COMPANY PROFILE WADICO is the new rising star in our group of companies that are all involved in the health care sector. Our vision is to be the corporate leader in all areas of health care in Egypt by the year 2017 or possibly before. WADICO was founded in 2011, born out of the success of Wadi El Neel for Medical Services (WNMS) (www.lotus-global.com), which has established itself as one of the leading companies in medical insurance. WNMS has an extensive network of health care providers throughout Egypt, including hospitals, clinics, pharmacies, laboratories and other centers involved in high quality medical services.www.lotus-global.com Egypt Med International (EMI) (www.egyptmedtravel.com) is also a member of this group, founded in response to a demand for quality medical tourism.www.egyptmedtravel.com WADICO has a joint venture collaboration with Star Medical Company and holds 50% of its total shares, to actively target Egyptian as well as African healthcare markets for acquisition of turn key projects & hospital management systems Wadi EL-Neel3
4 WADICO is an agent and distributor of medical supplies and equipment for hospitals, clinics, laboratories, radiology centers, and home care. Our field includes most of the specialties. WADICO agrees to follow the highest principles of business ethics and voluntary self- regulation, and have a proven record of marketplace honesty and integrity. Also, WADICO has good communications and capabilities to distribute their products in different African countries like Cameron, Uganda, Ethiopia, Zimbabwe, Djibouti, Libya, Sudan, South Sudan, and others. WADICO places the client's needs first and foremost. Every customer is assigned a personal representative in order to provide a good relationship with supplier and there are no maximum or minimum requirements on orders. Even the smallest shipment can be catered for.
Mission & Goals To build strong basis for long term successful relation with our business partners To be a market leader in providing comprehensive & high tech solutions for hospitals and health care facilities with excellent reputation of after sales services Thanks to a highly qualified and responsible staff and mutually beneficial alliances We consider short term plans to encourage our management to invest in any further business development and growth plans Long term plans include both vertical & horizontal expansion by adding more business fields with its specialized teams and adding more customers Wadi EL-Neel5
Vision To be one of the top 3 market leaders in Egypt and the Africa within 5 years, selling, exporting, importing and manufacturing medical supplies & hospital equipment. To have training institute for medical professions to endorse scientific based courses for specialized medical devices. Wadi EL-Neel6
Values Customer Focus We are committed to meeting the needs of our customers, and their satisfaction is our top priority. Integrity and Quality Customers respect, Our business practices and quality control guidelines are designed to ensure the marketing of superior products. Performance We strive to constantly improve our performance by investing in our equipment, new agencies and by ensuring our employees have access to continuous professional development. Health and Safety The health and safety of our customers, as well as the safety of our environment, remain an important priority. Our work environment and our procedures are designed according to the Good Manufacturing Practices Guide Wadi EL-Neel7
Strategies 1: Enriching our agencies portfolio: Selection of high quality & reasonably priced products Fulfilling all solutions for hospital and lab. requirements starting from construction phase, capital equipment & hospital furniture All products have to be certified with excellent market feedback and reputation Wadi EL-Neel8
2: Focus on market activities A well tailored quarter annual market approach plan revised & monitored regularly Focus on optimum geographic coverage & proper KOL approach Ensuring customer satisfaction by providing solutions & immediate response to customers needs Educating customers by merging product features & benefits Creating customer demand besides fulfilling customer needs Using effective demonstration techniques like live product presentations & hands-on applications Continuous arrangement of friendly though business events like seminars in hospitals and conferences in hotels to build a friendly atmosphere with our customers Focus on our product advantages against competitors Enriching product perception & value Wadi EL-Neel9
3- Focus on sales force development: All the team members will have full class training and on the job training for both selling skills and product training Regular performance appraisal & evaluation Spreading & elevating the team spirit to achieve loyalty and devotion Wadi EL-Neel10
Wadi EL-Neel11 4: Full Market Coverage: Setting a wide list of prospects & potential projects from all market sectors: Military & police hospitals, MOH, health insurance, university & educational institutes as well as private sector hospitals and pharmaceutical facilities Focus on all prospects inside & outside Cairo with more focus on remote areas in Delta, Sinai & Upper Egypt Involving consulting & engineering offices such as Shaker consultants, Dar al handasa, Orascom, Wadi Al Nile...etc. Considering some projects outside Egypt in African countries (especially; Sudan, Libya, Ghana, Eretria & Zambia) Close follow up & process monitoring for proper project updates Complete project execution with continuous after sales service for optimum customer satisfaction which results in good reputation
Wadi EL-Neel13 Opportunities: New governmental consideration to improve health sector Many hospitals’ renovations New hospitals in all governorates Health care funded projects in Egypt & Africa Better consideration of product quality for better durability Public health insurance plan to cover all citizens Threats: Delay in providing spare parts and products Delay in issuing authorization & registration documents Lower competitor prices
BACKGROUND ON OUR GROUP We own and operate two big hospitals: South Sinai hospital in Sharm Elsheikh www.southsinaihospital.com www.southsinaihospital.com Nile hospital in Hurghada www.nilehospital.comwww.nilehospital.com We are also closely affiliated with Wadi El-Neel Hospital as the hospital is the owner of Wadi El Neel company for Medical Services (see below). We have also other projects like turn-key hospital projects, hospital information system management in collaboration with ORACLE, and Egypt In-Touch Assistance Company (http://egypttravelassistance.com).http://egypttravelassistance.com Wadi EL-Neel14
Wadi El-Neel for medical services (www.lotus-global.com):www.lotus-global.com We are committed to provide quality health services and facilities for the community, to promote wellness, to relieve suffering, and to restore health as swiftly, safely, and humanely as it can be done, consistent with the best service we can give at the highest value for all concerned. Wadi El-Neel for Medical Services is an Egyptian shareholding company owned by Wadi El-Neel Hospital (www.wnhegypt.com) and others. The company was established in 2008 to provide a full range of health care services at the highest level. Wadi El-Neel for Medical Services manages health care programs and supervises all types of health and medical services offered to its clientele through its medical network to provide the highest possible level of health care services.www.wnhegypt.com Wadi EL-Neel15
Wadi EL-Neel16 Wadi El-Neel for Medical Services Wadi El-Neel for Medical Services provides its customers with a 24/7 hotline service to overcome any difficulties and to respond to any customer queries or complaints. Wadi El-Neel for Medical Services Wadi El-Neel for Medical Services aims to provide quality health services through a distinguished medical network that recruits only doctors, hospitals, medical centers, radiology centers and laboratories of high repute and excellent technical level. To date, our network has engaged more than three thousand such members covering all Governorates in Egypt. Wadi El-Neel Company Wadi El-Neel Company can offer its clientele, treatment by the elite group of foreign experts from USA, Germany, France, England, Belgium and Greece that attend Wadi El-Neel Hospital regularly. Wadi El-Neel Company Wadi El-Neel Company offers its customers the right to choose the hospital or doctor or treatment center anywhere in Egypt. Wadi El-Neel Company Wadi El-Neel Company can also offer its clientele an air ambulance service both inside and outside Egypt
Egypt Med International for medical tourism (www.egyptmedtravel.com):www.egyptmedtravel.com Egypt Med International Egypt Med International offers you the combination of top quality medical services with a relaxing luxurious visit to Egypt, the ultimate Tourist destination in North Africa and the Middle East. “We offer the highest standard medical and wellness services in a luxurious relaxing environment and at a competitive affordable price.” “We offer the highest standard medical and wellness services in a luxurious relaxing environment and at a competitive affordable price.” As a one stop shopping solution EMI provides, facilitates and packages specialized medical treatment and surgeries for overseas patients and combine it with tourism and hospitality. Our task is to give the finest personalized service from the moment our patient leaves home till returning back home safely and satisfied with continuation of follow up as needed. Wadi EL-Neel17
Wadi EL-Neel18 Egypt Med International Egypt Med International has developed a comprehensive medical travel management program to coordinate a variety of medical travel services from basic medical consultations to full service treatments. The comprehensive management program brings together a consortium of qualified physicians/surgeons and medical facilities. Egypt Med International Egypt Med International offers the opportunity to combine your treatment with an invigorating and refreshing visit to one of the most popular tourist destinations in the world! Pleasant weather, rich traditions, friendly people and thousands of years of history create a fascinating and rewarding experience. Your health and happiness are our priority.
Egypt In-Touch Assistance Company (http://egypttravelassistance.com):http://egypttravelassistance.com Egypt In-Touch Assistance Egypt In-Touch Assistance is the first ISO9001:2008 certified Assistance Company in Egypt, specialized in offering medical & non-medical assistance services all over Egypt and the Middle East. Our Mission is to keep costs to a minimum without affecting the quality of the healthcare and assistance services provided. Our goal is to be the leading assistance company in Egypt and the Middle East, providing medical and non-medical assistance services to local citizens and international business, leisure and medical tourists. Wadi EL-Neel19
Wadi EL-Neel20 The key to our success is our local presence and knowhow, committed staff, customer focus and quality and transparency in our case processing. We deliver true value through quality care and competitive pricing. The EIA founders have been working in Egypt with more than 15 years experience in the healthcare market. There was a growing demand in the market for a total service, turnkey, Assistance Company, providing services all over Egypt especially within the rural areas and off the beaten track. EIA is registered in Egypt under license No. 2171/2007. Egypt In Touch Assistance is an official licensed company operating within the legal framework of the Arabic Republic of Egypt. EIA employs approximately 34 employees.
Wadi EL-Neel21 Egypt In-Touch Assistance Egypt In-Touch Assistance is an independently owned and managed medical and travel assistance company in Egypt, with no obligations to any other 3rd party. The company is fully responsible and accountable for its own operations. EIA delivers a high quality of services and is ISO9001 certified from UKAS and SGS. The EIA healthcare provider network covers all of Egypt including non-touristic and rural areas which makes it an ideal partner for foreign insurance and assistance companies with tourists, business travelers, expatriates, medical tourists and leisure travelers in Egypt, Tunisia, Cyprus and Libya. Egypt In-Touch Assistance As of 01-04-2011 Egypt In-Touch Assistance has been appointed as legal local administrative agent (TPA) in Egypt for Europejskie (Europäische Reiseversicherung) Poland; Part of the ERV- Group. Egypt In-Touch is a founding member of the international assistance network, AssistNet.
Address Telephone Fax number Address: 5 Soliman Azmi Street, First Floor, behind the Military Academy, Heliopolis, Cairo, Egypt Telephone: (+202) 26204640 /9:00am - 5:00pm, Sunday – Thursday Fax number: (+202) 26214351 E-mail E-mail: firstname.lastname@example.org@wadico.org Website Website: www.wadico.orgwww.wadico.org Wadi EL-Neel22