Presentation on theme: "Increase Visits per customer Sales during slow times Grow Your number of loyal customers Your number of new customers Build Customer relationships Brand."— Presentation transcript:
Increase Visits per customer Sales during slow times Grow Your number of loyal customers Your number of new customers Build Customer relationships Brand loyalty What Splango can do for your company
What business owners have to say… “Splango has definitely been the most effective marketing we’ve done. Within 6 months, we increased our sales by over $4,000 per month.” “We had over 500 customers in the database within 3 months and when we ran a Promo ($6 meal combo) we doubled our weekend sales.” Carlos Morist, LaGitana Pizzeria Sandeep, Quiznos – Dupont, WA
Capture Customer Data With Splango’s kiosk and marketing materials utilizing QR codes, we provide you with effective and user-friendly tools to help capture customer information and quickly build your customer database. “Splango has helped clients build a larger customer database in two weeks than their website email sign-up form was able to build in two years.” Splango can help you dramatically increase the rate at which your company can capture its customer database.
iPad KIOSK Our Splango iPad App transforms the iPad into a sleek customer interface, which enables you to capture customer contact information and track customer visits and rewards. The kiosk is customized with your business’s branding and message.
QR Codes Splango helps you to connect with today's mobile customers. Splango creates and provides you with printed materials containing QR codes that connect your customers to your rewards program. You can also use these QR codes on external marketing materials such as newspaper ads and coupons to extend the reach of your reward program. “Comscore released its first study on QR codes this summer, revealing that 14 million people, or 6.2% of mobile users, scanned QR codes in the month of June 2011. Better yet, nearly 37% of users were in the coveted 25 to 34 age bracket and more than one in every three of them had a household income of at least $100,000.”
Build Customer Loyalty Customers sign up and receive an SMS or email update every time they check in on the kiosk, letting them know how many visits they are away from a reward. Theses updates provide powerful top of mind awareness as most customers keep the updates on their phone to help keep track of their visits. This means every time they check their phone, your company's name is there, along with messages from their friends. "Customers belonging to a loyalty program on average visit twice as often and spend four times as much money at that business.” Source: 07/08 Customer Loyalty Research Report by Consulting Firm Parago.
Communicate with your customers Splango enables you to communicate with and send promotions to your customers via SMS or email. We understand how busy small business owners are. That’s why, as part of our service, we handle the creation and delivery of the messages you wish to send. Simply tell us the promotion you want to send and we’ll handle the rest. “Mobile coupons get 10 times the redemption rate of traditional coupons” (Borrel Associates)
Target Inactive Customers Splango allows you to send automated messages to customers who have not visited your store for a period of time. As an example you could set up promotional incentives for customers who haven’t visited for 30, 60, or 90 days. This powerful feature will allow you to targert offers towards customers who don’t visit that often, as opposed to your customers who come in regularly.
Splango’s community marketing feature makes it easy to create and track community promotions. In a few easy steps you can mobilize an entire organization to promote your business via their social networks, through email, and more. 1.Connect with a local organization looking to raise funds for their cause or activity. 2.Use our tracking code feature to create a unique 5 digit code for that organization to share with their members, and offer some incentive for every time a customer comes in and enters the code into the kiosk. 3. Login to your Dashboard to track and view how many times the code has been entered. You can also have an automated report sent via email or SMS to a member of the organization. Get local community organizations like Churches, Youth Sports Teams, High School Sports Teams, local non-profits, and more to promote your business! Community Marketing “We decided to try out the community marketing feature with one of our local churches and were shocked when nearly the entire Church showed up with lines out the door.” Kristy ReopelleQuiznos – Puyallup, WA
Analytics Splango's web-based Dashboard allows you to view valuable analytics. View how many customers are in your database, how often they have visited, how many rewards they have earned, and more. The Dashboard allows you to view analytics specific to your location. “While our VIP program grew our best customers by 300 percent, there was a 65 percent increase in spending across all of our segments as a result of the program.” Kira Lewis, manager, loyalty and data insights at Pizza Hut.