1. ISO 9001:2008 WELLCOME

2. TODAY

3. BOSNIA AND HERZEGOVINA Population: 4 M Sarajevo – capital city 2 entities and complex political system Unique tax, duty and market system Main industries  Trade  Wood  aluminium ore  Manufacturing  energie  coal.... GDP per capita 3.230,00 EUR ISO 9001:2008

4. ORGANISATION CHART Managing board Professional sales Operations team Accounting department ISO 9001:2008

5. FACILITY 22 very well trained employees 14 delivery vehicles including outsourcing 2.500 m 2 of indoor warehouses IT Support ISO 9001:2008

6. SERVICES TRANSPORT  Land transportation o full truck transports o groupage transports /partners:CRO,SRB,TR,NL,EU,US/  Railway  See freight  Air freight CUSTOMS CLEARANCE  Import, export  Temporary procedures  ATA and TIR carnet ISO 9001:2008

7. WAREHOUSING  General and bonded o administrative procedures management o warehouse manipulation o stock reports o sorting, repacking o pasting of declarations and banderols o Dispatch preparation o dispatch of goods o reporting CUSTOMS CLEARANCE  Import, export  Temporary procedures  ATA and TIR carnet ISO 9001:2008

8. IT SUPORT Transport managment  type and structure of shipments  clients  transport type  parity,  relations  procedures  quantity and financial data  various analises Finance managment  inovoicing  buyers & selers  periodical report  balance and gross balance Consultancy support System quality ISO 9001:2008 ISO 9001:2008

9. WHY GL? Client in focus Sale oriented Efficient and reliable service Short transit time  Express delivery in 24h covering whole Bosnia Reliable customs procedures Favourable quotations Educated, professional and young staff ISO 9001:2008

10. Industrial Business Center (IBC) Stup Sarajevo Keeping pace with the increasing needs of the market for larger economic and industrial potentials in the central area of the industrial zone in Stup, a project for construction of the IBC Stup has been launched. It is currently in the design and construction stages. The IBC spreads on 2.27 hectares and is ideal for production / business purposes, no-custom zone, shopping malls, etc. TOMORROW

11. Current locationNew location ISO 9001:2008

12. TOMORROW POSITION Sarajevo is in the geographic heart of the Balkans, located in Zenica-Sarajevo- Mostar basin which is located between Panonska plain in the north and the Mediterranean in the south. Transversally connected with two most important highways in the broader surroundings (Zagreb – Beograd highway and the Adriatic highway). Distance and ways of transport from Sarajevo to some more important locations in the surroundings: CityDistance (km)Possible transport Zagreb400Road - railway - plane Belgrade305Road - railway - plane Budapest580Road - railway - plane Ploče PORT210Road - railway

13. FOR ALL ADDITIONAL INFORMATIONS www.general-logistic.ba