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Mid-Year Officers’ Training January 24, 2015 Toastmasters Leadership Institute Emotional Intelligence Rex S. Arul, ACS, ALB Area Governor, F63, District.

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Presentation on theme: "Mid-Year Officers’ Training January 24, 2015 Toastmasters Leadership Institute Emotional Intelligence Rex S. Arul, ACS, ALB Area Governor, F63, District."— Presentation transcript:

1 Mid-Year Officers’ Training January 24, 2015 Toastmasters Leadership Institute Emotional Intelligence Rex S. Arul, ACS, ALB Area Governor, F63, District 44

2 Question… Have you ever wondered…  We all start our journeys with these manuals…  14,000 clubs worldwide have the same educational program…  But some clubs thrive, while some are challenged Why? 2

3 3 Story Time This Hungarian Doctor – A Tragic Hero… Dr. Ignaz Sammelweis Pic credits: De Agostini Picture Library/Getty Images

4  Despite saving lots of women & their children from childbed fever…  Despite his talent, innovation, and work-ethic  He’s banished and committed to a mental asylum…  And dies there tragically at age 47 4 Dr. Ignaz Sammelweis We will revisit this towards the end… Why was he not celebrated as a hero?

5 5 Warm-up Guess this guy’s emotion… Pic credits: www.emotional-apps.comwww.emotional-apps.com

6 6 Warm-up And this one… Pic credits: www.emotional-apps.comwww.emotional-apps.com

7 7 Warm-up Finally, this one… Pic credits: www.emotional-apps.comwww.emotional-apps.com

8  With whom, you’d love to work always…  What made them so special…  With whom, you’d love to work always…  What made them so special… 8 Reflection Time… Think of Leaders…  From whom you’d want to stay away always…  What made them so repulsive…  From whom you’d want to stay away always…  What made them so repulsive… Take a minute…

9  What made them great? 9 Discussion Time… Let’s discuss (2 mins)…  What made them not so great? Leadership greatness is common-sense!

10 10 Leadership Common-sense... but…. not “Common-sense is not so common.” -- Voltaire not “Common-sense is not common nature.” -- Prof. Richard Boyatzis, (Case Western Reserve Univ.)

11 11 Simple Fact Check Think of a Presentation you attended… gobbledygook  Was there an endless stream of graphs, numbers, and gobbledygook?  Or… context information  Was there a powerful story… a narrative… a context amid those graphs, numbers, and information?

12 12 At Your Clubs… What is your primary emphasis/identity?  Is it about nurturing relationships?  Is it about a purpose, experience, and context?  Or is it all about attaining DCP Goals only? Effective leaders emphasize on relationships, purpose, and experience to attain their organizational goals!

13 relationships  Building relationships inspiring  Moving, inspiring, and leading others positive feelings  Priming good, positive feelings in those that are lead positivity  Creating Resonance – a reservoir of positivity to thrive and excel 13 Leadership Is Essentially All About…

14 14 Toastmasters… Our Motto Where Leaders Are Made Our Club Mission Statement positive empowered leadershipself-confidence personal growth We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth.

15  Our own Club Mission Statement reinforces that… positive reinforcement  Clubs that drive positive reinforcement thrive self-confidence  Clubs that foster members’ self-confidence thrive personal-growth  Clubs that enable members’ personal-growth thrive 15 Primary Dimension of Leadership is.. Emotional Welcome to Emotional Intelligence

16  Emotions about self and others  Realizing the power of emotions on  Individuals (Members and Officers)  Clubs and Organizations Resonant Leadership  Tap into emotions to inspire Resonant Leadership with a strong purpose  Use EQ (Emotional Quotient) to promote empowerment 16 What is Emotional Intelligence? Being intelligent about emotions…

17  Resonant Leaders are  Inspiring, empowering, and caring  Create huge reservoirs of positivity and possibilities  Least bothered about titles  Emotionally Intelligent bringing out the best in others  Effective in bringing out the best in others 17 Two Types of Leaders Resonant and Dissonant Leaders

18  Dissonant Leaders are  Toxic, bullying, and indifferent  Create huge pockets of negativity and hostility  More worried about the titles they hold  Not  Not Emotionally Intelligent bringing out the worst in others  Effective in bringing out the worst in others 18 Two Types of Leaders Resonant and Dissonant Leaders (Contd)…

19  Hope  A vision or mission that propels us to action  Compassion  Trust and Care with Empathy  Mindfulness  Authentic, genuine and high on integrity and gravitas  Playfulness  Humorous and supportive of bolder initiatives Emotionally Intelligent Leaders 19 Build Resonant Leadership by exuding…

20  EI is not “feel-goodism” 20 Emotional Intelligence Is Neurologically Sound Science  Leaders’ moods and actions have a direct impact on those they lead  Leaders’ emotions are contagious – “emotional contagion”  Leaders can trigger positive or negative effects on those they lead at a “neurological” level

21  Our brains comprise billions of “neurons”  Mirror Neuron Networks actions  These allow us to mimic actions of others!  Hemodynamic Sympathetic Networks emotions  These allow us to tune into others’ emotions!  We connect with each other at a neuron-level Neurological Research 21 Our brains are wired to pick-up cues

22  Social Contagion (Behavioral Mimicry)  Members follow their leaders’ examples  When Leaders earn their Triple Crowns/DTMs…  Members work towards their own Triple Crowns/DTMs  Absenteeism among leaders…  Inevitably leads to absenteeism among members Social Contagion 22 We subconsciously mimic others’ actions…

23  Have you wondered why? Social Contagion  It is rooted in Social Contagion  More members added, begets more members  More CLs earned, begets more CLs  More Triple Crowns, beget more Triple Crowns  Emotionally Intelligent Leaders leverage this concept fully Social Contagion and Club Incentives 23 District 44 Periodically Doles Out Incentives…

24 Got Ribbons? There was a time…  When none from my group was a Toastmaster  Until these went on display… Social Contagion: My Cube About 10 from my group alone, joined TM! 24

25  Emotional Contagion  Some people can make club-meetings euphoric  Their presence or absence can make or maroon a meeting  Why?  Power of emotions  We “mimic” either the positive or negative emotions in the room Emotional Contagion 25 We pick-up on each other’s emotions (vibes)…

26  Have you wondered why? Emotional Contagion  It is rooted in Emotional Contagion  Clapping begets clapping – as simple as that!  Clapping hands awakens us to our positivity  Prepares us to start everything on a positive note, including speech evaluations  Emotionally Intelligent Leaders leverage this concept fully Emotional Contagion and Clapping 26 We always clap our hands at Toastmasters…

27  Sammelweis was tactless and multiplied enemies  Sammelweis berated those who opposed him  Doctors gave-up hand-washing  Sammelweis grew irate, strange, and lost his job  Died at the mental asylum by the same disease he helped prevent Emotional Intelligence  Sammelweis most probably lacked Emotional Intelligence 27 Dr. Ignaz Sammelweis… Why was he not celebrated as a hero?

28 Emotional Intelligent Leadership 28 Opportunities galore at Toastmasters… Got EQ? Go! Unleash your potential!

29 Emotionally Intelligent Leadership “Wherever there is a human-being, there is an opportunity for kindness.” -- Seneca 29 Recollect what World Champion Lance Miller spoke earlier this morning…

30 My Personal Challenge To You  Visit a thriving club  Visit a struggling club  Jot your feelings on your next ~10 meetings (at Toastmasters, Work, Community…) everything  You will see everything we discussed here  Challenge me, if you do not… Rex.Arul@outlook.com, @RexArul, +RexArulRex.Arul@outlook.com +1-678-460-6620 Thank you! 30

31 Additional Resources… It is when I told our Lt. Gov. Education and Training Lana McFarlane, about this course that I took, she requested me to share those ideas at this TLI. Credits: All the neurological studies cited as well as the ideas I had extrapolated to apply them to our Toastmasters Clubs’ ecosystem are based on the inspiration and lessons I had learned in this course. If interested, please check it out at Coursera (https://www.coursera.org/course/lead-ei)https://www.coursera.org/course/lead-ei Long before I took the course (see right), I always used to read these books extensively. My ideas and notions were influenced to a major extent by these three reference books that I read and practice regularly. Daniel Goleman and Prof. Richard Boyatzis are leading experts in the arena of Emotional Intelligence. Credits 31


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