Surgical Teams-Recently lost the billets Instructor Billet NAVMED East/West Managed Care Assignments Road Map

10 Years of service Promotion Mentorship Specialty competency Naval Competency Leadership Courses Education Preference Duty Stations Alternate Duty Stations (on and off ramps) Business Acumen ENS LTjg LT LCDR CDR CAPT Choose your mentors Provide Mentorship BMDOCMEDREG/POMI/FMMTC AMDOC Inter Agency Command & Staff Capstone Patient Admin Course Board Cert in Healthcare Mgmt or Admin Professional Activity OIS Flt Hospital C4/Disaster Management Master Degree Any Service War College DUINS/Internship/Director Programs SME: National Professional Assoc Serve on Board Any Capacity Lg/Teaching MTF as DIVO Sm/Med MTF (CONUS or OCONUS) as Dept Head HQ/BUMED or NAVMED MAO Carrier or AMPHIB FST/MRCO CASEVACOfficer/GPMRC NPGS RVU Clinic Mngt Bus Case Analysis Preparing Business Plan Dept Hd Lg or Teaching MTF DFA/OIC Director BUMED PAD Executive Medicine Asst Specialty Leader/Specialty Leader Project Management Financial Management Information Mngt Analytical Decision Making PhD/MD Disaster Management

11 O-5 OIC Senior Operational/ BUMED/HQ Staff Building the Toolbox Lane (Earned outside of PCS orders) Director Large MTF/Senior Operational/BUMED HQ staff Large clinic OIC O-6 MEDCEN DFA XO/Senior Staff MSC All HCA Roadmap AMDOC Active Mentor Interagency/Capstone Active Mentor Specialty Leader (or Asst) PXO PCO CO/Senior Staff Post CO/Policy PCS Billets Lane (Permanent Job/Orders by detailer)

12 DP IPP/HSCP O-1 to O-3 Initial MTF tour During 1st MTF tour: POMI school a must deployment if available PCS Billets Lane (Permanent Job/Orders by detailer) Building the Toolbox Lane (Earned outside of PCS orders) During 2nd MTF tour: Pt. Admin/Fiscal/Supply school a must Professional association Operational tour Recruiting Jr. Staff – EA Non MTF (research) Duins/2 nd MTF tour HQ staff O-4 Follow on DUINS tour DFA/OIC operational/BUMED staff BMDOC Officer within Prof Association MSC All HCA Roadmap DFA/OIC operational/BUMED staff Officer within Prof Association DUINS – Further specialization of HCA in technical filed

13 Community Strengths Diversity of assignments Ability to move in and out of community Only source of formal Navy training in general healthcare administration Foundation for healthcare leadership positions Corporate knowledge

14 Community Concerns Retention of experienced officers for multiple tours in Patient Administration Perception that role has diminished Burnout and stress in Patient Administration positions at MTFs Lack of policy guidance on critical issues Need for better information flow Recent move for general HCA, 01-03

15 Supporting the Community Establishment of PAD Specialty Leader web page (NKO) Annual Patient Administration Training Symposium PEBLO PEB Conference May 2008 Orlando Permanent Specialty Leader identified CDR Robert Rahal, MSC, USN

16 COMMUNITY ENVIRONMENT Mentoring Mostly done by phone and Recruitment Recruited as Health Care Administrators Interview incoming Candidates Retention Difficult to track. MSC’s move in and out of community

17 CONTRIBUTIONS IA Mostly as Medical Regulators Patient Administration Officers in EMF Operational All MAO’s come through PAC Carrier - Patient Admin coded Fleet Surgical Teams National Professional Achievements ACHE Awards Recognized for Operational and Overseas Duty

18 Patient Administration Summary Only HCA subspecialty that deals directly with patients Cradle to Grave Business Huge Customer Service Base Fleet Support and Operational Readiness Wonderful base of information for MSC HCA

19 Current/Continuing Deployments Medical Task Force/Expeditionary Medical Facility-Kuwait Landstuhl Medical Center (PAD) Iraq/Afghanistan Healthcare Infrastructure team Hospital Ships Comfort/Mercy (MRO/PAD) Medical Administration Officers (MAO) onboard Carriers/Gators/FST

20 Patient Administration Thank you! Any Questions?


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