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Aqueduct Website Author Simple, quick website editing for everyone Presentation available at www.twu.ca/website/author.

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Presentation on theme: "Aqueduct Website Author Simple, quick website editing for everyone Presentation available at www.twu.ca/website/author."— Presentation transcript:

1 Aqueduct Website Author Simple, quick website editing for everyone Presentation available at

2 About the Presenter  Orion Ifland  2003 TWU B.Sc. (Computing Science)  Work for Student Life and with SST  Live in Winnipeg (telecommute)  Working with since 2002  Working on the web since 1995

3 Audience  TWU Employees: Staff and Faculty  Students & Alumni (need special permission)  Contractors (need special permission)  Today’s Audience  Academics, ACTS, Admissions, Enrolment Services, Financial Aid, Grad Studies, Housing/Conferences, IT/SST, Student Life, UComm

4 Audience – Survey results Photos Formatting Future Advances Security Trends Migration Basics Aqueduct History

5 Audience – Survey results Photos Formatting Future Advances Security Trends Migration Basics Aqueduct History DemoQ & ASlides ? :10:30:40:60

6 Aqueduct Website Author Part of the Aqueduct infrastructure Aqueduct Platform Packages Records, Reports, and Tools Website Author Career Wellness Other packages include: Admissions, Athletics, Billing, Finance, Financial Aid, Housing, Human Resources, IT, Ministries, Project Management, Registration, and Writing Centre.

7 Significant Advances  Streamlined administration = more access to staff, faculty, and students  Simplification and speed improvements  Multiple file uploader; much easier to work with photos  Better browser support (bookmarks, tabs, windows, etc.)  Dramatically improved templating  A strong foundation with a bright future

8 Browser Support  Website Author, on supports any modern browser for viewing pages  On the backend, Website Author Supports editing as follows: Firefox (best) Internet Explorer Version 7 Internet Explorer Version 6 (or lower)

9 The Building Blocks  Folders – containers / organization  Pages – written content  Assets – supporting content (pictures, PDFs, videos, etc.)  Shortcuts – navigation

10 The Building Blocks Folders Pages Shortcut Asset

11 The Building Blocks Folders Page default.html Shortcut

12 Two Screens Tutorials Admin folders

13 Two Screens Folder “tree” Current folder Web address

14 Edit panel

15 Access Permissions Grey folders indicate “no access” List of people/groups with access

16 Access Permissions Type a name here and select from the popup list Yellow folders indicate “access allowed” for you

17 Access Permissions Delegation of access – Once a person has access to a folder, that person can also grant access to others IT / UComm Department Admin

18 Demo  Security  Delegating Edit permissions  Photos  Photo Album  Adding a photo from a different folder  Formatting  Cleaning up Word or old pages  Advanced formatting with CSS

19 Expectations and Policy  What to put up?  Real question: What’s in your mandate?  Staff/Faculty info (bios, contact info, etc.)  News  Department-specific content  When in doubt, ask – direct report, etc.  Who’s in charge?  Each department gets their own section  UComm helps with branding; IT with technology

20 Expectations and Policy  What not to put up?  Copyrighted images or other material (unless you have everyone’s consent) – instead, just link to it on the web (if available)  Pages or files that are generally not oriented for the web - don’t use your site as a “shared folder”  Highly sensitive or private information – even with password protection, there’s a possibility that it might be incorrectly exposed

21 Expectations and Policy  What not to put up?  Duplicate information – don’t recreate information that’s already on the site – use links to send people to the other areas  Style suggestions  Write for skim readers – be concise, use headings  Full Style Guide coming soon from UComm

22 Organization  High Level: we’re moving toward being more divisionally/departmentally oriented  Division (big) > Department (medium) > Topics (small) > Pages  Examples:  Student Life > Community Life > International Programs > International Week  Academics > FPSPA > Music > Choir > Concerts  Enrolment > Services > Important Dates

23 Organization  Organizing your site  Start by writing a few pages. When those pages get big, make a folder and split up the page into several pages and put them in the folder.  Generally, you should have no more than 10 pages in a folder. If there are more, divide them into more folders around a topic.

24 Visitor Stats  Multi-year trends hard to determine due to changing measurements  Unique Visitors  Last 30 days: 48,000 (120,000 visits)  Last 12 months: 375,000 (1.2 million visits)  “Hits”  Last 30 days: 440,000  Last 12 months: 3.9 million

25 Management Trends  More pages Pages (~180x) ~ pages/mo

26 Management Trends  More pages  More editors and distribution of work Editors ~180 ~2 200

27 Management Trends  More pages  More editors and distribution of work  More frequent (and wider-reaching) redesigns v1 v2 v3 v4 v5 v6 v

28 Management Trends  More pages  More editors and distribution of work  More frequent (and wider-reaching) redesigns  More up-to-date content Over 3,500 pages edited in the last 30 days; more typical levels around 40 pages per 24 hours

29 Quick History of  Earliest archived Web presence: 1996*  Site made by MPS (UComm) and Computer Services (now IT) * This is as far back as archive.org has records of

30 Quick History of  First major re-design: 1999  Outsourced to Axis Interactive  No major updates for 3 years

31 Quick History of  Second major re-design: 2002  In house, coded by MPS (UComm)  Featured small applications (Job Search, Off-campus Housing)

32 Quick History of  Third major re-design: 2004  Editing system outsourced to MaestroCMS  Most content still handled by UComm

33 Quick History of  Fourth major re-design: 2005  New editing software: twuAUTHOR  Some departments getting involved in editing their sites  Took many months to migrate over

34 Quick History of  Fifth major re-design: 2006  No software changes!  More departments getting involved in editing their sites

35 Quick History of  Sixth major re-design: 2007  New editing software: Website Author  Better support for web standards  Most departments involved in editing

36 Lessons from history  The university website is too big for a small group of people to manage  Outsourcing created more distance between the website and TWU reality  Editing needs to be available to Staff, Faculty, Students, and outside help (contractors)

37 Migration from twuAUTHOR  Converted ~6,000 pages and ~1,200 folders over from the old system  Updated all templates from proprietary ASP.NET to web-standard XSLT language  Updated the design (CSS) of the site  Reorganized large portions of the site  Dealt with several “legacy” web applications / sites that would have disappeared altogether

38 Migration from twuAUTHOR  All systems have switched over  Current Status  Most pages (and their content) migrated automatically – there are still a few to import  Faculty Profiles  Academic Program List  You can help by updating pages

39 Current problems with WA  Custom content – migration challenges  Occasional errors (usually due to load)  Speed – saving/publishing could be faster  Formatting issues (such as large portions of text turning bold)  Menu bugs (sorting/ordering has issues)

40 Future of Website Author  Continue to get more involvement in editing from the community  Produce more tutorials and a Style Guide  Continue to reduce technical barriers  Better Connections  Event system connected with Aqueduct (and possibly other data, such as Courses)  News, RSS Feeds and XML support  New formats: mobile phones, PDA’s, etc.

41 Future of Website Author  Intercomm (and Student News) will be available, live, with RSS feeds  New kinds of folders  Improved Search support (Google, etc.)  How you can help:  Learn about and use the system  Delegate access permissions (perhaps involve students or alumni, if appropriate)  Keep filing Helpdesk requests / suggestions!

42 Website Content Challenge Web Master Artistic/design sense Technical Know-how Domain-specific Knowledge

43 Website Content Challenge Designer Developer/programmer Artistic/design sense Technical Know-how Domain-specific Knowledge

44 Website Content Challenge Designer (UComm) Programmer (IT/SST) Content-producers (Staff, Faculty, Students…) Artistic/design sense Technical Know-how Domain-specific Knowledge

45 Why Website Author?  Solves the “web content” challenge for the whole campus, putting tools into the hands of the real experts  Designed with knowledge/lessons of 10 years of experience  Meets today’s demands and has capacity to grow tomorrow (in a healthy way)

46 Aqueduct Website Author Q & A Session Presentation available at


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