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WordPress and Government Stephen Cronin 6 November 2011 WordCamp Gold Coast.

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Presentation on theme: "WordPress and Government Stephen Cronin 6 November 2011 WordCamp Gold Coast."— Presentation transcript:

1 WordPress and Government Stephen Cronin 6 November 2011 WordCamp Gold Coast

2 Long Rambling Introduction My two worlds: – WordPress development – Government web management Bringing the two together Worlds collide: high priorty WordPress project People keen to talk about WP and Govt Some success, but many challenges WordPress and GovernmentPage 2Stephen Cronin, WordCamp Gold Coast 2011

3 The Compulsory Disclaimer Before I get too far… I'm here today representing myself. I work for the Queensland Government, but I in no way represent them here today. My views are entirely my own and not those of QLD Gov. May differ from government elsewhere And now with that out of the way… WordPress and GovernmentPage 3Stephen Cronin, WordCamp Gold Coast 2011

4 Successes Successes help frame the challenges In 2008, Mark Jaquith listed: But what’s happened since then? WordPress and GovernmentPage 4Stephen Cronin, WordCamp Gold Coast 2011

5 Successes – The Showcase The Showcase list 22 sites under Government WordPress and GovernmentPage 5Stephen Cronin, WordCamp Gold Coast 2011

6 Successes – UK Trend towards the greater use of WordPress The Government Digital Service Alpha.gov.uk blog (but not main site) The Civil Service site relaunched in WordPress Word Up Whitehall British Prime Minister’s site since WordPress and GovernmentPage 6Stephen Cronin, WordCamp Gold Coast 2011

7 Successes - US Federal Communications Commission (FCC) – Released plugins back to the community – WP Document Revisions plugin also related Library of Congress, but only the blogs Others: – The City of Albert Lea – Administrative Conference of the United States WordPress and GovernmentPage 7Stephen Cronin, WordCamp Gold Coast 2011

8 Successes - Australia Federal level: govspace which hosts blogs and other websites on behalf of agencies Queensland: Nothing…. – Survey of all departments: None using WordPress – WordPress not even on the radar – Some partnership sites Except for the one I’m working on now… There should be more!! WordPress and GovernmentPage 8Stephen Cronin, WordCamp Gold Coast 2011

9 Challenges - Conservative ICT Government ICT is conservative by nature IE6 – Still in use – WordPress Admin doesn’t work properly – Posts in Twenty Eleven theme blank? Social media Change management & security WordPress and GovernmentPage 9Stephen Cronin, WordCamp Gold Coast 2011

10 Challenges - Change Management Change = risk General model for change / testing: – DEV -> TEST -> PROD – Planning, including test and roll back plans – Change Advisory Board (CAB) approval – Communicate potential outages Required for all changes (even 1 click updates) Security WordPress and GovernmentPage 10Stephen Cronin, WordCamp Gold Coast 2011

11 Challenges - ICT View of WordPress Plugin code quality Update frequency One click upgrade Update immediately for security Automatic updates Not all doom and gloom WordPress and GovernmentPage 11Stephen Cronin, WordCamp Gold Coast 2011

12 Types of Government Websites Campaign website: – Promoting an initiative, short life span Blogs: – Expect to see more of these in the future Specific purpose: – doing something different, specific purpose Enterprise website: – The huge complex informational website WordPress and GovernmentPage 12Stephen Cronin, WordCamp Gold Coast 2011

13 Enterprise Level Websites Picture of an enterprise level website: – Anywhere from 3,000 to 10,000 pages – Anywhere from 3 to 7 levels deep – Several hundred distributed authors – Complex workflows, up to 5 levels of approval How well does WordPress fit this type of site? It’s not about traffic, it’s about complexity The WordPress as CMS debate… WordPress and GovernmentPage 13Stephen Cronin, WordCamp Gold Coast 2011

14 Challenges – Enterprise Websites Functionality: – Search – Workflow! – User permissions – Managing 10,000 pages Terminology: Custom What Types? There’s a plugin for that Enterprise level support WordPress and GovernmentPage 14Stephen Cronin, WordCamp Gold Coast 2011

15 Challenges - Selection Process Depends on the project Large sites require formal selection process: – Selective tendering, or – Open tendering – Supplier must be accredited How does WordPress get to the table? – Automattic? – The department? – You? WordPress and GovernmentPage 15Stephen Cronin, WordCamp Gold Coast 2011

16 CMSs Used In Government SharePoint Interwoven TeamSite OpenText / RedDot Squiz Matrix: – Open Source – PHP based – Used extensively in Aust government So why are Squiz at the table? WordPress and GovernmentPage 16Stephen Cronin, WordCamp Gold Coast 2011

17 Squiz Matrix vs WordPress Squiz is the company, Matrix the product Squiz are an accredited supplier to govt Functionality Custom Functionality Tighter focus Lots of other govt clients Secure hosting (used by other govt clients) Services and support WordPress and GovernmentPage 17Stephen Cronin, WordCamp Gold Coast 2011

18 Challenges - The Government Niche Government as a niche Real estate and other niches Government niche involves: – Low volume – High effort (inc accreditation) – Long lead times – End to end services and support Any of you up for that? WordPress and GovernmentPage 18Stephen Cronin, WordCamp Gold Coast 2011

19 Page 19Stephen Cronin, WordCamp Gold Coast 2011WordPress and Government Positives Plenty of things in WordPress’s favour It’s free, flexible, extendible, proven, avoids lock in, many plugins, great community, etc Greater emphasis on business benefits Trends towards WordPress in government Everyone’s using WordPress at home

20 Page 20Stephen Cronin, WordCamp Gold Coast 2011WordPress and Government What Can The Community Do Relax (only the big sites are a problem) Align the language with the enterprise Build core plugins for government Precedence: A big govt site on WordPress Market the business benefits Companies targeting the government niche. Now get out there and go for it!

21 Page 21Stephen Cronin, WordCamp Gold Coast 2011WordPress and Government Thank You Thanks to everyone! If you want to discuss this further grab me after the talk, or contact me: – – Website: –


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