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MagiQ Enterprise Case Study: The Torres Shire. Introductions  Terry Pascoe  Debbie Glyde  Michael Craig Presenting an Alternative.

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Presentation on theme: "MagiQ Enterprise Case Study: The Torres Shire. Introductions  Terry Pascoe  Debbie Glyde  Michael Craig Presenting an Alternative."— Presentation transcript:

1 MagiQ Enterprise Case Study: The Torres Shire

2 Introductions  Terry Pascoe  Debbie Glyde  Michael Craig Presenting an Alternative

3 The Status Quo

4 The Alternative

5 We believe a little bit of MagiQ can offer a highly attractive and effective alternative.

6 NCS Chameleon  Software and services business  Formed following merger between NCS Software and Chameleon Technology  More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US Significant software and services business across the ANZ Region

7 NCS Chameleon  Privately owned mid size Australian and NZ corporation  Highly profitable, stable and conservatively managed business  30 year history  Group revenue >$18million Significant software and services business across the ANZ Region

8 NCS Chameleon  Experienced team of 80 staff  Deep industry experience and knowledge  Long term staff commitment  Offices in Melbourne, Auckland, Christchurch and Napier We provide dedicated local support and product development

9 Key Markets Local GovernmentEducationHealth & Community Retail Not for ProfitUtilities & InfrastructureProfessional Services State Government More than 320 Customers across Australia, New Zealand, South Pacific, the UK and the US

10 Customers  320 Customers  130 Councils across the ANZ region  98 Health & Aged Care organisations  Growing education, commercial and not-for-profit client base

11 Local Government Customers  130 Councils across ANZ using our software and services  99 Councils in Australia MagiQ Performance budgeting  31 Councils in New Zealand  46% market share Developing and supporting software for local government for more than 30 years

12 Australian Enterprise Customers  Torres Shire Council, QLD  Northern Grampians Shire Council, VIC

13 Torres Shire Council  Queensland’s northern most local authority  Mainstream Australian Council that abuts an international border  Population 4,600  Annual revenue $28.7m  Staff 155

14 The Challenge  Council had identified our existing software was not suitable for Council’s size and nature  In 2013 we went to market for a replacement  Key requirements  Service and support  Ease of use  Web based  Cost effectiveness

15 The Solution  Benefits for Council:  Easy to use and implement  Fully web based solution able to be delivered via Managed Service  Flexible on-site support model  Strong history working with remote customers  Easy to use reporting

16 Where are we today?  Commenced MAGIQ implementation in April 2014  All key modules live 1 st July - within 3 months  MagiQ Performance budgeting implementing  Continuous improvement - tweaking

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18  Core business management system  Over 50 modules of software  Fully integrated suite of software  Enterprise wide reporting  Fully web based MagiQ Enterprise Allowing you to work with a single, trusted supplier

19 MagiQ Enterprise Systems  Finance and accounting  Regulatory, rating and property  Works and Service management  HR & Payroll  Enterprise reporting  Online self-service system Comprehensive, easy to use business systems

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21 Anywhere, anytime

22 Any device

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24 Summary  Technology change  Shrinkage in the competitive landscape  Lack of appropriate product solutions  Poor quality delivery We provide an excellent alternative

25 NCS Chameleon is a business built on a foundation of honesty, trust and integrity as demonstrated by our many long term customer relationships and the longevity of our staff commitment. “ “ John Benson Founder, 2014


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