1. Patrick Herron VP – Product Management

2. Confidential and Proprietary. Subject to Non-Disclosure Agreement.

4. Key Metrics 22.2 Million Students 1.1 Million Teachers 1.9 Million University Staff Total IT spend ~ $20.4 Billion (2011) K–12: $9.9 Billion Higher Education: $10.45 Billion (Sources: Center for Digital Education, White House, FCC, Xplana) Mobile device penetration is greater than 90% among students and faculty members eLearning environment spend increasing 4

5. Confidential and Proprietary. Subject to Non-Disclosure Agreement. 5 Constraints Legacy technologies throughout campus require IT support and maintenance to be functional IT budget constraints limit new technology acquisition Student safety is a high priority, but costly using traditional security and law enforcement Distributed classrooms/campus environment Opportunity In-house IT and key decision-makers, comfortable exploring alternative (open source options, cloud- based services, etc.) BYOD for students, teachers and staff is the norm

6. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Advanced PBX/phone system features (sim ring, find me/follow me, custom call routing, auto attendant) Unified Messaging – IM, Presence and voice-to-email Audio/Web and Video Collaboration Distance learning Staff meetings Desktop sharing Multi-classroom communications Call Center solutions IT Helpdesks Alumni campaigns Student Registrations 6

7. Confidential and Proprietary. Subject to Non-Disclosure Agreement. The Schools and Libraries program, also known as the E-rate program, makes telecommunications and information services more affordable for schools and libraries in America. Mandated by Congress in 1996 and implemented by the Federal Communications Commission in 1997, the E-rate provides discounted telecommunications, Internet access and internal connections to eligible schools and libraries, funded by the Universal Service Fund (USF). Objective: To provide connectivity to school buildings and libraries by wiring classrooms and connecting buildings to each other and the Internet. Funding of $4.9 Billion in 2013 7

8. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Hosted services for school systems PBX services Receptionist/Front office Hunt Groups Dial Plans Auto attendant Mobility integration Audio/Video Conferencing Parent/Teacher communications IM & Presence Web Collaboration Call Center solutions Emergency Notifications Handsets (Priority 2) E-Rate Eligible Priority 1 SolutionsE-Rate Non-Eligible Solutions 8

9. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Custom Calling Services Call Waiting Call Transfer Call Return Call Forwarding Always Call Forwarding Busy Call Forwarding Selective Last Number Redial Automatic Hold/Retrieve Busy Lamp Field N-way call Speed Dial Call Notify Directed Call Pick up Directed Call Pick up with Barge-In Music on Hold Pre-Alerting announcement Selective call acceptance/rejection Shared Call Appearance Custom Calling Group Services Incoming /Outgoing Calling Plan LDAP integration Hunt Group Call Park Call Pickup Group Paging Custom Ringback Group Enhanced Outgoing Calling Plan Instant Group Call Mobility Support Mobile Link client Multiple Call Arrangement Outlook Integration Sequential Ring Simultaneous Ring Personal Fax Service Inbound Fax service Emergency 911 Service Network Service (Service Center Routing) Unified Messaging Voice Messaging Fax Messaging Message Waiting Indicator 9

11. Confidential and Proprietary. Subject to Non-Disclosure Agreement. 2013 ($USD Millions) Total = $80.9 billion Down from $82,382.0 (in 2012) 11 Hardware IT Services Software

12. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Nearly 90,000 government entities, including county and city level Characteristically, more like a commercial market than the federal government market State and local government spending on information goods and services is projected to grow at a 3.3% rate between now and 2019 State and local government spending increasing to $30 billion from $25 billion by 2019 When asked about 2014 budgets, 31% of city and county CIOs expected increases, with 60% anticipating their budgets to remain steady (Deltek and PTI) When it comes to the cloud, 37% reported a reluctance to use it, and another 41% reported they are only in an experimenting phase (Deltek and PTI) 12

13. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Reduce costs Cloud communications solution Fixed monthly costs without maintenance fees Reduce number of vendors/suppliers Unified Messaging to address Distributed and mobile workforce Real-time events and emergency response Collaboration tools to improve communications Government workers Citizen Engagement Community access via audio/video conferencing and web meetings 13

15. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Total U.S. healthcare expenditures were estimated to be $2.9 trillion in 2013, and are projected to soar to $3.4 trillion in 2016 The healthcare market in the U.S. in 2013 included: Hospital Care ($929 billion) Physician and Clinical Services ($588.8 billion) Dental services ($116.6 billion) Prescription drugs ($262.3 billion) Nursing homes and home health ($238.6 billion) Registered U.S. hospitals totaled 5,724 properties in 2011, according to an American Hospital Association survey, containing 924,333 beds serving 36.5 million admitted patients during the year 15

16. Confidential and Proprietary. Subject to Non-Disclosure Agreement. PHYSICIAN PRODUCTIVITY IMPROVEMENTS: 1.MAXIMIZE Capacity/Patient volumes Face time with patient 2.MANAGE call volumes 100-200 calls/physician/day 30% calls are repeats  existing patients 3.MINIMIZE operational costs PHYSICIAN PRODUCTIVITY IMPROVEMENTS: 1.MAXIMIZE Capacity/Patient volumes Face time with patient 2.MANAGE call volumes 100-200 calls/physician/day 30% calls are repeats  existing patients 3.MINIMIZE operational costs 16 Cost per Appointment

17. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Costs for Medicaid are growing rapidly The pharmaceuticals industry faces a number of challenges: Pharmaceutical costs have created a backlash among health consumers and payors Patents for money-making, blockbuster drugs are expiring at a rapid rate, increasing competition from makers of generic drugs Pharmaceutical makers are slashing staff and reducing research and development, while acquiring small, innovative biotech companies Employers large and small are straining under the financial burden of healthcare coverage expenses for employees and retirees. Physicians, hospitals, medical device makers and pharmaceutical manufacturers face daunting pressure from litigation and claims regarding malpractice, resulting in high insurance premiums 17

18. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Simple-to-use, reliable communication systems No re-training required No equipment to maintain To enhance efficiency and reduce overhead Increase patient volume and attract new patients Manage timely access to Physicians and staff Deliver better service, and be able to track patient care outcomes Reduce risks to the practice, hospital or pharmacy by improving information access, accuracy and application 18

19. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Simple-to-deploy Communications systems Centralized administrations Flexible configurations to meet site-specific needs Scalable solutions to meet growth objectives Ability to integrate northbound to Practice Management and Electronic Health Record systems Detailed call analytics 19

20. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Enhanced mobility for doctors, nurses and other healthcare professionals Improved collaboration and productivity across dispersed teams Improved accuracy and acceleration in decision-making Improved accuracy and application of information Improved work/life balance and general welfare Reduced costs for patient care and operations 20

22. Confidential and Proprietary. Subject to Non-Disclosure Agreement. U.S. bank branch count at 93,000 (SNL Financial) Banks will spend 4.2% more on technology in 2014 than tin 2013, (IDC) IT spend in financial services globally will exceed $430 billion in 2014, and surpass $500 billion by 2020 North American banks will increase their IT spending by 4.8% to $59.3 billion (Ovum) 77% of the banks polled in 2013 are increasing investment in innovation, compared to 13% in 2009 Retail banks around the world are increasingly investing in innovation as a means of generating revenue and controlling costs 22

23. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Building Organizational Agility while supporting growth and strengthening infrastructure Improving Capital Efficiency and Reporting Acclimating to new Regulations and Oversight Differentiating the Customer Experience Specialization and Consolidation 23

24. Confidential and Proprietary. Subject to Non-Disclosure Agreement. 24 6 Focus Areas Competition and Markets Clients and Products Governance, Risk and Compliance Financial Management Organizational Effectiveness Technology Dynamics

25. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Advanced business phone system with: Simultaneous ringing, find me/follow me Push/Pull calls for improved mobility Advance hunt group Call center features Unified Messaging to reduce/eliminate email/voice mag tag Presence to know who is available and how best to reach them Improve workgroup communications through: Audio/video conferencing Web meetings Desktop Sharing 25

27. Confidential and Proprietary. Subject to Non-Disclosure Agreement. 27

28. Confidential and Proprietary. Subject to Non-Disclosure Agreement. 28 “Solo and two-attorney firms were the least efficient segments, billing just 60% of their time.” Lexis-Nexis Billable Hours Survey Report

29. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Increase firm efficiency and productivity Communications Enabled Business Platform Unified Messaging Call Recording Mobility Collaboration Audio Conferencing Video Conferencing Web Meeting 29

30. Confidential and Proprietary. Subject to Non-Disclosure Agreement. Thank You Patrick Herron pherron@anpi.com 319-313-5252@anpi.com 30