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GLOBAL DIVERSITY AND INCLUSION BENCHMARKS: STANDARDS FOR ORGANIZATIONS AROUND THE WORLD By Julie O’Mara, Alan Richter, and 80 Expert Panelists © O’Mara.

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Presentation on theme: "GLOBAL DIVERSITY AND INCLUSION BENCHMARKS: STANDARDS FOR ORGANIZATIONS AROUND THE WORLD By Julie O’Mara, Alan Richter, and 80 Expert Panelists © O’Mara."— Presentation transcript:

1 GLOBAL DIVERSITY AND INCLUSION BENCHMARKS: STANDARDS FOR ORGANIZATIONS AROUND THE WORLD By Julie O’Mara, Alan Richter, and 80 Expert Panelists © O’Mara and Richter, 2014

2 Helping to ensure that diversity and inclusion work is done at the highest quality level possible

3 Diversity Definition The variety of differences and similarities / dimensions among people, such as: GenderRace/ethnicity Tribal/indigenous originsAge CultureGeneration ReligionClass/caste LanguageEducation GeographyNationality DisabilitySexual orientation Work styleWork experience Job role and functionThinking style Personality type

4 Inclusion Definition How diversity is leveraged to create a fair, equitable, healthy, and high-performing organization or community where all individuals -- are respected, -- feel engaged and motivated, -- and their contributions toward meeting organizational and societal goals are valued.

5 Global Definition and Scope These Benchmarks apply to all organizations around the world. They are not limited to multinational organizations that work internationally. They are not specific to a country, culture, D&I approach, sector, industry, or size of organization.

6 GDIB Sponsor: The Diversity Collegium Think Tank of practitioners, scholars, and leaders Mission: To advance the field of D&I through dialogues, symposia, research, and publications.

7 A Comprehensive Tool “The Diversity Collegium is particularly pleased to sponsor the GDIB because it is one of the first comprehensive tools to explain what creating inclusive systems and managing diversity entails. We appreciate that the tool represents the best thinking of 80 experts around the world.” “Extremely significant is that it is free for anyone to use.”

8 Research / Expert Panelists GDIB represents the collective viewpoints of the Expert Panelists. Selected by the authors from recommendations based on criteria of breadth and depth in D&I. Practitioners, scholars, authors from a variety of diversity dimensions, backgrounds, and areas of expertise. Research process involved several rounds of review and analysis.

9 D&I Conceptual Frameworks 1)Social Justice / Social Cohesion / Fairness and Equity / Overcoming Oppression 2)Cultural Competence / Multiculturalism / Interculturalism 3)Organization Development / Strategic Diversity Management 4)Legal and Compliance 5)Social Responsibility

10 A benchmark is: An organizational standard of performance, Usually stated as an end result or outcome. Benchmarking helps people in organizations achieve high-quality results or aspirations.

11 5 Benchmarks at 100% Level in Leadership and Accountability Category 2: LEADERSHIP AND ACCOUNTABILITY 100% level  Management performance, pay, bonuses, and promotions are tied to a variety of D&I indicators. Leaders are accountable for implementing the D&I strategy in all areas of the organization.  Senior leaders are seen as change agents and role models and inspire others to take individual responsibility and become role models themselves. They routinely discuss the importance of D&I as a core organizational strategy, and provide consistent, visible leadership.

12 5 Benchmarks … (continued)  Leaders and board members publicly support diversity-related initiatives, even if they are perceived to be controversial.  Leaders and board members understand that the work of D&I is systemic and designed to strengthen the organization’s culture. They are fully committed to the organization’s D&I work.  In surveys, a large majority of employees across a range of diversity dimensions rate their leaders as treating them fairly and inclusively.

13 More Benchmark Examples Category 1: D&I VISION, STRATEGY, AND BUSINESS CASE At 50%  D&I individual behaviors and expectations that help achieve the strategy are known by all employees. Category 4: RECRUITMENT, DEVELOPMENT, AND ADVANCEMENT At 75%  Recruitment includes advertising on diversity-focused career websites, using social media, and networking with internal and external diversity groups.

14 More Benchmark Examples (contd.) Category 9: D&I COMMUNICATONS At 100%  Annual reports objectively cover progress on reaching D&I vision and goals. Category 11: PRODUCTS AND SERVICE DEVELOPMENT At 75%  The organization leverages diverse teams knowing that it will greatly improve the quality and innovation of products and services.

15 GDIB Model

16 13 Categories in Four Groups  Assessment, Measurement, and Research  D&I Communications  Recruitment, Development, and Advancement  Benefits, Work-Life, and Flexibility  Job Design, Classification, and Compensation  D&I Education and Training Internal  D&I Vision, Strategy, and Business Case  Leadership and Accountability  Infrastructure and Implementation Foundation  Community, Government Relations, and Social Responsibility  Products and Services Development  Marketing, Sales, Distribution, and Customer Service  Supplier Diversity External Bridging

17 The Levels Each Category has Benchmarks in 5 levels: 0%D&I work not done 25% Compliance mindset 50%Beginning programs 75%Seeing D&I systemically / a robust approach 100%Current best practices

18 Uses of Benchmarks in Your Organization:  To set and stretch standards  To assess the current state of D&I  To engage employees  To determine short-term and long-term goals  To measure progress  To assist in hiring D&I staff & consultants

19 Use and Permissions Global Diversity and Inclusion Benchmarks (GDIB) is distributed as a PDF document. Permission to use this tool will be granted at no cost by signing an agreement with the authors. To download the GDIB, for the Permissions Agreement, and additional tools and resources, go to: www.diversitycollegium.org Julie O’MaraAlan Richter + 1-702-541-8920+ 1-212-724-2833 julie@omaraassoc.comalanrichter@qedconsulting.com www.omaraassoc.comwww.qedconsulting.com


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