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1 ०४ / ०१ / २०१४, मेटा नाशिक, HoW-eJEE-2 nd Batch.

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Presentation on theme: "1 ०४ / ०१ / २०१४, मेटा नाशिक, HoW-eJEE-2 nd Batch."— Presentation transcript:

1 1 ०४ / ०१ / २०१४, मेटा नाशिक, HoW-eJEE-2 nd Batch

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3 3 संस्थात्मक रचनेमधील सक्षम अधिकाऱ्यांमार्फत लोक सहभागातुन सार्वजनिक साधन सामुग्रीचे नियंत्रण व व्यवस्थापन करुन समाज विकासाचे कार्य करण्यासाठी स्विकारलेली यंत्रणा  UNDP defines Governance as  Legality ( वैधता ):- the rules of the political system to solve conflicts between actors and adopt decision  Legitimacy ( कायदेशीर ):- proper functioning of institutions and their acceptance by the public  Participation ( लोकसहभाग ):- used to invoke the efficacy of government and the achievement of consensus by democratic means

4 4 Good Governance Accountable Effective Responsive Equitable Efficient Participatory Less Governance is good governance…

5 5  शासनाचे प्रमुख तीन कर्तव्ये -  कायदे / नियम / धोरण व अंमलबजावणी.  प्रशासनावर नियंत्रण.  आवश्यक सेवा  ICT मुळे खाजगी क्षेत्रांच्या सेवा पुरविण्यामध्ये आमुलाग्र परीवर्तन.  शासकीय सेवा नागरिकांना माफक दरामध्ये त्यांच्या नजिकच्या ठिकाणी उपलब्ध करुन देण्यासाठी ई - प्रशासन प्रकल्प  यामुळे प्रशासनावरील कामाचा ताण कमी होऊन कार्यक्षम, पारदर्शक आणि प्रभावी कार्यप्रणाली झाल्याने नागरीकांना चांगल्या प्रतीची सेवा

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9 9  Real Time Flood Forecasting  एकात्मिक जल आराखडा  ई - जलसेवा प्रकल्प  व्हिडिओ कॉन्फरन्स यंत्रणा  Vision 2020

10 10 Jungle No defined TerritoryOverlapping AreasDisputes & Clash Zoo Defined TerritoryNo OverlapsNo Co-ordination Circus Co-ordinated mixed territory Managed OverlapsNeed Good Manager

11 11 Jungle No defined Territory Overlapping Areas Disputes & Clash Zoo Defined Territory No Overlaps No Co-ordination Circus Co-ordinated mixed territory Managed Overlaps Need Good Manager Private Organization Government Organization Ideal Organization

12 12 A theory of Human Motivation (1943) आत्मविष्कार (Self Actualization) ( स्वत : ची व जगाची सकारात्मक ओळख ) आत्मविष्कार (Self Actualization) ( स्वत : ची व जगाची सकारात्मक ओळख ) प्रतिष्टा आणि आदर (Esteem Needs) ( आपल्याला स्वत : बद्दल व दुसऱ्यांना आपल्याबद्दल ) प्रतिष्टा आणि आदर (Esteem Needs) ( आपल्याला स्वत : बद्दल व दुसऱ्यांना आपल्याबद्दल ) सहवास व प्रेम (Belongingness & Love) ( कुटुंब, मित्र, संस्था, धर्म, पंथ ) सहवास व प्रेम (Belongingness & Love) ( कुटुंब, मित्र, संस्था, धर्म, पंथ ) सुरक्षितता (Safety) ( घर, नोकरी, पैसा ) शारिरिक गरजा (Physiological Needs) ( अन्न, पाणी, ऑक्सीजन, झोप इ.)

13 13 From Fat, complacent organization From Bureaucracy From Extremely tight culture From Officer Centric From We know everything From Mistrust, fear From Hierarchical Organisation From Confrontation From Procedure, Rule Driven From Local Standards From Conservative, Inflexible To Slender, Alert organization To Openness To Ability to change, move and adapt To Citizen Centric To Learning Organisation To Trust, Confidence To Team Work based organisation To Co-ordination To Consultation, participation driven To International Standards To Innovative & flexible

14 14 Informed Citizen Socio-Political Environment Technological Improvements Competition Engineer External Forces Internal Forces

15 15 Implementatio n of Change Re-freezing Development and Initiation of Change Changing Realization of Need for Change Ur-freezing Forces External Internal

16 16  दि. 7~11 Oct 2013 दरम्यान पुणे येथे NISG च्या सहाय्याने विशेष कार्यशाळा आयोजित  देशातील जलक्षेत्रातील हा पहिलाच प्रयोग  १३ कार्यपध्दती यासाठी निवडण्यात आल्या.  ४० निवडक अभियंत्यांच्या माध्यमातुन As Is & To Be कार्यपध्दत निश्चित करण्याचे ध्येय  Periodical Activity

17 17 1) Land Acquisition 2) Rehabilitation 3) Estimate Preparation and Draft Tender Papers 4) Contract Management 5) Maintenance of Water Resources Projects 6) Water Release Schedule, Recovery of Water Charges 7) Mechanical Organization 8) Electrical Organization 9) Design Process 10) Hydro Power Projects 11) Portal of MWRD 12) GIS Integration through MRSAC

18 18 BPR is fundamental rethinking & radical redesign of business processes to achieve dramatic improvements in critical measures of performance, such as cost, quality, service and speed -Michael Hammer and James Champy (1993) fundamental rethinking radical redesign Dramatic improvements

19 19  BPR संकल्पनेचा शासकीय कार्यपध्दतीमध्ये वापर म्हणजेच Government Process Re-engineering (GPR)  Re-engineered कार्यपध्दती ICT च्या सहाय्याने राबविणे  GPR म्हणजे सद्यस्थितीतील अकार्यक्षम कार्यपध्दतीचे संगणकीकरण नाही.  GPR म्हणजे downsizing – doing less with less नाही  GPR मार्फत सर्व stakeholders यांना फायदा

20 20  Application of BPR concepts for radical improvements in Government processes is Government Process Re-engineering (GPR)  GPR does only mean automation of existing ineffective processes, rather it is redesigning processes.  GPR does not mean sophisticated computerization of obsolete processes  GPR does not mean playing with organization structures, rather it takes in to account the roles and responsibilities.  GPR yields better results for stakeholders.

21 21  Problem Statement:-  आपण सध्या २१ व्या शतकात प्रशासन चालवत आहोत  परंतु हे प्रशासन १९ व्या शतकात निर्माण केले होते  ज्या २० व्या शतकापर्यंत ठिक होत्या, पण आता नाही...  Vision & Objective:-  २१ व्या शतकातील जलसंपदा विभागाचे प्रशासनाचे परीवर्तन सु - प्रशासनामध्ये करणे

22 22  कार्यप्रणाली सुटसुटीत, सोपी, कार्यक्षम व जलद होऊन शासकीय कामकाज सर्वसामान्य नागरिकांच्या हिताचे होणार  अनावश्यक विलंब टाळला जाणार  अधिकारांचे विकेंद्रीकरण व बळकटीकरण उदा : का. अ. यांचे अंदाजपत्रक मंजुरीचे अधिकार  पुन्हा - पुन्हा माहिती भरायची आवश्यकता नाही  विहित कालावधीमध्ये प्रकरणे निकाली निघणार  राज्यातील सर्व प्रस्तावांमध्ये समानता.  आवश्यक ठिकाणी System Generated Alerts

23 23 CitizensBusinessesPublic administration  Accessibility  Ease of use  Cost-effectiveness  Empowers employees  Confidentiality  Privacy  Resource rationalisation  Value for money  Reduced admin burden  Transparency  Trustworthiness  Economic growth  Productivity  Continuity & stability  Easy to use

24 24  Quality Initiatives > continuous improvement  Six Sigma & TQM  GPR > radical redesign or transformation  Big Bang approach

25 25  Problem Statement:-  आपण सध्या २१ व्या शतकात प्रशासन चालवत आहोत  परंतु हे प्रशासन १९ व्या शतकात निर्माण केले होते  ज्या २० व्या शतकापर्यंत ठिक होत्या, पण आता नाही...  Vision & Objective:-  २१ व्या शतकातील जलसंपदा विभागाचे प्रशासनाचे परीवर्तन सु - प्रशासनामध्ये करणे

26 26 Problem Identification & Definition Define Vision & Objective of GPR Process Study & Documentation Process Analysis Process Re- engineering & Defining To Be Processes Process Implementation & Validation

27 27 Problem Identification & Definition Define Vision & Objective of GPR Process Study & Documentat ion Process Analysis Process Re- engineering & Defining To Be Processes Process Implementa tion & Validation

28 28 Formation of Groups of domain experts GPR Workshop Identification of top 10 Processes Collection of Reference documents Process Mapping Validation by Stakeholders AS IS Process Root Cause Analysis Study Process Complexity VA/NVA, Time Calculations Redundant Activities Data Entry Points Delay Calculation Brainstorming with Stakeholders Analysis Remove redundancy & duplicates Remove inefficiency & bottlenecks Remove NVA Use of ICT Change of roles Automation & Outsourcing Legal & Regulatory changes To Be Process

29 29  Process Mapping is the process of documenting various aspects of Government processes with the intention of developing a correct understanding of how things happen “actually”.  The flow of process, including its actors is mapped and resources utilization is calculated at each activity.  As Is Mapping and To Be Mapping are two important Steps.

30 30 1) Phase / which process group the current process belongs to (name of Process) 2) Standards / Policies and Templates (Acts, Rules, Manuals, GR etc) 3) Players involved in the Process (CE, SE, EE etc) 4) Actual Process Flow (Movement)

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32 32  What constitutes process analysis?  Measuring process efficiency – Value Adding/ Non-Value Adding activities (VA & NVA) > Eliminate NVA  Identifying process complexity – Data Entry Points (DEPs) / Hand off Points (HOPs) etc > Single Data Entry through ICT & Minimum Hands off.  Hands On Time (HOT) vs. Turn Around Time (TAT) analysis > Minimize both through ICT.

33 Transformation Eliminate Simplify Automate Base on Trust Integrate Join Up Legislate Transforming Process Multiple Channels 24x7 Access Common Service Centres Mobile Self-Service Licensed Intermediaries Transforming Channels Enterprise Architecture Standards Unified Databases Unified Networks SOA Portals Using Technology Training Change Management CRM skills Consultation Empowerment Education Awareness Transforming People

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35 35 1. As Is mapping of all groups is completed (60 sub- processes) 2. Validation of As Is process Maps of following groups is completed- 1. Land Acquisition 2. Mechanical Organization 3. Training 3. Analysis and To Be mapping of above group is under process.

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37 37 As Is Mapping by Group Completed Validation of As Is Maps of rest 7 Groups June-2014 Process Analysis & To Be Maps July 2014 Validation of To Be Maps Aug 2014 Approval of MWRD Sept 2014 Implementation through eJalseva V2 Dec-2014

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40 40  Groups for GPR Groups for GPR  GPR Process Maps GPR Process Maps  See all maps at:

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