Presentation on theme: "JASON ZALINGER RENSSELAER CENTER FOR OPEN SOFTWARE RENSSELAER POLYTECHNIC INSTITUTE AUGUST13, 2010 CODE: JEREMY THERRIEN ART/ANIMATION: ERIC NEWSOM SOUND:"— Presentation transcript:
JASON ZALINGER RENSSELAER CENTER FOR OPEN SOFTWARE RENSSELAER POLYTECHNIC INSTITUTE AUGUST13, 2010 CODE: JEREMY THERRIEN ART/ANIMATION: ERIC NEWSOM SOUND: DAVID F. BELLO Gmail Adventures
Final Update Five interviews conducted so far More scheduled in the coming weeks This time I would like to share some specific design recommendations drawn from my interviews.
Participant: Blake Interviewer: “If you could change the game to encourage a user to explore his or her Gmail archive what would you change?” Blake: “Maybe objectives? I'm not sure how it’d be possible to achieve that.” Design Recommendation: We would love to add objectives into the game, but we just haven’t found the right way to do it yet. However, this would make a fascinating feature for Gmail. What if Gmail had little objectives that encouraged you to explore your archives?
Participant: David Interviewer: “If you could change the game to encourage a user to explore his or her Gmail archive what would you change?” David: “extensible filters to cut out a lot of garbage e-mails and/or a way to ‘fly’ through the rooms to get to more important e-mails.” Design Recommendation: David highlights a major challenge: Spam! We made a design decision to keep the game random rather than try to guess what emails a user deems “important.” This is an unresolved issue!
Participant: Stanley Interviewer: “If you could change the game to encourage a user to explore his or her Gmail archive what would you change?” Stanley: “Have more types of characters to speak to, or change the settings. Like you could go to a zoo and have a giraffe tell you old emails.” Interviewer: “Why the non-human avatars?” Stanley: “Amusement mostly, but also most of my emails were from a farm, so it would be neat seeing a sheep talk about buying wool.” Design Recommendation: Stanley points out a very interesting but challenging question: How can we design a variety of avatars for our contact list? Should Gmail offer a list of avatars to choose from like the way they do with their standalone Google Talk client? And if so, would this encourage people to go back and explore?
Conclusion I need one more interview! I found my interviews to be eye opening, and I hope to submit a draft paper based on my results sometime this fall. Thank you RCOS and Professor Moorthy! And of course, thank you to Sean O’Sullivan for his…money! Have a great semester!
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