Surveys – what was working, what wasn’t, what did we NEED, what would help make more accessible? Curiosity Reflection Understanding Care about the resource Care FOR the resource
It wasn’t what they thought it would be It wasn’t accessible – classes too short, courses too long, times were not convenient, etc. Tree killers Presenter inconsistencies Learning styles were not all addressed B-O-R-I-N-G KEY SUGGESTIONS Wanted information ahead of time Wanted to learn from each other – tips & techniques OTJ Training & Mentoring Less than 50% of participants completed training and became interpretive volunteers
Tree killers Presenter inconsistencies Staff-intensive, OT, difficult to schedule Questions – volunteers were not prepared ahead of time Learning styles were not all addressed Falling asleep in class – disrespectful
Pre-req=5 classes EO=11 classes Apes=4 classes Polar Bears=6 classes Staff time in multiple departments often ineffective Pre-req=1 class EO=4 classes Apes=1 class Polar Bears=3 classes Staff time saved + reinvested in stations, props, info & upkeep
Training Time Cost Accessibility Quality/Effectiveness Attitudes Volunteer Numbers Now over 94% continue on and become interpretive volunteers… AND We are able to train twice the # of volunteers, so 4X+ coverage at stations.