Presentation on theme: "Professional Portfolio"— Presentation transcript:
1 Professional Portfolio Tiffany L. ColvinProfessional Portfolio
2 Tiffany L. Colvin TABLE OF CONTENTS: Personal Mission Statement PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VATABLE OF CONTENTS:Personal Mission StatementProfessional Resume (Downloadable Version Available)Reference List (Downloadable Version Available)60 Second CommercialAwards, Honors And RecognitionsCommunity InvolvementSamples Of My Work
3 Personal Mission Statement Tiffany L. ColvinVirginia Beach, VAPersonal Mission StatementDespite the obstacles that life presents me, I am aware that I am an intelligent being who is capable of achieving anything. With belief in myself and perseverance I can conquer any difficulty. My goal is to find a rewarding career that will enable me to utilize the various skills I have acquired and continue to learn new things. My life will be a positive demonstration for my daughters to pattern after. They will see that through faith and determination, no goal is unobtainable. Tiffany L. Colvin
4 Tiffany L. Colvin Professional Resume Virginia Beach, VA Professional ResumeDownload Printable Version
5 Virginia Tech, Blacksburg, VA(Finance)1992 – 1996. PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VAOBJECTIVE:To advance as an administrative professional within a progressive company.EDUCATION:Bryant & Stratton College, Virginia Beach, VA(Business Associates)2003 – Present.*Anticipated Graduation: Aug. 2005*Dean’s List Virginia Tech, Blacksburg, VA(Finance)1992 – 1996.*Non-degreed
6 Tiffany L. Colvin SKILLS: Operating Systems Computer Languages PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VASKILLS:Operating Systems Computer LanguagesMacintosh; Windows ME/XP HTML/XHTML; MS DosMajor Software SkillsWord Perfect; Corel 8; MS Office Suite; MS Word; Excel; Access; Power Point; Front Page; Adobe Acrobat; Adobe PhotoshopSoft SkillsTeam Player; Ability to work well under pressure; Able to meet stringent deadlines; Performs functions with accuracy and efficiency; Excellent written and verbal communication; Dedicated and conscientious employee; Eager to learn new things; Goal-oriented; Values excellent customer service; Flexible and organized
7 Tiffany L. Colvin EXPERIENCE: Virginia Beach, VA PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VAEXPERIENCE:Administrative Assistant, City of Virginia Beach, Fire Department -April 2005 – Present.Provide administrative support to the Manager, Human Resources, Fire Department. Assist in the coordination of the hiring process of fire fighter personnel. Maintain confidential personnel information, applicant process data and medical files. Design, implement, and maintain database to collect statistical information regarding applicant process. Produce annual, quarterly, monthly reports for department personnel and Fire Chief. Review and respond to correspondence, inquiries, s regarding personnel information and safety issues. Process injury and accident reports. Assist in payroll processing and worker’s compensation claims. Schedule and coordinate medical appointments for all career and volunteer fire fighter personnel through Occupational Health. Schedule and coordinate applicant appointments for all phases of applicant process to include, written tests, physical agility, interviews, polygraphs, physicals, and psychological exams. Update and maintain human resource bulletin boards for each fire station. Initiate written correspondence to all applicants, maintain database of all contacts and keep files of communications. Design employee recruitment materials to include fliers, advertisements, web site information and brochures. Maintain human resource section of Fire Department web page, reply to web page inquiries. Assist in recruitment sessions, orientation sessions and written test dates. Process Family Medical Leave requests and employee grievances. Various other tasks as assigned.
8 EXPERIENCE (continued): PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VAEXPERIENCE (continued):Executive Assistant II, AMSEC LLC-December 2003 – March 2005.Provided Administrative support to the Senior Vice President, Corporate Business Development and Senior Vice President, Strategic Development. Performed complex specialized administrative support tasks to assist executive, administrative, line and staff managers. Promoted to Executive Assistant II within six months of hire. Produced Business Development reports, maintained, filed and updated reports. Set up video teleconferences, executive board meetings, etc. Monitor and telephone traffic. Maintained/tracked and coordinated scheduling calendar for Sr. VP, Strategic Development. Reviewed and handled correspondence, arranged meetings, made appointments and organized/maintained files. Coordinated, arranged and scheduled travel itineraries for department employees. Took and/or transcribed dictation and kept minutes of meetings. Created, edited and designed corporate trainings, briefs and industry presentations. Handled and routed corporate private and other sensitive documents. Designed and maintained databases for expense reports, travel requests, and internship program. Researched/compiled special reports, industry analysis, studies, and company profiles. Initiated, tracked and followed up Freedom of Information (FOIA) Requests. Acted as liaison to government/military officials.
9 EXPERIENCE (continued): PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VAEXPERIENCE (continued):Desktop Publisher/Secretary, City of Norfolk-Dept. of Planning & Comm. Dev. (DOW Temporary Personnel) -July 2003 – Sept 2003.Provided administrative support to the Assistant Director. Created and published manual used for the Community Development Block Grant Program. Set up file system for grant applicants and recipients. Answered multi-telephone line and greet guests.Administrative Assistant, Norfolk Federation of Teachers-January 1999 – April 2003.Provided administrative support to the President of the Federation. Performed payroll accounting, accounts receivable and payable functions. Maintained budgetary responsibility and prepared monthly financial reports. Executed membership accounting, created and maintained database to track membership. Collaborated with Accountant to prepare tax filings and tax reports. Prepared various reports including: membership, recruiting, and incentive reports. Supervised, trained and evaluated Cooperative Office Education (COE) students.
10 EXPERIENCE (continued): PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VAEXPERIENCE (continued):Billing Rep, Standard Forms Inc.-June 1998 – December 1998.Input invoices into the billing system. Applied payments to invoices. Reconciled end of the day receipts. Researched discrepancies in the billing system. Corresponded with sales reps to ensure proper billing and payment.Administrative Secretary, Guidance, Norfolk Public Schools-January June 1998.Provided administrative support to the Senior Coordinator, Guidance and the National Merit Semi-Finalist Ladder serving 2000 students. Managed budgetary responsibility for Guidance Department, prepared budget request, submitted budget for approval, and maintained all financial records for Guidance Office. Prepared payrolls for counselors and guidance secretaries. Coordinated the publication of three handbooks used for small group counseling. Coordinated logistics of the Tidewater Post Secondary Fair, a college fair for three local school districts and more than 300 colleges and universities, collected over $14000 from institutions, negotiated contracts, and created informational mailings. Coordinated logistics of the Junior University Summer Program. Created and maintained four major databases for student support services and completed requests for Data Automation Support. Coordinated crisis phone tree. Supervised, trained and evaluated COE students. Prepared three in-services monthly for Guidance Department Chairs.
11 EXPERIENCE (continued): PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VAEXPERIENCE (continued):Tax Preparer, H&R Block-December Seasonal.Interviewed clients to obtain all tax-related information. Input data into Tax Preparation System and processed data. Completed pre-screening for Refund Anticipation Loans. Counseled clients on tax suggestions and answered tax related questions/concerns. Performed opening and closing procedures to include opening and closing reports and deposits. Transmitted returns to the IRS for Rapid Refund. Manually prepared returns.
12 Tiffany L. Colvin SPECIAL INTEREST: Virginia Beach, VA PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VASPECIAL INTEREST:Southeastern Virginia Arts Association-June 2004 – Present.Help to coordinate direction of arts programs sponsored by SEVAA. Edit, develop and design “Artistically Speaking” SEVAA newsletter.Executive Editor, S.i.S. Magazine, Inc.-September 2005 – Present.Design, update, maintain website to provide information for book clubs, enthusiasts, and authors. Conduct interviews with published authors, review books, and provide suggestions for book club readings. Author bi-monthly article with tips for book club leaders.
13 SPECIAL INTEREST (continued): PROFESSIONAL RESUMETiffany L. ColvinVirginia Beach, VASPECIAL INTEREST (continued):President/Founder, Sisters in Spirit BookClub-March 2000 – September 2003.Recruited members from varying vocations to join and become active in the book club. Coordinated monthly meetings and facilitated discussion of the selected reading assignment. Developed and maintained website to provide current information to the public. Conducted interviews with several authors to spotlight on the website. Created and disseminated a monthly newsletter to members. Published monthly electronic newsletter to members and various others. Attended various literary conferences to network with other book clubs and promote literacy.Mentor – September 1998 – Present.Assisted three high school females with college preparation. Provided knowledge of colleges and application process. Scheduled and conducted college campus visits.
14 Tiffany L. Colvin Reference List Virginia Beach, VA Reference ListDownload Printable Version
15 Tiffany L. Colvin REFERENCES REFERENCE LISTTiffany L. ColvinVirginia Beach, VAREFERENCESRon Bishop Guardian Lane, Virginia Beach, VABusiness Development Manager, Amsec, LLCTanya Bullock, Esq S. Witchduck Road, Virginia Beach, VAAttorney, Bullock & Cooper Attorneys at LawWanda Cooper, Esq S. Witchduck Road, Virginia Beach, VAYasako Cooper Beasley Court, Virginia Beach, VATeacher, Virginia Beach City Public SchoolsBob Crawshaw Guardian Lane, Virginia Beach, VASr. VP Strategic Development, Amsec, LLCJay Harrison Guardian Lane, Virginia Beach, VABusiness Development Manager, SAIC
16 60 SECOND COMMERCIAL Tiffany L. Colvin Virginia Beach, VA 60 SECOND COMMERCIAL
17 EXPERIENCE CREDENTIALS: 60 SECOND COMMERCIALTiffany L. ColvinVirginia Beach, VAJOB TARGET:Human Resource Assistant Manager/ManagerEXPERIENCE CREDENTIALS:Four years in Human Resource capacity for the Norfolk Federation of Teachers. Currently work as Administrative Assistant, City of Virginia Beach – Fire DepartmentEDUCATION CREDENTIALS:Associate Degree in Business
18 PROOF OF BENEFITS PROVIDED: 60 SECOND COMMERCIALTiffany L. ColvinVirginia Beach, VAPROOF OF BENEFITS PROVIDED:Managed payroll, benefits, performance review schedules alone for staff of sevenDesigned electronic database to manage 1500 union membersEffectively created electronic payroll systemRELATED JOB SKILLS/PREFERENCES:Highly skilled in Word, Excel, Publisher, Access, and desktop publishing softwareAble to coordinate multiple tasksOperate personal computers, printers, copiers, fax machines and other office equipmentTRANSFERABLE COMPETENCIES:Professional, organized, excellent written and verbal communication skills, team player
19 AWARDS, HONORS AND RECOGNITIONS Tiffany L. ColvinVirginia Beach, VAAWARDS, HONORS AND RECOGNITIONS
20 Nominee for alpha beta gamma honor society AWARDS, HONORS & RECOGNITIONNominee for alpha beta gamma honor society
21 AWARDS, HONORS & RECOGNITION Attained perfect attendance during entire school career at Bryant & Stratton
22 Dean’s List with 4.0 over all GPA AWARDS, HONORS & RECOGNITIONDean’s List with 4.0 over all GPA
23 Type 70 wpm with 2% error rate AWARDS, HONORS & RECOGNITIONType 70 wpm with 2% error rate
24 Featured in BIBR, a national literary publication AWARDS, HONORS & RECOGNITIONFeatured in BIBR, a national literary publication
25 AWARDS, HONORS & RECOGNITION Recognized by the Virginia Beach Public Library for participation in “Sharing Soul Stories”
26 COMMUNITY INVOVLEMENT Tiffany L. ColvinVirginia Beach, VACOMMUNITY INVOVLEMENT
27 SEVAA Tiffany L. Colvin Virginia Beach, VA COMMUNITY INVOLVEMENTTiffany L. ColvinVirginia Beach, VASEVAABoard Member since September 2004.Managing Editor of “Artistically Speaking”, SEVAA’s quarterly newsletterResponsible for programming of arts programs
28 SEVAA’s newsletter, “Artistically Speaking” COMMUNITY INVOLVEMENTSEVAA’s newsletter, “Artistically Speaking”
32 S.i.S. BookClub Tiffany L. Colvin Sisters in Spirit Virginia Beach, VA COMMUNITY INVOLVEMENTTiffany L. ColvinVirginia Beach, VAS.i.S. BookClubSisters in SpiritFounder/PresidentResponsible for facilitating meetings and leading book discussionsBook Club featured locally and nationally for programming sponsoredDesigned and managed website
33 S.i.S. marketing brochure COMMUNITY INVOLVEMENTS.i.S. marketing brochure
35 COMMUNITY INVOLVEMENT S.i.S. BookClub Press Release regarding first bus trip to Harlem. Over 150 participants joined us on the trip.
36 COMMUNITY INVOLVEMENT S.i.S. BookClub press release about first ever “Literary Champagne Café”. Hosted national best-selling author Timmothy McCann and several other authors.
37 SAMPLE WORK Tiffany L. Colvin Virginia Beach, VA SAMPLE WORK
38 WEBSITES DESIGNED BY TIFFANY: SAMPLE WORKTiffany L. ColvinVirginia Beach, VAWEBSITES DESIGNED BY TIFFANY:BLOGS BY TIFFANY:
39 Download Printable Version SAMPLE WORKTiffany L. ColvinVirginia Beach, VASAMPLE NEWSLETTERPurpose: To demonstrate skills learned in Desktop Publishing course utilizing Word to create an original newsletter.Skills Demonstrated: Knowledge of white space, layout, type face, text boxes, inserting graphics, and graphical elementsDownload Printable Version
40 S.i.S. Magazine A Word With the Editor Sisters of Spirit, Sisters of Love!Volume 1 Issue 3SAMPLE WORKInside this issueA Word with the Editor/1S.i.S. Pick/1S.i.S. Tip #3/2New Releases/2Book Club Spotlight/3S.i.S. Chats With/4Best Sellers/4A Word With the EditorIt’s Spring! Can you believe it? It’s hard to tell here with 40 weather, but all the rain I guess is convincing enough.With the Spring comes summer planning for book clubs. I hope that you and your members are looking at the wealth of conferences offered this summer and are planning to be inattendance. From the National Book Club Conference to the Harlem Book Fair, the chances to meet your favorite authors in person are vast and varied. This month our tip speaks to book clubs that are seeking to incorporate authors into their book discussion. This is a wonderful opportunity to get the “why” behind some of your favorite stories.As always, we thank you for your continued support and hope that you will continue to spread the word about S.i.S. and network with one another!LYLAS! ~ ~I Value My Membership in the Black Sisterhood and I will learn to respect and love other sisters as I learn to respect and love myself.Donna Marie WilliamsSister Feelgoodhis body with a vicious racist epithet carved into his chest leads to the quick arrest of two loathsome white supremacists. The local authorities seem ready to accept the case at face value as a racial hate crime. But the murdered professor's brother, FBI agent Sterling Bledsoe, has inserted himself into the investigation and isn't ready to buy into this pat solution. A look around his bother's lab and brief interviews with his students and colleagues pique Sterling's curiosity about Wilson's pet project: a nearly complete paper on the mysterious deaths of hundreds of local blackbirds.Courtesy Amazon.comThis Month’s S.i.S. PickBlackbird Papersby Ian SmithList Price: $24.95326 Pages, HardcoverSynopsis:World-renowned Dartmouth professor Wilson Bledsoe is returning from a party celebrating his latest honor when he encounters a broken-down pickup on the secluded country road to his home. The next day, the discovery of
41 SAMPLE WORKS.i.S. Tip #3So your group is ready to step it up a notch? You want to invite authors to your reading discussion?Well, it’s not as hard as it seems. Most authors know that the best way to sell their novels is through word of mouth and what bigger network than that of a book club?Most authors and willing and eager to meet with their readers and hear feedback about their novel. So don’t hesitate to throw out an offer to your favorite author. You might just be surprised at how eager they are to join you.Worried about costs? Most authors budget for travel in doing promotions. The best time to invite authors is when they visit your town for a book tour. If your city isn’t on their tour list, maybe you should contact them to get them to schedule a stop.Some authors say they prefer the intimacy of book club meetings because they get to know their readers and can gauge what works and doesn’t work in their novel.So look at your book list early. Decide which authors you want to invite. Go to their websites to look at their book tour to see when they will stop in your town or nearby and send out that invite!LYLAS!! ~ ~New Releases!Can't Get Enough Connie Briscoe April 5, DoubledayThis is Briscoe’s sequel to the characters we fell in love with in PG County. This book is wickedly funny and sure the intrigue you with romance, betrayal, and seductive second chances!The Glamorous Life Nikki Turner April One World/BallantineSet in the streets of Richmond, VA this is the story of Bambi, a good girl who falls in love with Reggie, a young hustler. Can she withstand the lure of the fast cash and glamorous street life?Heaven Sent Montre Bible April 19, Walk Worthy PressAndrew, the descendent of a fallen angel is faced with a dark force that threatens his family and soul. Can he learn to use his supernatural powers and awaken the power of God to overcome tragedy?
42 Sisters Sippin Tea - Tulsa, OK Promoting Literacy in the Community!Sharon Haynes, Founder/PresidentWhen it comes to promoting literacy in the community, these 13 ladies are about serious business! Originally founded in April of 2002 as Emerging Minds Book Club, the group decided that they wanted to connect with other book clubs around the nation so they almost unanimously voted to become a chapter of Texas- based Sisters Sippin Tea Literary Group two months later. And they have never looked back. They meet monthly in members' homes on the 3rd Saturday of the month to discuss various literary titles. The books are chosen by the members three months in advance with each hostess suggesting three titles for members to vote on. Two of their favorite titles from previous discussions are "Sugar" by Bernice McFadden and "On the Eighth Day She Rested" by J.D. Mason.They enjoy collaborating with authors by having them join their meetings by telephone whenever possible. They also work with the African-American Resource Center to schedule and coordinate author appearances. To cap their year off, the Tulsa chapter will host the Sisters Sippin Tea annual reunion this year where all 25 chapters of the group will come to celebrate and enjoy a weekend of literary entertainment. We all know that sustaining a diverse group of women who are about a positive mission can be quite a task. One of the things that carries this group is their philosophy, "agree to respectfully disagree." They have by-laws to maintain structure and feel it is important that every member have a sense of belonging to the group. To thisend they strive to get every person involved in some facet of the organization that is suitable to their personalities and comfort level. To promote a sisterhood bond, Tulsa SST celebrates and supports each others' birthdays and accomplishments. Their annual Christmas Gala allows their spouses to partake of the SST experience. During this yearly celebration, they discuss topics that deal with relationships, enjoy good food, and the men seem to have a great time.Each year to celebrate their anniversary, they have a "mini-retreat" so that the members can bond and embrace each other in an atmosphere that is different from their usual meeting venue. They strive to have 100% participation at the retreats because they know this time is important to the structure of their group. Last June they ventured to Simpler Times Inn, in Afton, OK where they all experienced a rejuvenation that really can't be described. At this lakeside Bed & Breakfast, they enjoyed empowerment sessions, poetry readings, massage therapy and the "togetherness" time that allowed them each to discover their own uniqueness. This year they to a day journey to Carthage Missouri.The thing that really stands out about this group is the way they incorporate literacy in their charity work. One of their biggest accomplishments is the formation of their Jr. Book Club, "Falcon Book Club." This group of multi-cultural youth ages 9-15 now totals 23 active members! The only requirement for the Jr. book club is that the children have a desire to read and improve their literacy skills, and that they participate in community service projects sponsored by the group. Tulsa SST provides each child with lunch and a book at each meeting. They encourage the youth to embrace reading and instill in them a passion for it by sharing through community service. To date, the "FalconBook Club" has adopted a local nursing home, where they frequently visit to bear gifts and read to the residents.There are so many projects that this group has been involved in it's incredible that they still find time to meet and discuss books! They've adopted a local 6th grade class and provided each student with at least two books of his or her own to read over the summer. To benefit the students, any student that wrote a book report earned extra credit in their 7th grade English class. In early 2004, these ladies organized a book drive that resulted in a donation of 2000 books to a local middle school.Because of their tremendous efforts in the community, they were honored at last year's National Book Club Conference for their work to promote literacy in the community. There is still more, yet to come. They are just on the brink of Tulsa Sisters Sippin Tea stirring things up in Tulsa! Watch out for these ladies, they are making in happen in Oklahoma!!Interview with Sharon Haynes, SST Founder.SAMPLE WORK
43 S.i.S. Chats With. . . Mark Anthony Author of Dogism SAMPLE WORK S.i.S.: Reading the bio on your website, you say you never had intentions on becoming a writer, it just sort of happened. How did this all begin for you? Would you say you were 'destined' to become a writer?MAnthony: The whole writing thing for me began with the book Paper Chasers, I started writing that book when I was like 16 years old and I finished it when I was 17 turning 18. It started out more as a journal after I had seen one of my friends get killed. I started writing long hand in five subject notebooks about a lot of the things that I was doing and about the people that I was running with at that time. If I was hanging out or after coming home from a club or something, before I would go to sleep I would just write about what had just went on. Then one day I decided to fictionalize some of what I wrote, and I never thought it was good enough to be a book so I never let anyone read it. Then eight years later when computers became hugely popular I bought one and decided to type what I had written down in the five subject notebooks and I let people read it and as they say, the rest is history.As far as me being destined to become a writer, I am not one hundred percent sure about that, but I do know that God gave me the talent to be both a writer and an entrepreneur, and once I combined my God given talents with hard work and faith everything else fell into place, so if that is what destiny is then yes I guess it was destiny.S.i.S.: Your first novel, "Paper Chasers" is an Essence Best-Seller. How did you come up with the premise of the story and why do you think it has such a wide appeal?MAnthony: I came up with the premise of the story simply because I grew up middle class and privileged in a lot of ways. Both of my parents worked, we had two cars and a nice house. The projects and the slums wasn't my reality yet I felt and saw a lot of the drug selling, the murders, and the quest to always chase money, I was exposed to that by simply walking two blocks from my house to Merrick Blvd. , and I wanted to just show that it's not just the poor and the people from the projects that are effected by certain ills in a society.As far as why I think the story has a wide appeal, I think that is because it is written in an honest voice that people can relate to. Just like they say real recognize real.S.i.S.: What's next for Mark Anthony? Can you give us a little insight into your upcoming projects?MAnthony: Basically I am always writing a new story and in addition to that I am building my publishing company, Q-Boro Books. So I literally never sleep, but that's because I love what I do so I have more fun when I am awake and working on something. Just remember the name because we will be putting out some of the hottest books on the market!Interview with Mark AnthonyS.i.S. MagazinePO Box 9593Virginia Beach, VAEditor-In-ChiefTiffany L. ColvinContributions:Amazon.comMark AnthonySharon HaynesEssence.comEssence Best Seller ListApril 2005Hardcover Fiction1. Red Light Wives by Mary Monroe (Dafina Books, $24) 2. Afterburn by Zane (Atria, $24.95 ) 3. Some People, Some Other Place by J. California Cooper (Doubleday, $24.95) 4. Somebody's Gotta Be On Top by Mary B. Morrison (Dafina, $24) 5. Preacher’s Son by Carl Weber(Kensington, $24)Paperback Fiction1. Still Sheisty by Tanisa Baker (Triple Crown Publications, $15) 2. Let the Church Say Amen by Reshonda Tate Billingsley (Pocket Books, $13) 3. Nervous by Zane (Atria, $14) 4. Do or Die by Darren Coleman (NVision, $15) 5. The Hottest Summer Ever Known by Valencia R.Williams (Williams Sisters Publication Group, $16.95)
44 Download Printable Version SAMPLE WORKTiffany L. ColvinVirginia Beach, VASAMPLE HR MANUALPurpose: Create a sample human resource manual covering one topic in depth.Skills Demonstrated: Knowledge of benefit programs, laws governing employer benefits, 401(k) plan offerings, and wellness programsDownload Printable Version
45 Download Printable Version SAMPLE WORKTiffany L. ColvinVirginia Beach, VASAMPLE PROPOSALPurpose: To create a sample business proposal used to persuade a potential client to utilize my servicesSkills Demonstrated: Knowledge of the sections of a proposal, clear and concise writing ability, ability to support arguments and use sound persuasive tactics.Download Printable Version
46 Networking Article featured on www.janetteowens.com SAMPLE WORKTiffany L. ColvinVirginia Beach, VANetworking Article featured onPurpose: To provide networking tips for writers.Skills Demonstrated: Proven writing ability, knowledge of publishing industry, and resources for writers.Download Printable Version