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Mohammad J. Al-Mazeedi. Computer Eng. MBA SSBB CMA DBA Lean Six Sigma Deployment in Kuwait Central Blood Bank.

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Presentation on theme: "Mohammad J. Al-Mazeedi. Computer Eng. MBA SSBB CMA DBA Lean Six Sigma Deployment in Kuwait Central Blood Bank."— Presentation transcript:

1 Mohammad J. Al-Mazeedi. Computer Eng. MBA SSBB CMA DBA Lean Six Sigma Deployment in Kuwait Central Blood Bank

2 Contents Introduction Lean Vs. Six Sigma KCBB Project overview. KCBB Conceptual Module KCBB Six Sigma tools KCBB Future Six Sigma Projects Conclusion

3 Product Lead-Time

4 DISCOVER WASTE. Share the same tools of how to improve Safety and Quality by discover waste and defects, and build a systematic way to eliminate it Look at “3 Real things on every operation: 1- Material Flow 2- Information Flow 3- Work In Process (Both) Be on the look-out for these 3 Major contributors. 1- Overburden/ Overdoing waste caused by how work and task are designed. 2- Unevenness waste caused by poor quality ( process unpredictability) 3- Process methods waste caused by “DOT WIMP”

5 Lean Vs. Six sigma

6 KCBB Project Overview

7 Six Sigma (DMAIC) Attack Method Understand the Problem Form the Team Understand the Process Gather Process Data Analyze the process Identify possible corrective Actions Screen/ Experiment to Select best Action Implement Action Sustain Improvement.

8 KCBB Conceptual module

9 KCBB (RBC) SIPOC

10 HFMEA HFMEA stand for Healthcare Failure Mode and Effects Analysis. It is an analysis of potential failure modes within a system for classification by severity or determination of the effect of failures on the system. It is widely used in manufacturing industries in various phases of the product life cycle and is now increasingly finding use in the service industry. Failure causes are any errors or defects in process, design, or item, especially those that affect the customer, and can be potential or actual

11 KCBB FMEA

12 Pareto Analysis

13 KCBB Case and Effect diagram

14 5 whys Analysis The 5 Whys is a technique used in the Analyze phase of the Six Sigma DMAIC methodology. It's a great Six Sigma tool that doesn't involve data segmentation, hypothesis testing, regression or other advanced statistical tools, and in many cases can be completed without a data collection plan.Analyze phaseDMAIC data segmentationhypothesis testing regressionother advanced statistical toolsdata collection plan

15 THE 5S PRINCIPLES SEIRI – Organization/Sort out SEITON – Orderliness/Systemize SEISO – The Cleaning/Shining SEIKETSU – STANDARDIZE SHITSUKE - Sustain/Discipline

16 5S Example

17 KCBB Process Flow Diagram (PFD)

18 KCBB Design Layout

19 Conclusion Six Sigma concepts and methods enable a healthcare organization to offer improved healthcare services to patients by streamlining business processes. In the healthcare industry, the quality of services rendered depends a lot on human skills, which is often very difficult to measure and control. 6-Sigma is effective as it is based on a comprehensive approach that focuses on improving both human as well as transactional aspects of a process. Although implementing Six Sigma concepts in the healthcare industry is a challenging task, it does help in getting quick results. KCBB Future Lean Six Sigma Projects Outside Laboratory: Donor Lead time & CRM Blood Bank Inventory and Bedside Transfusion Management Inside lab : Layout design (simulation Programs) Equipment's efficiency.

20 Conclusion Six Sigma concepts and methods enable a healthcare organization to offer improved healthcare services to patients by streamlining business processes. In the healthcare industry, the quality of services rendered depends a lot on human skills, which is often very difficult to measure and control. 6-Sigma is effective as it is based on a comprehensive approach that focuses on improving both human as well as transactional aspects of a process. Although implementing Six Sigma concepts in the healthcare industry is a challenging task, it does help in getting quick results. Lean Six Sigma Promise Reduce cycle time. Less waste. Data based decisions. Sustained gains and improvements. Systematic problem solving. Employee motivation. Data analysis before decision making. Team building. Reduction of incidents. Better safety performance. Alignment with strategy vision and values.

21 Conclusion Six Sigma concepts and methods enable a healthcare organization to offer improved healthcare services to patients by streamlining business processes. In the healthcare industry, the quality of services rendered depends a lot on human skills, which is often very difficult to measure and control. 6-Sigma is effective as it is based on a comprehensive approach that focuses on improving both human as well as transactional aspects of a process. Although implementing Six Sigma concepts in the healthcare industry is a challenging task, it does help in getting quick results. Conclusion Six Sigma concepts and methods enable a healthcare organization to offer improved healthcare services to patients by streamlining business processes. In the healthcare industry, the quality of services rendered depends a lot on human skills, which is often very difficult to measure and control. 6-Sigma is effective as it is based on a comprehensive approach that focuses on improving both human as well as transactional aspects of a process. Although implementing Six Sigma concepts in the healthcare industry is a challenging task, it does help in getting quick results.

22 Thank You

23 Lean Tools

24 Six sigma Tools Tool NameDMAIC Affinity DiagramXX BrainstormingXX Cause-and-Effect DiagramsX Control ChartsXXXX Data Collection FormsXXXX Design of Experiment (DOE)XX Flow DiagramXXXXX FMEAX Hypothesis testX Pareto ChartsXXX Planning tools (Gantt Chart & Planning Grid)X Quality control Process chartX SamplingXXXX SIPOCX StandardizationX Voice of Customer (VOC)X


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