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Microsoft e-Government Strategy & Best Practices Milan Dragic Practice Manager Public Sector Microsoft Consulting Services CEE HQ

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Presentation on theme: "Microsoft e-Government Strategy & Best Practices Milan Dragic Practice Manager Public Sector Microsoft Consulting Services CEE HQ"— Presentation transcript:

1 Microsoft e-Government Strategy & Best Practices Milan Dragic Practice Manager Public Sector Microsoft Consulting Services CEE HQ milan.dragic@microsoft.com

2 Pain Points Multi-channel access Unsustainable compliance burden Fraudulent claims to benefits IT project failures Official records and archives Tax base protection Whole-of- government service delivery Budgeting and reporting Privacy Security Defensible decision making Intergenerational budget planning How to measure policy effectiveness Risk management Identity Management DocumentManagement

3 Vision Statement Key Themes Transform government Reduce the cost burden Change programs Governance and transparency Globalization Enable Government Transformation through Technology to Deliver Improved Outcomes to Consumers of Government Services and Realize Superior Economic Performance

4 Announcing the Strategy

5 Connected Government Strategy LowHigh Sophistication High Transformation Revolution Interaction Presence Transaction Benefits Service delivery through partnership with private sector Seamless integration of services across agencies Support financial and legal transactions Interact with databases and/or staff Delivery of public information Phases of Digital Government Presence Level 1 Application Templates Level 2 Integrated Applications Level 3 Interoperability Architecture Connected Government Framework

6 Networking Data Management UNIX Systems Integration XML Web Services Industry Standards Languages Applications Identity Legacy Hosts Connected Systems “Building software that is interoperable by design” “72% of IT decision makers ranked Microsoft No. 1 in interoperability“ Bill Gates Executive e-mail Feb 3, 2005,

7 Connecting… citizens…business…communities…governments… through services …where ever they are

8 Connected Government Framework Components Blueprint Generic and scenario-specific recommendations illustrating how to design, develop, deploy, and operate an architecturally sound interoperability infrastructure Deep technical guidance based on real-world experience. Created, reviewed, and approved by Microsoft architects, engineering teams, consultants, product support engineers, partners and customers Thoroughly engineered and tested recommendations that can be followed with confidence.

9 Connected Government Framework Components Building Blocks Reference implementations of elements of the CGF conceptual architecture Highlight particular aspects of design characteristics, and illustrate the use of Microsoft technology in specific scenarios. Reusable subsystem designs that address common technical challenges across a wide range of scenarios. Reference implementations to accelerate development. Created by Partners and Customers Identity & Access - Messaging & Web Services - Process Orchestration – Integration – Management Developer

10 Seamless Service Capabilities Fabric of loosely coupled systems, services, devices, applications, data…

11 Grasping the challenge of diversity of function

12 Mapping the Microsoft stack Platform Building Blocks & TechNet Social Work Management Information Systems Process & Orchestration Building Blocks Integration Building Blocks Customer Care Framework Planning Recreation Budgeting Systems Taxation Asset Management Application Templates - MBS - Partner Solutions Accelerators & Partner Solutions Office Accelerators Templates (small) CGF & CCF

13 Fueling Partner Growth 1.5 million jobs in EMEA Microsoft 35,000 in Consulting & Integration 40,000 with HardwareVendors 2,000 in TrainingCenters 51,000 with ApplicationVendors 400,000Developers 1,300,000Resellers 12,000DirectEmployees 205,000 in ProfessionalServices

14 56% 35% 44% 55% 58% 62% 65% 64% “Which one platform will be used for the majority of your development work in 2004?” 44% Overall 65% Utilities & Telecom 56% Finance & Insurance 45% Manufacturing 42% Retail & Wholesale Trade 38% Media, Entertainment and Leisure Source: Forrester, May 2004 35% Public Sector 36% Business Services J2EE

15 Our Executive Briefing Center Featured Solutions… e-Government: Digital Identity Portals/Government Gateways Land Registration/Cadastre eProcurement Records & Case Management, Workflow/Integrated Justice eCustomseTaxeVoting Postal (CRM; RFID)

16 … Coming From EMEA origin SIs & ISVs playing globally: Capgemini Atos Origin Siemens Business Services, Thalès GemplusMeridio Global SIs & ISVs AccentureHPBearingPointEDSGetronicsESRI Regional SIs EstartaUnilog…

17 Public-Private Partnerships (PPP) – joint investments in high risk, high innovative Government Gateway projects: Romania http://www.e-guvernare.ro http://www.e-guvernare.ro World Top eGovt project award at WSIS 2003 Slovak Republic http://www.obcan.sk http://www.obcan.sk Czech Republic http://portal.gov.cz/ Project of the year 2003 award at INVEX Poland Regions Malopolska and Severne Podlesie Bulgar i a http://egateway.government.bg/ National Portal Government Gateway’s based on the UK Gateway model/code

18 © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.


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