Presentation on theme: "The Change Model In Action Real Examples Presentation Prepared by: Ken Fletcher Sallie Frainier Tom Price Cynthia Sylvester Mike White."— Presentation transcript:
The Change Model In Action Real Examples Presentation Prepared by: Ken Fletcher Sallie Frainier Tom Price Cynthia Sylvester Mike White
Change Agent Toolkit 101 This presentation is to illustrate some Change Agent tools in action..
Apply the CHANGE tools to real life examples Change Agent Toolkit 101 What’s the desired outcome of this Change Agent presentation? The ultimate goal is to …minimize disruption & maximize people’s time/energy when they are undergoing significant change! Understand the nature, dynamics and emotions of CHANGE Help each other work through the CHANGE process
The Change Model TRIGGER EVENT ENDINGS Grief & Loss TRANSITION ZONE Chaos & Confusion BEGINNINGS Acceptance & Renewal Letting go! Hard to do ! The old way works for some, so people experience a very real sense of loss Getting on board! Again, can be hard to do and requires planning People can get lost because so much is happening at once Making it work! Our ultimate goal and it requires planning to ensure we haven’t left anyone behind
The OCFO Move The OCFO Group, 140 people, will be moving to Emeryville after just moving on to the Hill in 2009. They were slated to move in April but that was delayed and now they will move in mid July….right at the time of year-end budget crunching and prepping next year’s budget forecast for DOE. This CHANGE is bound to be disruptive to staff since it coincides with efforts to reorganize the way works get done (more team work) and the roll-out of new Financial Systems Modernization Plan.
Table tennis anyone? Historic warehouse with pizzazz!
OCFO Change Model The Move TRIGGER EVENT …make room for Science ENDINGS Grief & Loss TRANSITION ZONE Chaos & Confusion BEGINNINGS Acceptance & Renewal - Design a new bus route - Create OCFO hoteling/office stations on Hill - Use video conferencing - Ergo consultation to maximize fit & function of new work space - Site visit by staff prior to move - Individual troubleshooting & fixes, e.g.,plan for white boards, housekeeping, and downsizing - Name the conference room contest -Investigate lunch places together - Have staff plan a table tennis tournament in lobby - Invite Dr. Alivisatos to visit (connected) - Ergo Sweep…get people comfortable Renewal - Staff survey…to see what works/doesn’t - Remind people of “The Job” and how their efforts are appreciated by the Lab - Some may feel disenfranchised from Lab - Fear for accessibility to clients - Travel time to the Hill - Downtime on the Hill - Miss the nature & views - Functionality and comfort of new space Letting go! Getting on board Some Ideas! Making it work Some Ideas!
Another Real Life Example of Change – EH&S Transition from MS PowerPoint 2003 To MS PowerPoint 2007 Here’s all that EH&S could see and what they thought - MS 2007 is 3xs number of mouse clicks – how’s this better? - MS 2007 is 2xs the time to create the presentation – this is awful! - MS 2007 will have a negative impact on 3600 Lab employees – they’ll hate it!
MS PowerPoint 2007 Example – Grief and Loss Phase Where’s my AutoShapes & Drawing Tools? I’m not letting go of my MS 2003 until we find a fix?
MS PowerPoint 2007 Example – Transition Phase Chaos and Confusion ensued for awhile as EH&S investigated and found out… Microsoft Help or their MS 2007 website didn’t offer a fix for the problems The software usability expert corroborated problem, but didn’t offer a fix IT Desktop Support pointed them to the Berkeley Lab Institute (BLI) BLI offers 4 hour course at $50 but doesn’t cover PowerPoint The bridges to nowhere!
EH&S says they are still in the TRANSITION stage…and the new BEGINNINGS will occur when the script is programmed to solve the problem Lab-wide The LBNL EH&S part time student assistant, LUCIA, developed a work-around to reconstruct the more efficient MS 2003 ribbon/tool bar menu for the staff